Customer Service Representative Jobs
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
Office Of Procurement, Fep022 Purchase/Procurement Agent 3 (Procurement Sourcing Specialist 2) Pg-K
- GA
- 10 hours ago
- GA
- 10 hours ago
Office of Procurement, FEP022 Purchase/Procurement Agent 3 (Procurement Sourcing Specialist 2) PG-K Georgia - Fulton - Atlanta NEW Procurement Transportation, Georgia Department of - GDOT 4 days...
Transportation Clerk I [Poway, CA, 92064] | 2025-07-02 11:33:17 Job Description Description: Max Bill Rate is $32.00 Shift - Monday - Friday 8-5 ON site - interviews required *****looking for...
Logistics Coordinator Job Description: Overview Job Summary Responsible for fostering a productive work environment while assisting in daily operations within the Logistics Center. Plays a...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?...
Dispatcher/Logistics Coordinator Job Description Join our dynamic team as a Dispatcher/Logistics Coordinator, where you will be responsible for ensuring efficient delivery controls through proper...
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're...
Mid-level Procurement Agent International Supply Chain
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Mid-level Procurement Agent - International Supply Chain Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking a Mid-level Procurement Agent (Level 3) to support the...
Logistics Coordinator Job Summary: This vital role within our Administrative department requires a self-motivated individual who can thrive in an independent work environment. You will collaborate...
Position Summary This position is responsible for the scheduling and tracking of customer shipments as well as overall fleet and safety management. Essential Functions Schedules, prioritizes, and...
Do you have an aviation background or a degree in a relevant aviation subject? Are you extremely customer focused, organized and able to be flexible with shift patterns (including working some...
Why join us? We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our...
Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal...
Assist management of an international logistics business in developing and implementing new procedures and processes to solve logistics related issues for business customers. Arrange ocean...
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs Nationwide
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Import and Export
- Loading & Unloading
- Supplier Management
- Supply Chain
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Microsoft PowerPoint
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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