Customer Service Representative Jobs in Minneapolis, MN
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator Picker/Packer
- ResourceMFG
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 6 days ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 6 days ago
Logistics Coordinator - Picker/Packer (1st Shift) Location: St. Paul, MN Pay Rate: $26.00/hour Schedule: Monday-Friday, 7:00 AM - 3:30 PM Employment Type: Contract (2-3 Months with Potential for...
In Person ContractLogistics Coordinator (1st Shift)
- Caterpillar
- Brooklyn Park, MN (7 miles from Minneapolis, MN)
- 12 days ago
- Brooklyn Park, MN (7 miles from Minneapolis, MN)
- 12 days ago
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also...
In PersonSea Logistics Customer Care Specialist
- ResourceMFG
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 21 days ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 21 days ago
work both independently and as part of a team Basic computer skills; experience with logistics systems or WMS/CRM tools preferred Preferred Qualifications Experience in logistics, supply chain, or freight...
In PersonWarehouse Administrative Assistant, Target Field
- Delaware North Companies
- Minneapolis, MN
- 21 days ago
- Minneapolis, MN
- 21 days ago
The opportunity Delaware North Sportservice is hiring seasonal Warehouse Administrative Assistants to join our team at Target Field in Minneapolis, Minnesota. As an Administrative Assistant, you...
In PersonWarehouse Administrative Assistant
- Delaware North at Target Field
- Minneapolis, MN
- 22 days ago
- Minneapolis, MN
- 22 days ago
The opportunity Delaware North Sportservice is hiring seasonal Warehouse Administrative Assistants to join our team at Target Field in Minneapolis, Minnesota. As an Administrative Assistant, you...
In PersonLogistics Coordinator Part-Time (12pm-10pm Sun/Wed) - Minneapolis, MN - $500 Sign-on Bonus (63218)
- Thistle
- Minneapolis, MN
- 30+ days ago
- Minneapolis, MN
- 30+ days ago
Job DetailsJob Location: Minneapolis Hub - Minneapolis, MN 55414Salary Range: $23.00 - $23.00 HourlyJob Shift: Afternoon/Evening TITLE: Logistics Coordinator DEPARTMENT: Logistics REPORTS TO:...
In Person Part TimeLogistics Coordinator Job Description The Logistics Coordinator oversees the end-to-end logistics process, managing both domestic and international shipments to ensure orders are fulfilled...
Remote Contract- Specialty Building Products
- Stillwater, MN (21 miles from Minneapolis, MN)
- 60+ days ago
- Stillwater, MN (21 miles from Minneapolis, MN)
- 60+ days ago
U.S. Lumber, and SBP Brand is currently looking for an Logistics Coordinator to join our VALUES based organization. The Admin will work closely with the Operations Manager and Director of...
In Person- Stratasys
- Plymouth, MN (7 miles from Minneapolis, MN)
- 90+ days ago
- Plymouth, MN (7 miles from Minneapolis, MN)
- 90+ days ago
Stratasys is a world leader in 3D printing! Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive,...
In PersonDemographic Data for Minneapolis, MN
Moving to Minneapolis, MN? Find some basic demographic data about Minneapolis, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Minneapolis, MN
Highest Education Level
Customer Service Representatives in Minneapolis, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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