Customer Service Representative Jobs in Ohio
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- DESIGN WITHIN REACH
- Batavia, OH
- 11 hours ago
- DESIGN WITHIN REACH
- Batavia, OH
- 11 hours ago
Why join us? If you're looking for a fulfilling manufacturing career, you've come to the right place. At Design Within Reach, we're searching for dedicated manufacturing talent to support our...
Logistics Coordinator Job ID 227447 Posted 09-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Construction, Data Centers Location(s) New Albany - Ohio - United States of...
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Warehouse Administrative Assistant, Progressive Field
- Cleveland, OH
- 1 day ago
- Cleveland, OH
- 1 day ago
The opportunity Delaware North Sportservice is seeking a seasonal Administrative Assistant to join our concessions team at Progressive Field in Cleveland, Ohio. As an Administrative Assistant, you...
Position Summary: Schedule freight carrier pick-ups, analyze and schedule daily shipments, deliveries, etc., as needed. Customer communications, faxing, ship information and processes expedited...
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
The opportunity Delaware North Sportservice is seeking a seasonal Administrative Assistant to join our concessions team at Progressive Field in Cleveland, Ohio. As an Administrative Assistant, you...
Position Summary This position is responsible for the scheduling and tracking of customer shipments as well as overall fleet and safety management. Essential Functions Schedules, prioritizes, and...
Job Description Summary Perform the daily operations of plants to ensure reliability and consistency on the production line. Includes Service Shops. Impacts quality of own work and the work of...
Dispatching over radio, entering information into a YMS and Excel, handing out bill of ladings to drivers, email, scanning/copying documents 2nd shift 2:00pm- 10:00pm (Monday-Friday) Pay Rate: $18.50...
Shipping & Logistics Coordinator - Be the Link That Delivers Location: Grove City, OH Employment Type: Full-Time | On-Site Department: Shipping & Warehouse Operations Help Move What Matters. At...
Accurately prepare and review all required shipping documentation (including Bills of Lading and supporting paperwork), ensuring completeness and compliance with carrier, customer, and regulatory standards...
I Supply is a Food Distribution Center with an opening for a 1st Shift Transportation Clerk. Benefits of Working for I Supply Weekly Pay Paid Orientation Paid Equipment Training Overtime Pay...
Requests and manages quotations for international shipping as required for international customers through freight forwarders, FedEx (Toolbox software), LTL truck freight providers (for initial domestic...
Generate all Bill of Ladings, customer labels, and customer requested labels for outbound shipments. Generate and maintain all customs documents....
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ohio
Highest Education Level
Customer Service Representatives in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Bachelor's Degree
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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