Customer Service Representative Jobs in Long Island City, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Carteret, NJ (19 miles from Long Island City, NY)
- 7 hours ago
- Carteret, NJ (19 miles from Long Island City, NY)
- 7 hours ago
Logistics Coordinator| INTERVIEWS HAPPENING THIS WEEK!!***** Job Type : Logistics Coordinator Location: Carteret, NJ Compensation : $20-24/hr Join our dynamic Import Forwarding department as an...
- New York, NY (3 miles from Long Island City, NY)
- 1 day ago
- New York, NY (3 miles from Long Island City, NY)
- 1 day ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Logistics Coordinator (10-month salaried position)
- Long Island City, NY
- 3 days ago
- Long Island City, NY
- 3 days ago
Salary: $48,640 - $60,800 ABOUT NYC OUTWARD BOUND SCHOOLS Why cant school be more like an Outward Bound course? NYC Outward Bound Schools believes that students benefit greatly from tapping into...
- Park Ridge, NJ (20 miles from Long Island City, NY)
- 3 days ago
- Park Ridge, NJ (20 miles from Long Island City, NY)
- 3 days ago
Logistics Coordinator Job Details Job Location Park Ridge - Park Ridge, NJ Position Type Full Time Education Level 4 Year Degree Salary Range $60000.00 - $70000.00 Travel Percentage Up to 25% Job...
- Newark, NJ (12 miles from Long Island City, NY)
- 4 days ago
- Newark, NJ (12 miles from Long Island City, NY)
- 4 days ago
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
- Perth Amboy, NJ (23 miles from Long Island City, NY)
- 5 days ago
- Perth Amboy, NJ (23 miles from Long Island City, NY)
- 5 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
Admin/Clerical - Logistics Coordinator I
- New York, NY (3 miles from Long Island City, NY)
- 6 days ago
- New York, NY (3 miles from Long Island City, NY)
- 6 days ago
Admin/Clerical - Logistics Coordinator I#25-61076 $45-$50 per hour New York, NY All On-site Job Description Job Description: Crew/Logistics Coordinator - Reporting to CWS Ops Manager Working with...
- New York, NY (3 miles from Long Island City, NY)
- 8 days ago
- New York, NY (3 miles from Long Island City, NY)
- 8 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
- Springfield Gardens, NY (11 miles from Long Island City, NY)
- 10 days ago
- Springfield Gardens, NY (11 miles from Long Island City, NY)
- 10 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
Logistics Coordinator - Packard Rd - Niagara
- New York, NY (3 miles from Long Island City, NY)
- 10 days ago
- New York, NY (3 miles from Long Island City, NY)
- 10 days ago
Who we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our...
- New York, NY (3 miles from Long Island City, NY)
- 11 days ago
- New York, NY (3 miles from Long Island City, NY)
- 11 days ago
STARK is seeking a Labor Logistics Coordinator in our New York Showroom. Incumbent is eligible for medical, dental, vision, FSA, TransitChek, 401K and PTO benefits. Job Responsibilities:...
- New Hyde Park, NY (13 miles from Long Island City, NY)
- 11 days ago
- New Hyde Park, NY (13 miles from Long Island City, NY)
- 11 days ago
Who We Are Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness,...
Logistics Coordinator Assistant
- New Hyde Park, NY (13 miles from Long Island City, NY)
- 11 days ago
- New Hyde Park, NY (13 miles from Long Island City, NY)
- 11 days ago
Who You Are As a Logistics Coordinator Assistant, you will play a critical support role within our logistics and operations team. You'll assist in ensuring that service delivery runs smoothly by...
- Springfield Gardens, NY (11 miles from Long Island City, NY)
- 11 days ago
- Springfield Gardens, NY (11 miles from Long Island City, NY)
- 11 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Forwarding Logistics Coordinator LI
- Hempstead, NY (17 miles from Long Island City, NY)
- 11 days ago
- Hempstead, NY (17 miles from Long Island City, NY)
- 11 days ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Demographic Data for Long Island City, NY
Moving to Long Island City, NY? Find some basic demographic data about Long Island City, NY below.
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Salary for Customer Service Representative Jobs in Long Island City, NY
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Long Island City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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