Customer Service Representative Jobs in Pennsylvania
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator Manage accounts by ensuring that our clients receive the best product at the most reasonable cost, while maximizing margin and network efficiency. Responsible for all...
Id : 4537, Logistics Coordinator- Mill Hall, PA, Category : Operations Support, RequisitionType : Standard, JobGrade : null, RequisitionId : ...866, ExternalPostedStartDate : 2025-03-12T18:21:29...
Job Title: Logistics CoordinatorJob Description The Logistics Coordinator will perform administrative tasks to support drivers and facilitate communication between various departments....
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...
Management System and Warehouse Management System experience The standard compensation for this role is $69,500 - $100,400....
.* Collect and sign Bill of Ladings, accurately weigh trailers, and ensure correct documentation.* Safely maneuver bagged products through the plant and provide production teams with necessary materials...
What will you do? 2 Positions available. one starts at 6am and the other at 9am. Work hours may need to be flexible. Primary responsibilities will involve billing orders, providing logistics...
Collect and sign Bill of Ladings, accurately weigh trailers, and ensure correct documentation....
Abacus is seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Air Logistics Customer Care Specialist position. This role involves managing client interactions,...
Logistics Coordinator - Transportation
- Shoemakersville, PA
- 6 days ago
- Shoemakersville, PA
- 6 days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
SAP LOGISTICS CUSTOMER SERVICE REP Pittsburgh, PENNSYLVANIA JOB REFERENCE ID: 25-03128 JOB TYPE: Contract LOCATION: Pittsburgh, PENNSYLVANIA PAY RATE: $30.0 - $38.0 POST DATE: March 5, 2025 : SAP...
Evertz USA, Inc. is seeking a Logistics Coordinator whose primary duties will include providing administrative support to our logistics department. SEEKING CANDIDATES LOCAL TO INDIANA, PA...
Responsibilities Coordinate and oversee transportation management activities, ensuring timely delivery of goods....
Job details Posted 10 February 2025 Salary US$62000.00 - US$72000.00 per annum Location Allentown Job type Permanent Discipline Rise Energy Reference BBBH248258 Consultant Adam Tomogsoc Energy...
Demographic Data for Pennsylvania
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Title Synonyms
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Salary for Customer Service Representative Jobs in Pennsylvania
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Freight Management
- Transportation Logistics
- Route Planning
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- International Logistics
- Transportation Management System
- Brokerage
- Warehouse Management System
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Microsoft PowerPoint
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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