Customer Service Representative Jobs in Indiana
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...
Join Our Team as a Warehouse Administrative Assistant! Location: Whiteland Distribution Center - Onsite Schedule: Monday-Friday | 9:30 AM - 6:00 PM Position Type: Full-Time | Hourly Position...
Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...
Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of engineering challenges await? Our Jeffersonville, IN team is working on continuous improvements,...
of Lading, and other records of Inbound and Outbound shipments o Process paperwork into JDE System Contact Purchasing if a problem or discrepancy is found and keep records Reports non-conformities...
Account & Logistics Coordinator Monday - Friday 7a-4p
- Indianapolis, IN
- 8 days ago
- Indianapolis, IN
- 8 days ago
Account & Logistics Coordinator - Quincy Recycle - Indianapolis, IN. $19.00 - 29.00 per hour | Hourly | Full - time Be a part of the fastest-growing waste and recycling company in the country....
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
Ready to be part of something special? Join our Family! This position works in a distribution environment with transfer, receiving, and shipping activities. Works with direct contact with drivers,...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. 1st Shift...
Logistics Coordinator - 3rd Shift (9:00 PM - 5:30 AM)
- Indianapolis, IN
- 17 days ago
- Indianapolis, IN
- 17 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
Minimum of 3-5 years of experience in transportation management, including freight forwarding, truckload, LTL, and parcel operations....
Logistics Coordinator PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Plans and executes national and international shipments from-to internal/ external customers and the associated record management...
Company Overview: Schafer Industries is a premier supplier of off-highway axles and differentiated precision gearing solutions. Established in 1934, Schafer Industries has locations in South Bend,...
Logistics Customer Care Training Specialist
- Indianapolis, IN
- 24 days ago
- Indianapolis, IN
- 24 days ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
Logistics Coordinator Location: Peru & Delphi, Indiana Reports to: Materials Purchasing Manager Workplace Type: Onsite - Delphi and / or Peru, Indiana FLSA Status: Exempt Indiana Packers...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Indiana
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Packaging
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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