Customer Service Representative Jobs in Ohio
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
R10064589 Logistics Coordinator (PM Shift) (Open) Location: Independence, OH - Rockside Woods Blvd - AMG-Corp How will you CONTRIBUTE and GROW? We are looking for you! AIRGAS is Hiring for a...
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 030419 Logistics Coordinator (Open)...
Remedy Staffing is seeking a transportation clerk for a automotive distributor in Delaware, OH. Positions Available: Job Title: Transportation Clerk Pay Rate: $21.00/hour Shifts Available:...
Service Representative in Westlake, OH....
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Order Processing Clerk Dayton, OH, USA Req #435 Thursday, March 6, 2025 Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley...
Warehouse Administrative AssistantPay from $25 to $35 per hour with significant growth and earning potential!Ohio Branch8320 Global Way SW, Etna, OH 43062Join Uline as we expand our operations to...
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.Job...
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust...
MATERIALS CLERK (Part-time position 20 hours per week) Manages and provides procurement and distribution of operational and clinical supplies to Judson Park. Maintain Central Supply inventory on a...
Proficient in shipping logistics concepts including Delivered, Prepay & Charge, Shipping Point, Bills of Lading, Freight Classes, LTL (Less Than Truckload), and Truckload shipments....
Logistics Coordinator Jarrett (Jarrett Logistics Systems) - Orrville, OH Tagged: Logistics Logistics Coordinator Jarrett Logistics is a third-party logistics company headquartered in Orrville,...
Demographic Data for Ohio
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Salary for Customer Service Representative Jobs in Ohio
Highest Education Level
Customer Service Representatives in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- LTL
- Full Truckload
- Third Party Logistics
- Freight Management
- Intermodal
- Transportation Logistics
- Warehouse Management
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Reimbursement
- Distribution
- Customer Satisfaction
- Procurement
- Logistics
- Packaging
- Billing
- High School Diploma
- Prioritizing
- Negotiation
- Auditing
- Microsoft Outlook
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Sales
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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