Customer Service Representative Jobs in Foxboro, MA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Pharmaron
- Waltham, MA (23 miles from Foxboro, MA)
- 1 day ago
- Waltham, MA (23 miles from Foxboro, MA)
- 1 day ago
Position: Logistics Coordinator Hourly Range: $31.25 - $38.46 Location: Waltham, MA (Hybrid - On-site Monday, Wednesday, Thursday) About Pharmaron Pharmaron is a global contract research and...
In Person- Westinghouse Electric Company
- Norwell, MA (22 miles from Foxboro, MA)
- 11 days ago
- Norwell, MA (22 miles from Foxboro, MA)
- 11 days ago
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of...
In Person Contract- Westinghouse Electric Company
- Canton, MA (10 miles from Foxboro, MA)
- 11 days ago
- Canton, MA (10 miles from Foxboro, MA)
- 11 days ago
Meet with drivers to Collect the Bill of Lading (BOL) from drivers: Sign, date, and upload into Unifier daily. Use multiple reporting platforms daily....
In PersonLogistics Coordinator - Transportation
- NFI Industries
- Framingham, MA (20 miles from Foxboro, MA)
- 30+ days ago
- Framingham, MA (20 miles from Foxboro, MA)
- 30+ days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
In PersonIndirect Material & Logistics Coordinator Offsho
- Kelly Services
- Raynham, MA (12 miles from Foxboro, MA)
- 30+ days ago
- Raynham, MA (12 miles from Foxboro, MA)
- 30+ days ago
Indirect Material & Logistics Coordinator - Offsho Apply Now Applied To save a job sign in or get started Job ID: 10201711 Posted today Back Martha's Vineyard, MA, US Electronic Assembly High...
In PersonLocation : Foxboro MA. Process all virtual factory shipments based on partner feedback/information Process all shipments from factory to customers Create commercial invoices and necessary...
In PersonLogistics Coordinator, International Freight
- Xometry
- Waltham, MA (23 miles from Foxboro, MA)
- 30+ days ago
- Waltham, MA (23 miles from Foxboro, MA)
- 30+ days ago
Prepare shipping freight forwarding requests for quotes and analyze freight forwarder rates and air or ocean carrier routings to award and manage U.S. and foreign shipments....
HybridDemographic Data for Foxboro, MA
Moving to Foxboro, MA? Find some basic demographic data about Foxboro, MA below.
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Salary for Customer Service Representative Jobs in Foxboro, MA
Highest Education Level
Customer Service Representatives in Foxboro, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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