Customer Service Representative Jobs
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
Transportation Clerk - Sysco Virginia (R209362)
- Harrisonburg, VA
- 1 hour ago
- Harrisonburg, VA
- 1 hour ago
Job Description: Company: US0007 Sysco Virginia, LLC Sales Territory: None Zip Code: 22801 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual...
Transportation Clerk - Sysco Chicago (R206350)
- Des Plaines, IL
- 1 hour ago
- Des Plaines, IL
- 1 hour ago
Job Description: Company: US0024 Sysco Chicago, Inc. Sales Territory: None Zip Code: 60016 Travel Percentage: 0 Compensation Range: $18.56 - $27.79 The compensation range provided is in compliance...
Spherion Staffing is hiring a Supply Chain Customer Service Representative for a manufacturing company in Graham, TX! The work schedule is Monday-Friday 7am-4pm, $15-20/hr depending on experience....
The Logistics Coordinator position is a full-time, non-exempt position reporting to the Director of Special Events. The Logistics Coordinator oversees campus event setups, manages work-study...
Location: Ono, US-PA Rate: Not Specified Type: Permanent Logistics Coordinator Summary: The Logistics Coordinator is at the very center of a fast-paced strategic environment. Our customers require...
Import / Export Agent I.K. Hofmann, USA Conley, GA 4 days ago Quick Job type Full-time Quick Job description Order Type : Long-Term We are looking for an immediate long-term contract opening for...
Location: Colton, US-CA Rate: Not Specified Type: Permanent DEDC - Logistics Coordinator Summary: The Logistics Coordinator is at the very center of a fast-paced strategic environment. Our...
The Purchasing/Procurement Agent purchases a wide variety of products for process and sale across the business. This role purchases supply items for operations for the manufacturing plants,...
Procurement Agent (Associate) Company: The Boeing Company Boeing Global Services, Government (BGS-G) Strategic Sourcing Team is seeking a Procurement Agent (Associate), to join our dynamic team in...
Logistics Coordinator (Manufacturing Company)
- West Palm Beach, FL
- 5 hours ago
- West Palm Beach, FL
- 5 hours ago
$25.00 Per Hour Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $32.70 - $62.60 Per hour Logistics Coordinator (Manufacturing Company) (Not Available)...
Procurement Agent Req #2206 Virtual Raleigh, NC, USA Atlanta, GA, USA Charlotte, NC, USA Texas, USA Job Description Posted Tuesday, August 20, 2024 at 10:00 PM US Radiology is one of the largest...
Respond to, determine and coordinate reroute requests from Medline divisions, Sales and/or Customer Service.Job DescriptionAnalyze backorder lines. Determine if potential reroute to a viable...
Customer Service Representative - Logistics
- Jacksonville, FL
- 5 hours ago
- Jacksonville, FL
- 5 hours ago
Salary Not Available Position range in Jacksonville, FL Metropolitan Statistical Area $36k - $48k Per Year Customer Service Representative - Logistics (Not Available) Occupation: Customer Service Representatives...
Customer Service Representative Day Shifts Immediate Hire Customer Service Representative Day Shifts ProLogistix Needs Customer Service Representatives Apply Now!...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Transportation Logistics
- Warehouse Inventory
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Distribution
- Customer Satisfaction
- Procurement
- Logistics
- Auditing
- Punctual
- Prioritizing
- High School Diploma
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Collaboration
- Data Entry
- Filing
- Inventory Management
- English
- Bachelor's Degree
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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