Customer Service Representative Jobs in Kansas

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 17 Jobs

Logistics Coordinator

  • Atchison, KS
  • 1 day ago
  • Atchison, KS
  • 1 day ago

Logistics Coordinator will provide strategic support to the operations, shipping, and sales teams. Oversee cycle of order fulfillment to final shipment to customer. Position will also ship/receive...

Procurement & Logistics Coordinator

  • Lenexa, KS
  • 1 day ago
  • Lenexa, KS
  • 1 day ago

Job Type Full-time Description PromptCare is seeking a Procurement & Logistics Coordinator to join our team. As a P&L Coordinator, you will be responsible for coordinating all inbound and outbound...

Logistics Coordinator

  • Norwich, KS
  • 4 days ago
  • Norwich, KS
  • 4 days ago

Location: Hybrid (Office/Home-based 2 days WFH after training) Salary: Up to 32,000 + Bonus (5,000) + Excellent Benefits Are you organised, proactive, and thrive in a fast-paced logistics...

Supply Chain Procurement Agent

  • Wichita, KS
  • 6 days ago
  • Wichita, KS
  • 6 days ago

Supply Chain Procurement Agent Rishabh RPO Wichita, KS, United States 4 days ago Quick Job type Full-time Quick Job description Job Title : Supply Chain Procurement Agent Location : Wichita, KS...

Logistics Coordinator

  • Wichita, KS
  • 9 days ago
  • Wichita, KS
  • 9 days ago

Logistics Coordinator Job Description As a Logistics Coordinator, you will perform a wide variety of material support activities that ensure the timely delivery of products to customers. You will...

IMMEDIATE HIRING Logistics Coordinator

  • Wichita, KS
  • 9 days ago
  • Wichita, KS
  • 9 days ago

Logistics Coordinator Job Description We are seeking a dedicated Logistics Coordinator responsible for ensuring the timely delivery of products to customers. This role involves supporting...

Logistics Coordinator

  • Leawood, KS
  • 12 days ago
  • Leawood, KS
  • 12 days ago

At Sunlighten, we're not just about infrared saunas-were on a mission to improve lives through innovative health and wellness products. As a global leader in infrared sauna therapy, we are...

Supply Chain Procurement Agent

  • Wichita, KS
  • 12 days ago
  • Wichita, KS
  • 12 days ago

Supply Chain Procurement Agent Wichita, Kansas, United States | Posted: 6/19/2025 Indotronix is an Equal Opportunity Employer Let Us Do the Heavy Lifting! Upload your resume and we'll reach out...

Advance & Logistics Coordinator

  • Shawnee, KS
  • 12 days ago
  • Shawnee, KS
  • 12 days ago

Job Posting Agency Information: The Advance and Logistics Coordinator (the "Coordinator") supports the Governor's Office in producing consistent and well-organized events. The Coordinator is...

Material Logistics Agent

  • Wichita, KS
  • 12 days ago
  • Wichita, KS
  • 12 days ago

When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most...

Logistics Coordinator

  • Overland Park, KS
  • 13 days ago
  • Overland Park, KS
  • 13 days ago

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an...

Logistics Coordinator

  • Manhattan, KS
  • 21 days ago
  • Manhattan, KS
  • 21 days ago

Are you a master of organization with a passion for making things move smoothly? At Purple Wave, we're looking for a dynamic Logistics Coordinator to help steer our freight operations to success....

Supply Chain Procurement Agent

  • Wichita, KS
  • 21 days ago
  • Wichita, KS
  • 21 days ago

Supply Chain Procurement Agent Location Wichita, Kansas Job type ContractTemporary Salary $108.58Hour Category AviationAerospace - BusinessProfessionalHuman Resources Take the Lead in Aerospace...

Senior Transportation and Logistics Coordinator

  • Wichita, KS
  • 22 days ago
  • Wichita, KS
  • 22 days ago

Cargills size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food,...

Transportation and Logistics Coordinator

  • Wichita, KS
  • 23 days ago
  • Wichita, KS
  • 23 days ago

Cargills size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food,...

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Kansas offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kansas
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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