Customer Service Representative Jobs in Indiana
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Expeditors is a global logistics company headquartered in Seattle, Washington....
WE KNOW THAT BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for...
Clean Harbors Central Logistics Coordinator in East Chicago , Indiana The Central Logistics Coordinator partners with field teams to plan, reschedule, and optimize weekly service delivery plans....
Company Description TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since...
Our client is seeking a Logistic Office Clerk/Customer Service Rep to join their team. The ideal candidate will have logistic office experience and customer service experience which will align...
Job Overview: Becoming an Outfitter means daily minimum pay, career growth potential, and an opportunity to improve peoples lives and health through better sleep. Pay Range: $18.00/hr - $21.00/hr...
Demographic Data for Indiana
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Indiana
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Freight Management
- Transportation Logistics
- Warehouse Management
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- International Logistics
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Packaging
- Billing
- High School Diploma
- Prioritizing
- Negotiation
- Auditing
- Microsoft Outlook
- Written Communication
- Data Entry
- Documentation
- Collaboration
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Sales
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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