Customer Service Representative Jobs in Pennsylvania
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator - 88388 DESCRIPTION/RESPONSIBILITIES: What will you do? * 2 Positions available. one starts at 6am and the other at 9am. * Work hours may need to be flexible. * Primary...
Mid-Level or Experienced Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Mid-Level (Level 3) or Experienced (Level 4)...
Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Requirements: Min. Diploma / Degree in Logistics, Transportation and Distribution....
Logistics Coordinator (Air) - Changi Airfreight Centre
- Philadelphia, PA
- 1 day ago
- Philadelphia, PA
- 1 day ago
Experience 1 to 2 years of relevant working experience in air freight operations preferred. Fresh graduates are welcome to apply. Qualifications & Skills Proficient in MS Office, especially Excel....
What will you do? 2 Positions available. one starts at 6am and the other at 9am. Work hours may need to be flexible. Primary responsibilities will involve billing orders, providing logistics...
The End User Hardware (EUHW) Lifecycle team is responsible for completing the asset lifecycle for end user hardware devices, the Leidos team will deliver the services to ensure the end user...
Fleet Logistics Coordinator - Southwest Philadelphia
- Philadelphia, PA
- 2 days ago
- Philadelphia, PA
- 2 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. The Brand of Enterprise Mobility has an exciting opening for a Full Time Fleet...
Candidate needed to respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Summary** Internal Logistics Coordinator will be responsible for prioritizing and transferring material from warehouse to production site in timely manner. Candidate will be responsible for...
Knowledge of Bill of Ladings, T&Ms, and Manifests. Attentive to details and possess time management skills. Familiar with Fleet assignment....
Job Type Full-time Description COMPANY OVERVIEW Quantus, Inc. is a Pennsylvania-based leader in Life Sciences Equipment Services, supporting FDA, ISO, and EMA-regulated customers to keep their...
At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people's...
We are among the top logistics companies in the United States, focusing on freight management, warehouse and distribution center assistance, last-mile delivery, supply chain analytics, optimization,...
Demographic Data for Pennsylvania
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Title Synonyms
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Salary for Customer Service Representative Jobs in Pennsylvania
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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