Customer Service Representative Jobs in Groveport, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator - 1st Shift
- Westerville, OH (18 miles from Groveport, OH)
- 3 days ago
- Westerville, OH (18 miles from Groveport, OH)
- 3 days ago
Logistics Coordinator - 1st ShiftJob LocationsUS-OH-New AlbanyRequisition ID2025-19569# of Openings1Category (Portal Searching)Warehouse/ShippingPosition Type (Portal Searching)Regular...
Logistics Coordinator - 1st Shift
- New Albany, OH (17 miles from Groveport, OH)
- 5 days ago
- New Albany, OH (17 miles from Groveport, OH)
- 5 days ago
Overview Works as a multi-functional logistician specialized in receiving, storing, distributing, delivering, material handling, warehousing and shipping operations, in a work environment focused...
Warehouse Administrative Assistant
- Etna, OH (13 miles from Groveport, OH)
- 7 days ago
- Etna, OH (13 miles from Groveport, OH)
- 7 days ago
Ryder is immediately hiring a Full-time Warehouse Customer Service Rep in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Schedules: Monday - Friday 8:00 am - 4:30 pm Apply...
Laboratory Logistics Coordinator
- Columbus, OH (19 miles from Groveport, OH)
- 11 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 11 days ago
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact .... If you have questions while submitting an application, please review these frequently...
Laboratory Logistics Coordinator
- Columbus, OH (13 miles from Groveport, OH)
- 12 days ago
- Columbus, OH (13 miles from Groveport, OH)
- 12 days ago
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact .... If you have questions while submitting an application, please review these frequently...
- Columbus, OH (19 miles from Groveport, OH)
- 14 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 14 days ago
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact .... If you have questions while submitting an application, please review these frequently...
- Columbus, OH (19 miles from Groveport, OH)
- 16 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 16 days ago
Logistics Clerk Industry: Warehousing & Distribution Job Type: Local Pay Rate: $17.50 - $17.50 Work Hours: Day Shift, Full Time Location: Plant City, FL Job Perks: Benefits, Overtime Available...
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Demographic Data for Groveport, OH
Moving to Groveport, OH? Find some basic demographic data about Groveport, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Groveport, OH
Highest Education Level
Customer Service Representatives in Groveport, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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