Customer Service Representative Jobs in New York
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Ready to build a career with a company thats leading the foodservice industry? S chedule: Sunday - Thursday 12pm - 8:30pm Medical, Dental and Vision, start day 1! To review available benefits,...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Logistics Agent Rochester, NY ( Job Type Part-time Description Join our Team!Monroe Ambulance offers a family-friendly environment where you can support your local community. Here youll find all...
Tonawanda. Logistics Coordinator/Dispatcher. Productive Transportation. Full Time. Benefits Third Party Logistics Company has an immediate opening for a Logistics Coordinator Trainee. Ideal...
Logistics Coordinator (10-month salaried position)
- Long Island City, NY
- 2 days ago
- Long Island City, NY
- 2 days ago
Salary: $48,640 - $60,800 ABOUT NYC OUTWARD BOUND SCHOOLS Why cant school be more like an Outward Bound course? NYC Outward Bound Schools believes that students benefit greatly from tapping into...
Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will act as the center of control and people rely on your support...
Admin/Clerical - Logistics Coordinator I#25-61076 $45-$50 per hour New York, NY All On-site Job Description Job Description: Crew/Logistics Coordinator - Reporting to CWS Ops Manager Working with...
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
Logistics Coordinator - Packard Rd - Niagara
- Niagara Falls, NY
- 8 days ago
- Niagara Falls, NY
- 8 days ago
Logistics Coordinator - Packard Rd - Niagara Covanta United States, York, Niagara Falls Jun 03, 2025 Who we are For more than 40 years, Reworld has been a leader in sustainable waste solutions,...
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
Who we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our...
truckers, steamship lines and overseas offices for the import & export of shipments Complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill...
STARK is seeking a Labor Logistics Coordinator in our New York Showroom. Incumbent is eligible for medical, dental, vision, FSA, TransitChek, 401K and PTO benefits. Job Responsibilities:...
Who We Are Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness,...
Who You Are As a Logistics Coordinator Assistant, you will play a critical support role within our logistics and operations team. You'll assist in ensuring that service delivery runs smoothly by...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New York
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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