Customer Service Representative Jobs
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran Summary The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations...
A and Z Trucking is expanding and searching for our next team member! We have an immediate opening for an Experienced Carrier Manager for our Raleigh, NC location. Candidates will need Strong 3PL...
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
Requirements: 3 to 5 years' experience in ocean freight operations College degree in Logistics field is considered an asset Proficient in Microsoft office and Windows based applications Experience with...
Are you a detail-oriented logistics professional and have a passion for optimizing supply chain operations and ensuring seamless product flow? If so, we have the perfect opportunity for you! Why...
Staffmark is hiring a Logistics Customer Service Representative in Wilmington, IL, who is ready to join a positive and collaborative team....
Experienced Indirect Procurement Agent - Boeing Distribution Inc.
- Miami, FL
- 2 hours ago
- Miami, FL
- 2 hours ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Job Details Job Location: 1001 Industrial Parkway McDonough - McDonough, GA Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Shift: Day...
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Requisition ID: 62033 Title: Logistics Coordinator - London, Ontario Division: Arthrex Canada (CA02) Location: Ontario- London (CA01) Arthrex Inc. is hiring a Logistics Coordinator at our London,...
We are focused on bringing the power of technology tocustomize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational...
Job Title: Logistics CoordinatorJob Description The Logistics Coordinator will perform administrative tasks to support drivers and facilitate communication between various departments....
Job Description Prepare and attach necessary documentation (packing lists, bill of ladings, labels) for shipments. Ensure trucks are loaded properly to ensure safe transport and delivery of goods....
Spherion Staffing is hiring a qualified Supply Chain Customer Service Representative for a company in Graham, TX!...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Reception
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- Transportation Management
- International Logistics
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Microsoft PowerPoint
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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