Customer Service Representative Jobs in Indiana

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-13 of 13 Jobs

Logistics Coordinator - Transportation

  • Greenwood, IN
  • 1 day ago
  • Greenwood, IN
  • 1 day ago

Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...

Logistics Coordinator

  • IN
  • 6 days ago
  • IN
  • 6 days ago

Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the...

Midwest Auto Parts Logistics Coordinator

  • Fort Wayne, IN
  • 8 days ago
  • Fort Wayne, IN
  • 8 days ago

Department: Midwest Auto Parts Functions: Responsible for the detailed coordination and operation of the parts inventory. Responsible for receiving, unloading, checking, stocking, shipping,...

Warehouse Administrative Assistant

  • Frankfort, IN
  • 12 days ago
  • Frankfort, IN
  • 12 days ago

Ryder is immediately hiring a Permanent Full Time Welcome Center Clerk in Frankfort, Indiana Warehouse Positions Pay Weekly Hourly Pay: $19.00 per hour Overtime Pay: $28.50 per hour Additional...

AFR Export Agent

  • Indianapolis, IN
  • 15 days ago
  • Indianapolis, IN
  • 15 days ago

Job Title: Air Export Agent Job Location: Plainfield, IN DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services....

Logistics Operations Coordinator

  • Indianapolis, IN
  • 15 days ago
  • Indianapolis, IN
  • 15 days ago

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. As the worlds leading contractlogisticsprovider, we believe in doing the right thing,...

Logistics Coordinator - 2nd Shift (1 PM-9:30 PM)

  • Indianapolis, IN
  • 17 days ago
  • Indianapolis, IN
  • 17 days ago

Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...

Logistics Coordinator - 3rd Shift (9:00 PM - 5:30 AM)

  • Indianapolis, IN
  • 17 days ago
  • Indianapolis, IN
  • 17 days ago

Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...

Logistics Coordinator - 1st Shift (5:00 AM-1:30 PM)

  • Indianapolis, IN
  • 17 days ago
  • Indianapolis, IN
  • 17 days ago

Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...

Logistics Coordinator - 2nd Shift - $17.50/hr

  • East Chicago, IN
  • 17 days ago
  • East Chicago, IN
  • 17 days ago

Apply now " Job Req ID: 4511 Date: Apr 10, 2025 Tradebe Site: Tradebe East Chicago Location: East Chicago, IN, US, 46312 Department: Operations Business Line: Environmental Services & Global...

Ocean Import Agent

  • Plainfield, IN
  • 45+ days ago
  • Plainfield, IN
  • 45+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Logistics Coordinator

  • Indianapolis, IN
  • 60+ days ago
  • Indianapolis, IN
  • 60+ days ago

Company Description TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since...

Warehouse Specialist

  • Plainfield, IN
  • 90+ days ago
  • Plainfield, IN
  • 90+ days ago

Job Overview: Becoming an Outfitter means daily minimum pay, career growth potential, and an opportunity to improve peoples lives and health through better sleep. Pay Range: $18.00/hr - $21.00/hr...

Demographic Data for Indiana

Moving to Indiana? Find some basic demographic data about Indiana below.


Local
National
6,785,528
149,918

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Indiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Indiana offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Indiana
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »