Customer Service Representative Jobs in Ohio

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 19 Jobs

Logistics Coordinator (PM Shift)

  • Cleveland, OH
  • 5 days ago
  • Cleveland, OH
  • 5 days ago

R10064589 Logistics Coordinator (PM Shift) (Open) Location: Independence, OH - Rockside Woods Blvd - AMG-Corp How will you CONTRIBUTE and GROW? We are looking for you! AIRGAS is Hiring for a...

Import Agent - Operations

  • Cincinnati, OH
  • 6 days ago
  • Cincinnati, OH
  • 6 days ago

Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....

Logistics Coordinator

  • Van Wert, OH
  • 8 days ago
  • Van Wert, OH
  • 8 days ago

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 030419 Logistics Coordinator (Open)...

Transportation Clerk

  • Delaware, OH
  • 10 days ago
  • Delaware, OH
  • 10 days ago

Remedy Staffing is seeking a transportation clerk for a automotive distributor in Delaware, OH. Positions Available: Job Title: Transportation Clerk Pay Rate: $21.00/hour Shifts Available:...

Supply Chain CSR

  • Westlake, OH
  • 10 days ago
  • Westlake, OH
  • 10 days ago

Service Representative in Westlake, OH....

Logistics Coordinator - Transportation

  • Napoleon, OH
  • 15 days ago
  • Napoleon, OH
  • 15 days ago

Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...

Order Processing Clerk

  • Dayton, OH
  • 19 days ago
  • Dayton, OH
  • 19 days ago

Order Processing Clerk Dayton, OH, USA Req #435 Thursday, March 6, 2025 Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley...

Warehouse Administrative Assistant

  • Pataskala, OH
  • 20 days ago
  • Pataskala, OH
  • 20 days ago

Warehouse Administrative AssistantPay from $25 to $35 per hour with significant growth and earning potential!Ohio Branch8320 Global Way SW, Etna, OH 43062Join Uline as we expand our operations to...

Logistics Coordinator- Team Lead

  • Kent, OH
  • 25 days ago
  • Kent, OH
  • 25 days ago

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.Job...

Hotel Logistics Coordinator

  • Cleveland, OH
  • 26 days ago
  • Cleveland, OH
  • 26 days ago

Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...

International Operations Agent

  • Groveport, OH
  • 27 days ago
  • Groveport, OH
  • 27 days ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Logistics Coordinator

  • Cincinnati, OH
  • 30+ days ago
  • Cincinnati, OH
  • 30+ days ago

At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust...

Materials Clerk

  • Cleveland, OH
  • 30+ days ago
  • Cleveland, OH
  • 30+ days ago

MATERIALS CLERK (Part-time position 20 hours per week) Manages and provides procurement and distribution of operational and clinical supplies to Judson Park. Maintain Central Supply inventory on a...

Shipping Logistics Coordinator

  • Columbus, OH
  • 30+ days ago
  • Columbus, OH
  • 30+ days ago

Proficient in shipping logistics concepts including Delivered, Prepay & Charge, Shipping Point, Bills of Lading, Freight Classes, LTL (Less Than Truckload), and Truckload shipments....

Logistics Coordinator

  • Orrville, OH
  • 45+ days ago
  • Orrville, OH
  • 45+ days ago

Logistics Coordinator Jarrett (Jarrett Logistics Systems) - Orrville, OH Tagged: Logistics Logistics Coordinator Jarrett Logistics is a third-party logistics company headquartered in Orrville,...

Demographic Data for Ohio

Moving to Ohio? Find some basic demographic data about Ohio below.


Local
National
11,799,441
250,936

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Ohio

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Ohio offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.8%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ohio
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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