Customer Service Representative Jobs in Plymouth, MN

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-8 of 8 Jobs

Logistics Coordinator Picker/Packer

  • ResourceMFG
  • Saint Paul, MN (17 miles from Plymouth, MN)
  • 6 days ago
  • Saint Paul, MN (17 miles from Plymouth, MN)
  • 6 days ago

Logistics Coordinator - Picker/Packer (1st Shift) Location: St. Paul, MN Pay Rate: $26.00/hour Schedule: Monday-Friday, 7:00 AM - 3:30 PM Employment Type: Contract (2-3 Months with Potential for...

In Person Contract

Logistics Coordinator (1st Shift)

  • Caterpillar
  • Brooklyn Park, MN (4 miles from Plymouth, MN)
  • 12 days ago
  • Brooklyn Park, MN (4 miles from Plymouth, MN)
  • 12 days ago

Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also...

In Person

Sea Logistics Customer Care Specialist

  • ResourceMFG
  • Saint Paul, MN (17 miles from Plymouth, MN)
  • 21 days ago
  • Saint Paul, MN (17 miles from Plymouth, MN)
  • 21 days ago

work both independently and as part of a team Basic computer skills; experience with logistics systems or WMS/CRM tools preferred Preferred Qualifications Experience in logistics, supply chain, or freight...

In Person

Warehouse Administrative Assistant, Target Field

  • Delaware North Companies
  • Minneapolis, MN (7 miles from Plymouth, MN)
  • 21 days ago
  • Minneapolis, MN (7 miles from Plymouth, MN)
  • 21 days ago

The opportunity Delaware North Sportservice is hiring seasonal Warehouse Administrative Assistants to join our team at Target Field in Minneapolis, Minnesota. As an Administrative Assistant, you...

In Person

Warehouse Administrative Assistant

  • Delaware North at Target Field
  • Minneapolis, MN (7 miles from Plymouth, MN)
  • 22 days ago
  • Minneapolis, MN (7 miles from Plymouth, MN)
  • 22 days ago

The opportunity Delaware North Sportservice is hiring seasonal Warehouse Administrative Assistants to join our team at Target Field in Minneapolis, Minnesota. As an Administrative Assistant, you...

In Person

Logistics Coordinator Part-Time (12pm-10pm Sun/Wed) - Minneapolis, MN - $500 Sign-on Bonus (63218)

  • Thistle
  • Minneapolis, MN (7 miles from Plymouth, MN)
  • 30+ days ago
  • Minneapolis, MN (7 miles from Plymouth, MN)
  • 30+ days ago

Job DetailsJob Location: Minneapolis Hub - Minneapolis, MN 55414Salary Range: $23.00 - $23.00 HourlyJob Shift: Afternoon/Evening TITLE: Logistics Coordinator DEPARTMENT: Logistics REPORTS TO:...

In Person Part Time

Logistics Coordinator

  • Aston Carter
  • Minneapolis, MN (7 miles from Plymouth, MN)
  • 30+ days ago
  • Minneapolis, MN (7 miles from Plymouth, MN)
  • 30+ days ago

Logistics Coordinator Job Description The Logistics Coordinator oversees the end-to-end logistics process, managing both domestic and international shipments to ensure orders are fulfilled...

Remote Contract

Logistics Coordinator

  • Stratasys
  • Plymouth, MN
  • 90+ days ago
  • Plymouth, MN
  • 90+ days ago

Stratasys is a world leader in 3D printing! Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive,...

In Person

Demographic Data for Plymouth, MN

Moving to Plymouth, MN? Find some basic demographic data about Plymouth, MN below.


Local
National
5,707,031
151,942

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Plymouth, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Plymouth, MN offer the following education background
High School or GED
30.4%
Bachelor's Degree
29.9%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
2.9%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Plymouth, MN
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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