Customer Service Representative Jobs

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 525 Jobs
KPRC

Logistics Coordinator

  • KPRC
  • Houston, TX
  • 3 days ago
  • KPRC
  • Houston, TX
  • 3 days ago

KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...

Office of Procurement, FEP022 Purchase/Procurement Agent 3 (Procurement Sourcing Specialist 2) PG-K Georgia - Fulton - Atlanta NEW Procurement Transportation, Georgia Department of - GDOT 4 days...

Transportation Clerk I

  • Poway, CA
  • 10 hours ago
  • Poway, CA
  • 10 hours ago

Transportation Clerk I [Poway, CA, 92064] | 2025-07-02 11:33:17 Job Description Description: Max Bill Rate is $32.00 Shift - Monday - Friday 8-5 ON site - interviews required *****looking for...

Logistics Coordinator

  • Greenwood Village, CO
  • 1 day ago
  • Greenwood Village, CO
  • 1 day ago

Logistics Coordinator Job Description: Overview Job Summary Responsible for fostering a productive work environment while assisting in daily operations within the Logistics Center. Plays a...

Air Export- Import Agent

  • Miami Beach, FL
  • 1 day ago
  • Miami Beach, FL
  • 1 day ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?...

Logistics Coordinator/Dispatcher

  • Pompano Beach, FL
  • 1 day ago
  • Pompano Beach, FL
  • 1 day ago

Dispatcher/Logistics Coordinator Job Description Join our dynamic team as a Dispatcher/Logistics Coordinator, where you will be responsible for ensuring efficient delivery controls through proper...

Warehouse / Logistics Coordinator, Haslet

  • Fort Worth, TX
  • 1 day ago
  • Fort Worth, TX
  • 1 day ago

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're...

Mid-level Procurement Agent International Supply Chain

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

Mid-level Procurement Agent - International Supply Chain Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking a Mid-level Procurement Agent (Level 3) to support the...

Logistics Coordinator

  • Little Chute, WI
  • 1 day ago
  • Little Chute, WI
  • 1 day ago

Logistics Coordinator Job Summary: This vital role within our Administrative department requires a self-motivated individual who can thrive in an independent work environment. You will collaborate...

Logistics Coordinator

  • North Canton, OH
  • 1 day ago
  • North Canton, OH
  • 1 day ago

Position Summary This position is responsible for the scheduling and tracking of customer shipments as well as overall fleet and safety management. Essential Functions Schedules, prioritizes, and...

Flight Logistics Coordinator

  • Atlanta, GA
  • 1 day ago
  • Atlanta, GA
  • 1 day ago

Do you have an aviation background or a degree in a relevant aviation subject? Are you extremely customer focused, organized and able to be flexible with shift patterns (including working some...

Logistics Coordinator (1-Year, Fixed-Term)

  • Stockholm, ME
  • 1 day ago
  • Stockholm, ME
  • 1 day ago

Why join us? We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our...

Flight Logistics Coordinator

  • McKinney, TX
  • 1 day ago
  • McKinney, TX
  • 1 day ago

Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal...

Logistics Coordinator

  • Chino, CA
  • 2 days ago
  • Chino, CA
  • 2 days ago

Assist management of an international logistics business in developing and implementing new procedures and processes to solve logistics related issues for business customers. Arrange ocean...

Transportation Clerk

  • Saint Charles, MO
  • 2 days ago
  • Saint Charles, MO
  • 2 days ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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