Customer Service Representative Jobs in New York
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Cheektowaga Import Agent I. Farrow. Full Time. Division/Department:Brokerage Operations Farrows Mission The fundamental mission of Farrow is to be a trusted partner with our clients. We deliver...
Logistics & Operations Coordinator An office and operations coordinator with a minimum of two years of experience is being sought to join a New York City-based Fine Jewllery studio on a full-time...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Who are we? ChemoMetec is a worldwide leading manufacturer of cell counting and analysis equipment. We specialize in developing and producing high-precision instrumentation, delivering consistent...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Warehouse Logistics Coordinator - 3rd Shift (Rochester/Avon, NY)
- Avon, NY
- 2 days ago
- Avon, NY
- 2 days ago
Job Order Number: DF9619888 Job Title: Warehouse Logistics Coordinator - 3rd Shift (Rochester/Avon, NY) Company: Martin's Famous Pastry Shoppe, Inc. Location: Avon, NY Salary: Education:...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Alaant Workforce Solutions is proud to partner with a premier client, a leader in the pharmaceutical industry, to find a driven Logistics Coordinator. If youre looking for a role where you can...
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Looking to start your career in Supply Chain and Logistics? A local Biotech company is looking for a Logistics Coordinator to join their team! This would start as a 12-month contract with the...
Job Order Number: DF9676032 Job Title: Logistics Coordinator Company: Aston Carter Location: Bronx, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of R ail, O cean, A ir, and R oad services to aid clients in...
Acara Solutions Procurement Agent in Buffalo , New York Description Are you a Procurement Agent looking to join one of the top companies in the Banking industry ? Are you looking to further your...
CTG is seeking to fill a Procurement Agent II opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 6 months Overview: Implements sourced programs that provide goods and services...
Demographic Data for New York
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New York
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Freight Management
- Transportation Logistics
- Warehouse Management
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- International Logistics
- Transportation Management System
- Brokerage
- Import and Export
- Inbound
- Supplier Management
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Standard Operating Procedures
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Packaging
- Billing
- High School Diploma
- Prioritizing
- Negotiation
- Auditing
- Microsoft Outlook
- Written Communication
- Data Entry
- Documentation
- Collaboration
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Sales
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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