Customer Service Representative Jobs
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
Ready to build a career with a company thats leading the foodservice industry? S chedule: Sunday - Thursday 12pm - 8:30pm $5,000 Retention Bonus Medical, Dental and Vision, start day 1! To review...
Penske Logistics is looking for a Transportation Clerk to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant and outgoing...
Assist in dvlpg, implmtg new procedures & global logistics solutions for customers.recblid fsdbkl8qa4glydrcivxfplcrhr193oPDN-9f5323eb-716d-43a9-b863-7f8c0c0923b5...
Associate or Mid-Level Procurement Agent (Level 2 or Level 3) B52 CERP
- Oklahoma City, OK
- 11 hours ago
- Oklahoma City, OK
- 11 hours ago
Associate or Mid-Level Procurement Agent (Level 2 or Level 3) B52 CERP Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking an Associate Procurement Agent (Level 2 or 3)...
Procurement Agent (Mid-Level or Senior) (Level 3 or 4)
- Everett, WA
- 11 hours ago
- Everett, WA
- 11 hours ago
Procurement Agent (Mid-Level or Senior) (Level 3 or 4) Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for a Procurement Agent to join our Forgings team in Everett, WA....
Summary: The main goal of a Logistics Coordinator is to collaborate with Appleton Supply's transportation team to ensure prompt shipments and exceeding customer expectations. Essential Duties and...
Prepares and verifies bill of lading. Performs administrative tasks to support the logistics group....
At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business - enabling us to build on over 167 years of success in the metals...
Logistics Coordinator of Global Cultures and Compassion
- Springfield, MO
- 13 hours ago
- Springfield, MO
- 13 hours ago
EVANGEL UNIVERSITY JOB DESCRIPTION JOB TITLE: Global Cultures & Compassion Logistics Coordinator Intercultural Studies Program Assistant DEPARTMENT: Theology CLASSIFICATION: Hourly, 12-month JOB...
Emailing Bill of Ladings and Packing lists to specified Distributors, so that they could successfully receive orders....
Boreal International Corp (subsidiary of Watsco, Inc.) sells and distributes residential, light commercial, commercial parts and supplies of Heating, Ventilation and Air Conditioning (HVAC)...
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Market of Choice in South Eugene is now hiring for Freight Clerks starting at $15.10/hour up to $18/hour depending on experience, with growth opportunity up to $19/hour! Market of Choice is a...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs Nationwide
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Reimbursement
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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