Customer Service Representative Jobs in Whiteland, IN

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-10 of 10 Jobs

Warehouse Administrative Assistant

  • Whiteland, IN
  • 1 day ago
  • Whiteland, IN
  • 1 day ago

Join Our Team as a Warehouse Administrative Assistant! Location: Whiteland Distribution Center - Onsite Schedule: Monday-Friday | 9:30 AM - 6:00 PM Position Type: Full-Time | Hourly Position...

Transportation Clerk - 3rd Shift

  • Plainfield, IN (19 miles from Whiteland, IN)
  • 2 days ago
  • Plainfield, IN (19 miles from Whiteland, IN)
  • 2 days ago

Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...

Account & Logistics Coordinator Monday - Friday 7a-4p

  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 8 days ago
  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 8 days ago

Account & Logistics Coordinator - Quincy Recycle - Indianapolis, IN. $19.00 - 29.00 per hour | Hourly | Full - time Be a part of the fastest-growing waste and recycling company in the country....

Warehouse Administrative Assistant

  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 12 days ago
  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 12 days ago

By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...

Logistics Coordinator - Transportation

  • Greenwood, IN (6 miles from Whiteland, IN)
  • 13 days ago
  • Greenwood, IN (6 miles from Whiteland, IN)
  • 13 days ago

Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. 1st Shift...

Logistics Coordinator - 3rd Shift (9:00 PM - 5:30 AM)

  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 17 days ago
  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 17 days ago

Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...

Logistics Customer Care Training Specialist

  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 24 days ago
  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 24 days ago

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...

Air Import Agent

  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 30+ days ago
  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 30+ days ago

Key Responsibilities : Executes orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries....

Logistics Coordinator - 2nd Shift (1 PM-9:30 PM)

  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 30+ days ago
  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 30+ days ago

Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...

AFR Export Agent

  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 45+ days ago
  • Indianapolis, IN (14 miles from Whiteland, IN)
  • 45+ days ago

Job Title: Air Export Agent Job Location: Indianapolis, IN DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services....

Demographic Data for Whiteland, IN

Moving to Whiteland, IN? Find some basic demographic data about Whiteland, IN below.


Local
National
13,023
197
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Whiteland, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Whiteland, IN offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Whiteland, IN
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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