Customer Service Representative Jobs in Kansas
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Job Posting Important Recruitment Information for this vacancy: Job Posting is open until filled Governor's Office About the Position: Who can apply: Anyone Classified/Unclassified Service:...
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an...
Join the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: 5:00pm - 5:30am - 12 Hour Rotating Shifts Job Summary As a Warehouse Logistics Coordinator, your role is pivotal in...
Join the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: 5:00pm - 5:30am - 12 Hour Rotating ShiftsJob Summary As a Warehouse Logistics Coordinator, your role is pivotal in...
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Schedule and track inbound and outbound shipments to ensure on-time delivery. Communicate with carriers, suppliers, and internal teams to resolve transportation delays or issues. Maintain shipping...
When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most...
Overview Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and...
Ensure all freight management and logistics management systems are up to date at all times. Effectively research and resolve accounting and logistical issues as they arrive....
Logistics Coordinator Location: Olathe, KS, United States Date Posted: Jul 9, 2025 : Description We Play to Win! Big goals. Big achievements. Big impact. ServiceMaster employs empowered and...
Position Type: Classified Support Positions Date Posted: 4/10/2025 Location: Center For Academic Achievement Date Available: 04/28/2025 Additional Information: Show/Hide SHAWNEE MISSION...
Demographic Data for Kansas
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Title Synonyms
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Salary for Customer Service Representative Jobs in Kansas
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Packaging
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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