Customer Service Representative Jobs in Bethlehem, PA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
International Logistics Coordinator
- Dorman Products, Inc
- Colmar, PA (22 miles from Bethlehem, PA)
- 2 days ago
- Colmar, PA (22 miles from Bethlehem, PA)
- 2 days ago
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket...
Hybrid- Sysco
- Allentown, PA (5 miles from Bethlehem, PA)
- 7 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 7 days ago
Company: US0629 Sysco Allentown (Division of USA III) Sales Territory: None Zip Code: 18109 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual...
In PersonTransportation Clerk - Allentown, PA
- Bozzutos Inc.
- Allentown, PA (5 miles from Bethlehem, PA)
- 7 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 7 days ago
Position Overview: As a Transportation Dispatch Clerk – you will be responsible for scheduling drivers for daily routes, planning pre-determined routes, accommodating route changes as needed and...
In Person- BDP International
- Allentown, PA (11 miles from Bethlehem, PA)
- 15 days ago
- Allentown, PA (11 miles from Bethlehem, PA)
- 15 days ago
Preferred Qualifications Experience working in a managed transportation, brokerage, customer operations, or third-party logistics (3PL) environment....
In PersonLogistics Coordinator - Transportation
- NFI Industries
- Allentown, PA (5 miles from Bethlehem, PA)
- 21 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 21 days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
In Person- Adecco USA, Inc.
- Nazareth, PA (12 miles from Bethlehem, PA)
- 30+ days ago
- Nazareth, PA (12 miles from Bethlehem, PA)
- 30+ days ago
Home Logistics Coordinator Warehouse $ 18 / Hour location_on Nazareth, Pennsylvania acute Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Looking for a role w you can...
In PersonLogistics Coordinator Job Description The Logistics Coordinator supports the day-to-day operations of a manufacturing warehouse and logistics environment, ensuring that materials and finished...
In Person- GF
- Easton, PA (13 miles from Bethlehem, PA)
- 60+ days ago
- Easton, PA (13 miles from Bethlehem, PA)
- 60+ days ago
At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to peoples lives...
In Person- Time Manufacturing Company
- Bethlehem, PA
- 60+ days ago
- Bethlehem, PA
- 60+ days ago
Job Title: Logistics Coordinator Reports To: Plant Manager Location: Bethlehem, PA Company: TIME Manufacturing Company Company Overview TIME Manufacturing Company is a leading global manufacturer...
In PersonDemographic Data for Bethlehem, PA
Moving to Bethlehem, PA? Find some basic demographic data about Bethlehem, PA below.
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Salary for Customer Service Representative Jobs in Bethlehem, PA
Highest Education Level
Customer Service Representatives in Bethlehem, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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