Customer Service Representative Jobs in Lenexa, KS
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Staffmark
- Kansas City, MO (13 miles from Lenexa, KS)
- 5 days ago
- Kansas City, MO (13 miles from Lenexa, KS)
- 5 days ago
of lading and shipping paperwork Work within finance and billing systems to support daily operations Maintain organized filing systems and complete additional administrative duties as assigned All...
In PersonLogistics Coordinator - Stores
- Aviation Technical Services
- Kansas City, MO (13 miles from Lenexa, KS)
- 5 days ago
- Kansas City, MO (13 miles from Lenexa, KS)
- 5 days ago
We are Trusted Partners | Supporting Flight. Our more than 50 years of success is the result of our employees who have dedicated themselves to providing unmatched quality, service and safety in...
In PersonCustomer Support/Logistics Coordinator - Kansas City
- Quicksilver Express Courier
- Kansas City, KS (14 miles from Lenexa, KS)
- 13 days ago
- Kansas City, KS (14 miles from Lenexa, KS)
- 13 days ago
Job DetailsLevel: EntryJob Location: Kansas Office - Kansas City, KS 66103Position Type: Full TimeEducation Level: High SchoolSalary Range: $19.00 HourlyJob Shift: AnyJob Category: Customer...
In PersonWarehouse Logistics Coordinator - Nights
- The Coca-Cola Company
- Olathe, KS (6 miles from Lenexa, KS)
- 20 days ago
- Olathe, KS (6 miles from Lenexa, KS)
- 20 days ago
Join the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: Regular Hours: 5:00pm - 5:30am - 12 Hour Rotating Schedule Orientation and first week schedule: Tuesday (Orientation) -...
In Person- Marten Transport
- Edwardsville, KS (12 miles from Lenexa, KS)
- 20 days ago
- Edwardsville, KS (12 miles from Lenexa, KS)
- 20 days ago
Base Salary with bonus potential. Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. Responsibilities: Drive daily and weekly load count,...
In PersonJoin the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: Regular Hours: 5:00pm - 5:30am - 12 Hour Rotating Schedule Orientation and first week schedule: Tuesday (Orientation) -...
In PersonLogistics Coordinator (PM Shift)
- Airgas Inc
- Independence, MO (20 miles from Lenexa, KS)
- 29 days ago
- Independence, MO (20 miles from Lenexa, KS)
- 29 days ago
R10083277 Logistics Coordinator (PM Shift) (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are looking for you!...
In Person Part TimePart-Time IT Asset Logistics Coordinator (Temporary)
- Encoura
- Kansas City, MO (13 miles from Lenexa, KS)
- 30+ days ago
- Kansas City, MO (13 miles from Lenexa, KS)
- 30+ days ago
Role Overview The part-time, temporary IT Asset Logistics Coordinator is an on-site role in Lee Summit, Missouri responsible for maintaining our stock of computers for remote users. You'll...
In Person Part TimeLogistics Coordinator - Transportation
- NFI Industries
- Kansas City, MO (13 miles from Lenexa, KS)
- 30+ days ago
- Kansas City, MO (13 miles from Lenexa, KS)
- 30+ days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
In PersonDemographic Data for Lenexa, KS
Moving to Lenexa, KS? Find some basic demographic data about Lenexa, KS below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lenexa, KS
Highest Education Level
Customer Service Representatives in Lenexa, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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