Customer Service Representative Jobs in Cleveland, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...
Flexjet is currently in need of a Materials Clerk. We are seeking a very detail-oriented candidate who is able to work in a fast-paced environment. Must be able to pass a drug screen and...
Transportation Clerk Sysco - 3.2 Cleveland, OH Job Details $16.49 - $24.76 an hour 2 hours ago Qualifications Microsoft Excel Mid-level Windows High school diploma or GED Analysis skills Driver's...
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust...
Warehouse Administrative Assistant, Progressive Field
- Cleveland, OH
- 25 days ago
- Cleveland, OH
- 25 days ago
The opportunity Delaware North Sportservice is seeking a seasonal Administrative Assistant to join our concessions team at Progressive Field in Cleveland, Ohio. As an Administrative Assistant, you...
Warehouse Administrative Assistant Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,678 current hospitality jobs what where Warehouse...
Must have experience working with third party logistics. Must have hands on logistics experience, recycling and metal industry preferred....
MATERIALS CLERK (Part-time position 20 hours per week) Manages and provides procurement and distribution of operational and clinical supplies to Judson Park. Maintain Central Supply inventory on a...
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
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Salary for Customer Service Representative Jobs in Cleveland, OH
Highest Education Level
Customer Service Representatives in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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