Customer Service Representative Jobs in Pennsylvania
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Logistics Coordinator, On-Site, Malvern, PA Cenero LLC life insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, tuition reimbursement, 401(k) United States,...
Job Description Summary Perform the daily operations of plants to ensure reliability and consistency on the production line. Includes Service Shops. Impacts quality of own work and the work of...
Mid-Level Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Mid-Level Procurement Agent to join our dynamic team in Ridley...
logistics firm based in the heart of Philadelphia....
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Logistics Coordinator Warehouse $ 18 / Hour location_on Nazareth, Pennsylvania work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: Logistics...
Logistics Coordinator Job Description This position involves managing shipments across the NAM region to ensure smooth operation of supply chains. Responsibilities Ensure the timely pick-up and...
POSITION SUMMARY The Logistics Coordinator will manage truck connections to sand bins with special attention to proper bin placement and safety procedure adherence. Employee will also manage sand...
Heavy Haul Logistics Coordinator in Brookville,PA,US
- Brookville, PA
- 17 days ago
- Brookville, PA
- 17 days ago
We are seeking a Heavy Haul Logistics Coordinator to support our Heavy Haul Division Manager in the day-to-day operations of our specialized trucking division. This mid-level role involves...
About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
Counting 1,200 employees worldwide in more than 40countries, we are a true global network of logistics expertsfor road and rail,ocean and air freight....
Job Description: Company: US0009 Sysco Pittsburgh, LLC Sales Territory: None Zip Code: 16037 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...
Job Description PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is...
Logistics Coordinator (Air) - Changi Airfreight Centre
- Philadelphia, PA
- 26 days ago
- Philadelphia, PA
- 26 days ago
Experience 1 to 2 years of relevant working experience in air freight operations preferred. Fresh graduates are welcome to apply. Qualifications & Skills Proficient in MS Office, especially Excel....
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Salary for Customer Service Representative Jobs in Pennsylvania
Highest Education Level
Customer Service Representatives in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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