Customer Service Representative Jobs

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 598 Jobs
KPRC

Logistics Coordinator

  • KPRC
  • Houston, TX
  • 19 hours ago
  • KPRC
  • Houston, TX
  • 19 hours ago

KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...

Transportation Clerk - Sysco Virginia (R209362)

  • Harrisonburg, VA
  • 1 hour ago
  • Harrisonburg, VA
  • 1 hour ago

Job Description: Company: US0007 Sysco Virginia, LLC Sales Territory: None Zip Code: 22801 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual...

Transportation Clerk - Sysco Chicago (R206350)

  • Des Plaines, IL
  • 1 hour ago
  • Des Plaines, IL
  • 1 hour ago

Job Description: Company: US0024 Sysco Chicago, Inc. Sales Territory: None Zip Code: 60016 Travel Percentage: 0 Compensation Range: $18.56 - $27.79 The compensation range provided is in compliance...

Supply Chain Customer Service Representative

  • Graham, TX
  • 1 hour ago
  • Graham, TX
  • 1 hour ago

Spherion Staffing is hiring a Supply Chain Customer Service Representative for a manufacturing company in Graham, TX! The work schedule is Monday-Friday 7am-4pm, $15-20/hr depending on experience....

Logistics Coordinator

  • Lakewood, CO
  • 1 hour ago
  • Lakewood, CO
  • 1 hour ago

The Logistics Coordinator position is a full-time, non-exempt position reporting to the Director of Special Events. The Logistics Coordinator oversees campus event setups, manages work-study...

Logistics Coordinator

  • Ono, PA
  • 3 hours ago
  • Ono, PA
  • 3 hours ago

Location: Ono, US-PA Rate: Not Specified Type: Permanent Logistics Coordinator Summary: The Logistics Coordinator is at the very center of a fast-paced strategic environment. Our customers require...

Import / Export Agent

  • Conley, GA
  • 3 hours ago
  • Conley, GA
  • 3 hours ago

Import / Export Agent I.K. Hofmann, USA Conley, GA 4 days ago Quick Job type Full-time Quick Job description Order Type : Long-Term We are looking for an immediate long-term contract opening for...

DEDC - Logistics Coordinator

  • Colton, CA
  • 4 hours ago
  • Colton, CA
  • 4 hours ago

Location: Colton, US-CA Rate: Not Specified Type: Permanent DEDC - Logistics Coordinator Summary: The Logistics Coordinator is at the very center of a fast-paced strategic environment. Our...

Purchasing/Procurement Agent

  • Cincinnati, OH
  • 4 hours ago
  • Cincinnati, OH
  • 4 hours ago

The Purchasing/Procurement Agent purchases a wide variety of products for process and sale across the business. This role purchases supply items for operations for the manufacturing plants,...

Procurement Agent (Associate)

  • Saint Louis, MO
  • 4 hours ago
  • Saint Louis, MO
  • 4 hours ago

Procurement Agent (Associate) Company: The Boeing Company Boeing Global Services, Government (BGS-G) Strategic Sourcing Team is seeking a Procurement Agent (Associate), to join our dynamic team in...

Logistics Coordinator (Manufacturing Company)

  • West Palm Beach, FL
  • 5 hours ago
  • West Palm Beach, FL
  • 5 hours ago

$25.00 Per Hour Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $32.70 - $62.60 Per hour Logistics Coordinator (Manufacturing Company) (Not Available)...

Procurement Agent

  • Raleigh, NC
  • 5 hours ago
  • Raleigh, NC
  • 5 hours ago

Procurement Agent Req #2206 Virtual Raleigh, NC, USA Atlanta, GA, USA Charlotte, NC, USA Texas, USA Job Description Posted Tuesday, August 20, 2024 at 10:00 PM US Radiology is one of the largest...

Logistics Coordinator

  • Newark, NJ
  • 5 hours ago
  • Newark, NJ
  • 5 hours ago

Respond to, determine and coordinate reroute requests from Medline divisions, Sales and/or Customer Service.Job DescriptionAnalyze backorder lines. Determine if potential reroute to a viable...

Customer Service Representative - Logistics

  • Jacksonville, FL
  • 5 hours ago
  • Jacksonville, FL
  • 5 hours ago

Salary Not Available Position range in Jacksonville, FL Metropolitan Statistical Area $36k - $48k Per Year Customer Service Representative - Logistics (Not Available) Occupation: Customer Service Representatives...

CSR Logistics Warehouse Baytown

  • Baytown, TX
  • 6 hours ago
  • Baytown, TX
  • 6 hours ago

Customer Service Representative Day Shifts Immediate Hire Customer Service Representative Day Shifts ProLogistix Needs Customer Service Representatives Apply Now!...

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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