Customer Service Representative Jobs in Philadelphia, PA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Mid-Level or Experienced Procurement Agent
- Ridley Park, PA (10 miles from Philadelphia, PA)
- 2 days ago
- Ridley Park, PA (10 miles from Philadelphia, PA)
- 2 days ago
Mid-Level or Experienced Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Mid-Level (Level 3) or Experienced (Level 4)...
Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Requirements: Min. Diploma / Degree in Logistics, Transportation and Distribution....
Logistics Coordinator (Air) - Changi Airfreight Centre
- Philadelphia, PA
- 2 days ago
- Philadelphia, PA
- 2 days ago
Experience 1 to 2 years of relevant working experience in air freight operations preferred. Fresh graduates are welcome to apply. Qualifications & Skills Proficient in MS Office, especially Excel....
Fleet Logistics Coordinator - Southwest Philadelphia
- Philadelphia, PA
- 3 days ago
- Philadelphia, PA
- 3 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. The Brand of Enterprise Mobility has an exciting opening for a Full Time Fleet...
Distribution Logistics Coordinator
- Woolwich Township, NJ (16 miles from Philadelphia, PA)
- 4 days ago
- Woolwich Township, NJ (16 miles from Philadelphia, PA)
- 4 days ago
Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...
Mid Level Procurement Agent Associate
- Ridley Park, PA (10 miles from Philadelphia, PA)
- 8 days ago
- Ridley Park, PA (10 miles from Philadelphia, PA)
- 8 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Metrology Logistics Coordinator
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 11 days ago
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 11 days ago
Job Type Full-time Description COMPANY OVERVIEW Quantus, Inc. is a Pennsylvania-based leader in Life Sciences Equipment Services, supporting FDA, ISO, and EMA-regulated customers to keep their...
Procurement Agent (Procurement Admin)
- Ridley Park, PA (10 miles from Philadelphia, PA)
- 18 days ago
- Ridley Park, PA (10 miles from Philadelphia, PA)
- 18 days ago
Procurement Agent (Procurement Admin) Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for an Experienced Procurement Agent to support the Vertical...
- Aston, PA (15 miles from Philadelphia, PA)
- 19 days ago
- Aston, PA (15 miles from Philadelphia, PA)
- 19 days ago
Knowledge of Bill of Ladings, T&Ms, and Manifests. Attentive to details and possess time management skills. Familiar with Fleet assignment....
Warehouse Administrative Assistant
- Kng of Prussa, PA (15 miles from Philadelphia, PA)
- 24 days ago
- Kng of Prussa, PA (15 miles from Philadelphia, PA)
- 24 days ago
HIRING NOW! 1st Shift Printing Estimator in KOP, PA Monday-Friday 8:30am - 4:30pm $19.00-23.00 per hour Job Responsibilities: Must have experience using Microsoft Excel, Word, Outlook, etc....
- Hatboro, PA (16 miles from Philadelphia, PA)
- 30+ days ago
- Hatboro, PA (16 miles from Philadelphia, PA)
- 30+ days ago
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and...
Warranty & Logistics Coordinator
- Voorhees, NJ (13 miles from Philadelphia, PA)
- 30+ days ago
- Voorhees, NJ (13 miles from Philadelphia, PA)
- 30+ days ago
Warranty & Logistics Coordinator Bovio Rubino Service is seeking a dependable, organized, and meticulous multi-tasker to join our team as a Warranty & Logistics Coordinator. In 2021, two South...
TEMP Meeting Logistics Coordinator
- Lawnside, NJ (9 miles from Philadelphia, PA)
- 30+ days ago
- Lawnside, NJ (9 miles from Philadelphia, PA)
- 30+ days ago
TEMP Meeting Logistics Coordinator Administrative Lawnside, New Jersey Contract To Hire Apr 30, 2025 Location: Lawnside, NJ 08045 Hours/Days: Monday- Friday 8:00AM-5:00PM (Hybrid) IMMEDIATE Temp...
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...
About BDP International: BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Philadelphia, PA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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