Customer Service Representative Jobs in Ohio
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Logistics Coordinator - 1st ShiftJob LocationsUS-OH-New AlbanyRequisition ID2025-19569# of Openings1Category (Portal Searching)Warehouse/ShippingPosition Type (Portal Searching)Regular...
Overview Works as a multi-functional logistician specialized in receiving, storing, distributing, delivering, material handling, warehousing and shipping operations, in a work environment focused...
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...
Ryder is immediately hiring a Full-time Warehouse Customer Service Rep in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Schedules: Monday - Friday 8:00 am - 4:30 pm Apply...
Flexjet is currently in need of a Materials Clerk. We are seeking a very detail-oriented candidate who is able to work in a fast-paced environment. Must be able to pass a drug screen and...
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Logistics Clerk Industry: Warehousing & Distribution Job Type: Local Pay Rate: $17.50 - $17.50 Work Hours: Day Shift, Full Time Location: Plant City, FL Job Perks: Benefits, Overtime Available...
Transportation Clerk Sysco - 3.2 Cleveland, OH Job Details $16.49 - $24.76 an hour 2 hours ago Qualifications Microsoft Excel Mid-level Windows High school diploma or GED Analysis skills Driver's...
To reinvent an industry, you have to build the best team. Join Formlabs Ohio dba Spectra Photopolymers in our Millbury, Ohio location if you want to bring groundbreaking professional 3D printers...
KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada...
## Full job description **Nova Steel USA** is a family-owned company that is known as an excellent employer with over 40 years of expertise in the processing, manufacturing, and distribution of...
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust...
Demographic Data for Ohio
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Title Synonyms
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Salary for Customer Service Representative Jobs in Ohio
Highest Education Level
Customer Service Representatives in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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