Customer Service Representative Jobs in Beachwood, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Warehouse Administrative Assistant
- Richfield, OH (18 miles from Beachwood, OH)
- 7 days ago
- Richfield, OH (18 miles from Beachwood, OH)
- 7 days ago
The Assistant Administrator supports the leadership team with daily administrative tasks and product flow activities. They also oversee customer escalations within the distribution center, reverse...
International Logistics Coordinator
- Independence, OH (9 miles from Beachwood, OH)
- 8 days ago
- Independence, OH (9 miles from Beachwood, OH)
- 8 days ago
Requests and manages quotations for international shipping as required for international customers through freight forwarders, FedEx (Toolbox software), LTL truck freight providers (for initial domestic...
- Cleveland, OH (9 miles from Beachwood, OH)
- 13 days ago
- Cleveland, OH (9 miles from Beachwood, OH)
- 13 days ago
A Brief Overview This position is the integral role within the System Operations Center of University Hospitals Health System to coordinate logistical activities across the broad spectrum of...
Biodiesel Logistics & Operations Coordinator
- Westlake, OH (21 miles from Beachwood, OH)
- 14 days ago
- Westlake, OH (21 miles from Beachwood, OH)
- 14 days ago
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
- Cleveland, OH (9 miles from Beachwood, OH)
- 14 days ago
- Cleveland, OH (9 miles from Beachwood, OH)
- 14 days ago
Flexjet is currently in need of a Materials Clerk to work at our CGF/Cuyahoga County Airport location. This is a Wed-Saturday 2nd shift opportunity (1:30pm-12:00am) We are seeking a very...
A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and...
- Cleveland, OH (9 miles from Beachwood, OH)
- 60+ days ago
- Cleveland, OH (9 miles from Beachwood, OH)
- 60+ days ago
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...
- Cleveland, OH (9 miles from Beachwood, OH)
- 90+ days ago
- Cleveland, OH (9 miles from Beachwood, OH)
- 90+ days ago
MATERIALS CLERK (Part-time position 20 hours per week) Manages and provides procurement and distribution of operational and clinical supplies to Judson Park. Maintain Central Supply inventory on a...
Demographic Data for Beachwood, OH
Moving to Beachwood, OH? Find some basic demographic data about Beachwood, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Beachwood, OH
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Beachwood, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Trade Compliance
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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