Customer Service Representative Jobs in Kansas
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Customer Service & Logistics Coordinator Location: On-site - Lenexa/Olathe area Schedule: Monday-Friday Compensation: $55,000-$60,000/year We're hiring a Customer Service & Logistics Coordinator...
Generate and provide accurate shipping documentation (e.g., Bill of Lading, packing slips, delivery instructions) Schedule pickups with 3rd party LTL and flatbed carriers, ensuring alignment with customer...
Are you a master of organization with a passion for making things move smoothly? At Purple Wave, we're looking for a dynamic Logistics Coordinator to help steer our freight operations to success....
Supply Chain Procurement Agent Location Wichita, Kansas Job type ContractTemporary Salary $108.58Hour Category AviationAerospace - BusinessProfessionalHuman Resources Take the Lead in Aerospace...
Cargills size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food,...
Cargills size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food,...
Overview For over 25 years, Essense of Australia has led the way in bridal fashion as a dynamic, international bridal wholesaler and retailer with key offices in Lenexa, Kansas (U.S.), Perth,...
Overview Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and...
Position Type: Classified Support Positions Date Posted: 4/10/2025 Location: Center For Academic Achievement Date Available: 04/28/2025 Additional Information: Show/Hide SHAWNEE MISSION...
Transportation Clerk JobID: 2004 Position Type: Transportation/Transportation Secretary/Dispatcher Date Posted: 2/13/2025 Location: Support Services Additional Information: Show/Hide Full-time, 12...
Demographic Data for Kansas
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Salary for Customer Service Representative Jobs in Kansas
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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