Customer Service Representative Jobs in Cleveland, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Lincoln Electric
- Euclid, OH (10 miles from Cleveland, OH)
- 6 hours ago
- Euclid, OH (10 miles from Cleveland, OH)
- 6 hours ago
movement Collaborate with internal teams to deliver logistics support and drive operational efficiency Respond to inquiries from customers and personnel or direct them to appropriate channels Prepare Bill...
In PersonFlexjet is seeking a Hotel Logistics Coordinator to join our team in Cleveland, OH. This role is essential in ensuring that our crew members have a seamless experience while traveling for work....
In Person- Bakemark
- Elyria, OH (24 miles from Cleveland, OH)
- 13 days ago
- Elyria, OH (24 miles from Cleveland, OH)
- 13 days ago
Create and maintain shipping documentation: bills of lading, commercial invoices, packing lists, and shipment manifests....
In PersonGTR EU Logistics Operations Coordinator
- British American Tobacco
- Cleveland, OH (3 miles from Cleveland, OH)
- 20 days ago
- Cleveland, OH (3 miles from Cleveland, OH)
- 20 days ago
BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who...
In PersonCustomer Service Associate - Logistics
- Penske Truck Leasing
- Beachwood, OH (9 miles from Cleveland, OH)
- 23 days ago
- Beachwood, OH (9 miles from Cleveland, OH)
- 23 days ago
Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive...
In PersonLogistics Coordinator (PM Shift)
- Airgas
- Independence, OH (7 miles from Cleveland, OH)
- 30+ days ago
- Independence, OH (7 miles from Cleveland, OH)
- 30+ days ago
R10083277 Logistics Coordinator (PM Shift) (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are looking for you!...
In Person Part Time- Keurig Dr Pepper
- Twinsburg, OH (18 miles from Cleveland, OH)
- 45+ days ago
- Twinsburg, OH (18 miles from Cleveland, OH)
- 45+ days ago
of ladings for drivers and get the proper signaturesMaintain the office areas to include filing and cleaning duties as requiredEnsure compliance with safety codes, policies and procedures of the Company...
In PersonFlexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...
In PersonDemographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cleveland, OH
Highest Education Level
Customer Service Representatives in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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