Customer Service Representative Jobs in Minnesota
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Job Type Full-time Description You probably never thought about working for a pest control company; but it may just be everything you are looking for! About Plunkett's: Plunkett's is a solid,...
26-Jun-2025 Warehouse Administrative Assistant Part time Occasional-Seasonal (Seasonal) Job Description The Assistant Administrator supports the leadership team with daily administrative tasks and...
Get ready for an exhilarating career as a Logistics Coordinator with Viking Coca Cola! Dive into a dynamic role where every day promises fresh challenges and opportunities. You'll become an...
Elevate your career at Marotta Controls, a New Jersey Top Workplace three years running! Dedicated to innovation, quality and excellence, we deliver cutting edge control systems for the Aerospace...
Our client, a leader in logistics and transportation, is seeking a Late Truck Freight Clerk to join their team. As a Late Truck Freight Clerk, you will be part of the Logistics department...
Traffic/Logistics Coordinator Acara Solutions Sauk Rapids, MN Career Force March 21, 2025 Description Acara Solutions is excited to present an opportunity for a Traffic/Logistics Coordinator with...
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Minnesota
Highest Education Level
Customer Service Representatives in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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