Customer Service Representative Jobs

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 573 Jobs
KPRC

Logistics Coordinator

  • KPRC
  • Houston, TX
  • 11 days ago
  • KPRC
  • Houston, TX
  • 11 days ago

KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...

Registered Nurse OR Logistics Coordinator

  • Jacksonville, FL
  • 9 days ago
  • Jacksonville, FL
  • 9 days ago

Description Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year,...

Senior Logistics Coordinator

  • Buffalo, NY
  • 3 days ago
  • Buffalo, NY
  • 3 days ago

Ready to build a career with a company thats leading the foodservice industry? S chedule: Sunday - Thursday 12pm - 8:30pm Medical, Dental and Vision, start day 1! To review available benefits,...

Air Import Agent

  • New York, NY
  • moments ago
  • New York, NY
  • moments ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Customer Service & Logistics Coordinator

  • Olathe, KS
  • 4 hours ago
  • Olathe, KS
  • 4 hours ago

Customer Service & Logistics Coordinator Location: On-site - Lenexa/Olathe area Schedule: Monday-Friday Compensation: $55,000-$60,000/year We're hiring a Customer Service & Logistics Coordinator...

Logistics Agent

  • Snow Hill, MD
  • 5 hours ago
  • Snow Hill, MD
  • 5 hours ago

Logistics Agent Cresco Labs United States, Maryland, Snow Hill Jun 11, 2025 JOB SUMMARY AFS - Maryland is seeking a full-time Driver for our Snow Hill, MD facility. As a driver, you will be...

Logistics Coordinator

  • Santa Clarita, CA
  • 5 hours ago
  • Santa Clarita, CA
  • 5 hours ago

RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three...

Logistics Coordinator

  • Mooresville, AL
  • 5 hours ago
  • Mooresville, AL
  • 5 hours ago

Title: Logistics Coordinator Will provide warehouse/logistics support to the Integrated Fires/Rapid Capabilities Office (IF/RCO) Distribution Center, including but not limited to the following:...

Transportation Clerk - USBL - US

  • Saint Charles, MO
  • 6 hours ago
  • Saint Charles, MO
  • 6 hours ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

Air Import Agent

  • Huntington Beach, CA
  • 6 hours ago
  • Huntington Beach, CA
  • 6 hours ago

We specialize in aprehensive range of logistics services, including Air Freight, Ocean Freight, Warehousing/Distribution, Crating Services, and Customs Brokerage....

Logistics Coordinator

  • Highland Heights, KY
  • 6 hours ago
  • Highland Heights, KY
  • 6 hours ago

Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global...

Logistics Coordinator

  • TX
  • 6 hours ago
  • TX
  • 6 hours ago

Our client is seeking a Full-Time Logistics Coordinator to support US based LNG export facility and service the global demand for North American natural gas. This Houston-based position will...

Procurement Agent (Associate, Experienced, and Senior)

  • Saint Louis, MO
  • 6 hours ago
  • Saint Louis, MO
  • 6 hours ago

Procurement Agent (Associate, Experienced, and Senior) Company: Boeing Global Services (BGS) is looking for Procurement Agent (Associate, Experienced, and Senior) to support program based out of...

Retail Routing & Logistics Coordinator 3PL Fulfillment (Corona, CA)

  • Corona, CA
  • 7 hours ago
  • Corona, CA
  • 7 hours ago

Retail Routing & Logistics Coordinator - 3PL Fulfillment (Corona, CA) (Corona & Remote) EXP Fulfillment image 1 of 1 Latitude Way CA 92881 compensation: Compensation: $20-$26/hour DOE employment...

Logistics Coordinator

  • Fontana, CA
  • 7 hours ago
  • Fontana, CA
  • 7 hours ago

The Logistics Coordinator is responsible for overseeing logistics activities throughout the life cycle of orders, including negotiating rates, booking shipments, tracking shipments, creating...

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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