Customer Service Representative Jobs
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
Description Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year,...
Ready to build a career with a company thats leading the foodservice industry? S chedule: Sunday - Thursday 12pm - 8:30pm Medical, Dental and Vision, start day 1! To review available benefits,...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Customer Service & Logistics Coordinator Location: On-site - Lenexa/Olathe area Schedule: Monday-Friday Compensation: $55,000-$60,000/year We're hiring a Customer Service & Logistics Coordinator...
Logistics Agent Cresco Labs United States, Maryland, Snow Hill Jun 11, 2025 JOB SUMMARY AFS - Maryland is seeking a full-time Driver for our Snow Hill, MD facility. As a driver, you will be...
RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three...
Title: Logistics Coordinator Will provide warehouse/logistics support to the Integrated Fires/Rapid Capabilities Office (IF/RCO) Distribution Center, including but not limited to the following:...
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
We specialize in aprehensive range of logistics services, including Air Freight, Ocean Freight, Warehousing/Distribution, Crating Services, and Customs Brokerage....
Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global...
Our client is seeking a Full-Time Logistics Coordinator to support US based LNG export facility and service the global demand for North American natural gas. This Houston-based position will...
Procurement Agent (Associate, Experienced, and Senior)
- Saint Louis, MO
- 6 hours ago
- Saint Louis, MO
- 6 hours ago
Procurement Agent (Associate, Experienced, and Senior) Company: Boeing Global Services (BGS) is looking for Procurement Agent (Associate, Experienced, and Senior) to support program based out of...
Retail Routing & Logistics Coordinator 3PL Fulfillment (Corona, CA)
- Corona, CA
- 7 hours ago
- Corona, CA
- 7 hours ago
Retail Routing & Logistics Coordinator - 3PL Fulfillment (Corona, CA) (Corona & Remote) EXP Fulfillment image 1 of 1 Latitude Way CA 92881 compensation: Compensation: $20-$26/hour DOE employment...
The Logistics Coordinator is responsible for overseeing logistics activities throughout the life cycle of orders, including negotiating rates, booking shipments, tracking shipments, creating...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Full Truckload
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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