Customer Service Representative Jobs in Minnesota
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Job Description Global Logistics Coordinator 4730 N Service Dr, Winona, MN 55987 HEADP Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OVERVIEW: Working as Full-time Global Logistics Coordinator...
OCEAN IMPORT AGENT Staffing Now Inver Grove Heights
- Inver Grove Heights, MN
- 15 hours ago
- Inver Grove Heights, MN
- 15 hours ago
OCEAN IMPORT AGENT Staffing Now Inver Grove Heights, MN (Onsite) Contract to Hire Job Details Logistics Specialist Import Global Transportation firm has immediate, fulltime on-site opening in the...
Sea Logistics Customer Care Supervisor, Import
- Minneapolis, MN
- 5 days ago
- Minneapolis, MN
- 5 days ago
Sea Logistics Customer Care Supervisor, Import Minneapolis/St Paul Apt, MN, United States Full Time Permanent US2161381 Are you thinking about advancing your career with one of the most successful...
Job Details Job Location: Felling Trailers Inc SC - Sauk Centre, MN Salary Range: Undisclosed Job Shift: Day Description The Logistics Coordinator is responsible for assisting the Logistics...
Logistics Coordinator Eden Prairie, Minnesota Full Time $ 20 - $ 20 per hour March 17, 2025 Job ID: ...228154 Job Summary Job Title: Logistics Coordinator Job Type: 6-month contract (with...
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Job Details Job Location : Corporate Headquarters - Owatonna, MN Position Type : Full Time Salary Range : Undisclosed Travel Percentage : Minimal Job Shift : Monday - Friday, 7am - 3:30pm...
Logistics Coordinator Shakopee, MN 55379 Share Share Email Tweet Share Bituminous Roadways is looking for someone who is interested in the Asphalt Construction Industry and is eager to learn about...
Job 6 of 18 Number of Positions: 1 Job ID: 14514016 Job Location: How to Apply: To see employer contact information, log in or register. Job Title:Traffic/Logistics Coordinator Work Type:Work...
WE KNOW THAT BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for...
Sea Freight Coordinator Hours: 8am-4:30pm, M-F Pay: $23.00-$24.00 per hour DUTIES and RESPONSIBILITIES Track-and-trace ocean containers daily Update missing milestones daily Update reports daily...
Summer 2025 Fleet Logistics Coordinator - MSP Airport
- Saint Paul, MN
- 30+ days ago
- Saint Paul, MN
- 30+ days ago
Overview Enterprise at the Minneapolis/Saint Paul Airport currently has an opening for a Summer 2025 Fleet Logistic Coordinator! This position will manage the fleet for all three Enterprise...
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Minneapolis/St Paul Apt site is looking for a new Customer Care...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Minnesota
Highest Education Level
Customer Service Representatives in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Freight Forwarding
- LTL
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Freight Management
- Intermodal
- Transportation Logistics
- Warehouse Management
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Reimbursement
- Distribution
- Customer Satisfaction
- Procurement
- Logistics
- Packaging
- Billing
- High School Diploma
- Prioritizing
- Negotiation
- Auditing
- Microsoft Outlook
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Sales
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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