Customer Service Representative Jobs in Ohio

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 32 Jobs

Air Logistics Customer Care Specialist

  • Columbus, OH
  • 4 hours ago
  • Columbus, OH
  • 4 hours ago

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...

Warehouse Administrative Assistant

  • Cleveland, OH
  • 2 days ago
  • Cleveland, OH
  • 2 days ago

The opportunity Delaware North Sportservice is seeking a seasonal Administrative Assistant to join our concessions team at Progressive Field in Cleveland, Ohio. As an Administrative Assistant, you...

Logistics Coordinator

  • North Canton, OH
  • 4 days ago
  • North Canton, OH
  • 4 days ago

Position Summary This position is responsible for the scheduling and tracking of customer shipments as well as overall fleet and safety management. Essential Functions Schedules, prioritizes, and...

Warehouse Logistics Coordinator

  • Cincinnati, OH
  • 6 days ago
  • Cincinnati, OH
  • 6 days ago

Job Description Summary Perform the daily operations of plants to ensure reliability and consistency on the production line. Includes Service Shops. Impacts quality of own work and the work of...

Clerk -Dispatch/Transportation Clerk

  • Marion, OH
  • 12 days ago
  • Marion, OH
  • 12 days ago

Dispatching over radio, entering information into a YMS and Excel, handing out bill of ladings to drivers, email, scanning/copying documents 2nd shift 2:00pm- 10:00pm (Monday-Friday) Pay Rate: $18.50...

Shipping & Logistics Coordinator

  • Grove City, OH
  • 12 days ago
  • Grove City, OH
  • 12 days ago

Shipping & Logistics Coordinator - Be the Link That Delivers Location: Grove City, OH Employment Type: Full-Time | On-Site Department: Shipping & Warehouse Operations Help Move What Matters. At...

Logistics Coordinator

  • Bowling Green, OH
  • 13 days ago
  • Bowling Green, OH
  • 13 days ago

Accurately prepare and review all required shipping documentation (including Bills of Lading and supporting paperwork), ensuring completeness and compliance with carrier, customer, and regulatory standards...

1st Shift Transportation Clerk

  • Fairborn, OH
  • 14 days ago
  • Fairborn, OH
  • 14 days ago

I Supply is a Food Distribution Center with an opening for a 1st Shift Transportation Clerk. Benefits of Working for I Supply Weekly Pay Paid Orientation Paid Equipment Training Overtime Pay...

International Logistics Coordinator

  • Independence, OH
  • 14 days ago
  • Independence, OH
  • 14 days ago

Requests and manages quotations for international shipping as required for international customers through freight forwarders, FedEx (Toolbox software), LTL truck freight providers (for initial domestic...

Logistics Coordinator

  • Elyria, OH
  • 15 days ago
  • Elyria, OH
  • 15 days ago

Generate all Bill of Ladings, customer labels, and customer requested labels for outbound shipments. Generate and maintain all customs documents....

Logistics Coordinator

  • Columbus, OH
  • 16 days ago
  • Columbus, OH
  • 16 days ago

Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Columbus, OH, and...

International Operations Agent

  • Groveport, OH
  • 18 days ago
  • Groveport, OH
  • 18 days ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Logistics Coordinator

  • Cleveland, OH
  • 19 days ago
  • Cleveland, OH
  • 19 days ago

A Brief Overview This position is the integral role within the System Operations Center of University Hospitals Health System to coordinate logistical activities across the broad spectrum of...

Logistics Coordinator - 3rd Shift

  • Westerville, OH
  • 19 days ago
  • Westerville, OH
  • 19 days ago

Logistics Coordinator - 3rd Shift Job Locations US-OH-New Albany Requisition ID 2025-19725 # of Openings 1 Category (Portal Searching) Warehouse/Shipping Position Type (Portal Searching) Regular...

Logistics Coordinator Job

  • Hilliard, OH
  • 19 days ago
  • Hilliard, OH
  • 19 days ago

Primary location:Hilliard,Ohio Relocation offered:No Employment status:Full-Time Travel:No Non-compete:No The estimated base salary range for this role is "$50,000 to $68,000" per year. Individual...

Demographic Data for Ohio

Moving to Ohio? Find some basic demographic data about Ohio below.


Local
National
11,799,441
250,936

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Ohio

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Ohio offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ohio
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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