Customer Service Representative Jobs in Jamaica, NY

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 23 Jobs

Logistics Coordinator

  • New York, NY (10 miles from Jamaica, NY)
  • 3 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 3 days ago

Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you...

Meeting and Logistics Coordinator

  • New York, NY (10 miles from Jamaica, NY)
  • 4 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 4 days ago

Meeting and Logistics Coordinator (new york city: manhattan) Beacon Hill Staffing Group, LLC compensation: Up to $25 per hour employment type: job title: Meeting and Logistics Coordinator Global...

Logistics Coordinator

  • Jersey City, NJ (14 miles from Jamaica, NY)
  • 5 days ago
  • Jersey City, NJ (14 miles from Jamaica, NY)
  • 5 days ago

Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable,...

Event Sales & Logistics Coordinator Full Time

  • New York, NY (10 miles from Jamaica, NY)
  • 6 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 6 days ago

Required Years of Experience 3 years Job Details JOB TITLE: Event Sales & Logistics Coordinator Full Time REPORTS TO: Director of Events POSITION SUMMARY: The Institute of Culinary Education, New...

Wholesale Customer Service & Logistics Coordinator (Temp)

  • New York, NY (10 miles from Jamaica, NY)
  • 7 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 7 days ago

Overview The Wholesale Customer Service & Logistics Coordinator serves as the primary liaison between the Wholesale team and its clients, managing the full lifecycle of orders and shipments from...

Global Logistics Coordinator - Ocean Export

  • Uniondale, NY (11 miles from Jamaica, NY)
  • 10 days ago
  • Uniondale, NY (11 miles from Jamaica, NY)
  • 10 days ago

Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...

Logistics Coordinator - Customs Brokerage

  • Uniondale, NY (11 miles from Jamaica, NY)
  • 10 days ago
  • Uniondale, NY (11 miles from Jamaica, NY)
  • 10 days ago

Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...

Warehouse Administrative Assistant

  • Elizabeth, NJ (19 miles from Jamaica, NY)
  • 15 days ago
  • Elizabeth, NJ (19 miles from Jamaica, NY)
  • 15 days ago

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...

Logistics Coordinator, Fragrance Manufacturing

  • Elizabeth, NJ (19 miles from Jamaica, NY)
  • 17 days ago
  • Elizabeth, NJ (19 miles from Jamaica, NY)
  • 17 days ago

Who we are at Osmo: Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches...

Logistics Coordinator

  • Linden, NJ (23 miles from Jamaica, NY)
  • 17 days ago
  • Linden, NJ (23 miles from Jamaica, NY)
  • 17 days ago

Key Responsibilities Create and manage orders in SAP Coordinate shipments from port to final destination Handle Bills of Lading (BOL) and vendor communications Break down and reconcile billing in SAP...

Logistics Coordinator

  • Farmingdale, NY (19 miles from Jamaica, NY)
  • 18 days ago
  • Farmingdale, NY (19 miles from Jamaica, NY)
  • 18 days ago

The ideal candidate will have 3–5 years of logistics experience, negotiation skills, and a proven track record in coordinating freight across various modes (LTL, FTL, intermodal)....

Logistics Coordinator - Press Team Specialist

  • Uniondale, NY (11 miles from Jamaica, NY)
  • 20 days ago
  • Uniondale, NY (11 miles from Jamaica, NY)
  • 20 days ago

Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...

Remote Work

Global Logistics Coordinator - Ocean Export Agent

  • Uniondale, NY (11 miles from Jamaica, NY)
  • 30+ days ago
  • Uniondale, NY (11 miles from Jamaica, NY)
  • 30+ days ago

Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...

Air Export Agent

  • New York, NY (10 miles from Jamaica, NY)
  • 30+ days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 30+ days ago

Air Export Agent Office M-F 8:00 am - 5:00 pm Excellent Company Benefits The ideal candidate has at least 1-3 years of current experience working in the freight forwarding industry Our client is a Global...

Ocean Import Agent

  • Jamaica, NY
  • 30+ days ago
  • Jamaica, NY
  • 30+ days ago

Ocean Import Agent Office M-F 8:00 am - 5:00 pm Excellent Company Benefits The ideal candidate has at least 2-5 years of current experience working in the freight forwarding industry Our client is a...

Demographic Data for Jamaica, NY

Moving to Jamaica, NY? Find some basic demographic data about Jamaica, NY below.


Local
National
254,326
4,139
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Jamaica, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Jamaica, NY offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Jamaica, NY
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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