Customer Service Representative Jobs in Ohio
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight, our truckload service MoLo, and our expedite fleet, Panther Premium Logistics...
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Joby Overview Located in Northern California, the team at Joby Aviation is driven by our goal of creating an affordable, all-electric air transportation system. Imagine a piloted air taxi that...
I Supply is a Food Distribution Center with an opening for a 2nd Shift Transportation Clerk. Benefits of Working for I Supply Weekly Pay Paid Orientation Paid Equipment Training Overtime Pay...
Ryder is immediately hiring a Permanent Full Time Second Shift Customer Service Representative in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay: $22.00 per hour Additional Pay: $0.75 shift pay...
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and...
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.Job...
Logistics Coordinator (Part Time) altafiber - 3.3 Cincinnati, OH Job Details Part-time Estimated: $36.8K - $45K a year 23 hours ago Qualifications Microsoft Office Typing Communication skills...
Key Responsibilities: Coordinating transportation providers, Freight forwarders, Import Brokers, etc to ensure prompt and proper movement of shipments Responding to customer inquiries and...
Insight Global is seeking a International Air Import agent for one of their premier clients. This candidate will be located around Groveport Ohio and needs to be comfortable going onsite 5 days a...
Are you a strong communicator with experience in Logistics? Do you have a high level of organizing/follow through skills? Valley Asphalt Company is a family-owned company located in Cincinnati, OH...
Accurately completes DOT mandated paperwork, manifests, labeling, bill of lading, etc....
Job Overview: Logistics/Warehouse Coordinator for Twinsburg, OH Keurig Dr Pepper is seeking a detail-oriented and proactive Warehouse Coordinator to join our Team in Twinsburg, Ohio. In this...
Overview Works as a multi-functional logistician specialized in receiving, storing, distributing, delivering, material handling, warehousing and shipping operations, in a work environment focused...
Warehouse Logistics Coordinator IV IT/Computing West Chester, Ohio Contract May 14, 2025 Warehouse Logistics Coordinator IV Primary Location: West Chester, Ohio V-Soft Consulting is currently...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ohio
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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