Customer Service Representative Jobs in Indianapolis, IN
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Spherion
- Greenwood, IN (12 miles from Indianapolis, IN)
- 1 hour ago
- Greenwood, IN (12 miles from Indianapolis, IN)
- 1 hour ago
Facilitate LTL, Volume and Truckload quotes for large orders and manage the corresponding pickup for multiple shipping sites. ??...
In Person- Kelly Services
- Clayton, IN (23 miles from Indianapolis, IN)
- 3 days ago
- Clayton, IN (23 miles from Indianapolis, IN)
- 3 days ago
Logistics Coordinator Apply Now Applied To save a job sign in or get started Job ID: 10233081 Posted today Back Clayton, IN, US Light Industrial High School or equivalent Full Time, Temp to Hire...
In Person- Clayton, IN (23 miles from Indianapolis, IN)
- 4 days ago
- Clayton, IN (23 miles from Indianapolis, IN)
- 4 days ago
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Logistics Coordinator to work at a premier...
In PersonOvernight Logistics Coordinator
- On-Time Courier
- Indianapolis, IN
- 5 days ago
- Indianapolis, IN
- 5 days ago
Apply Job Type Full-time Description At Life Couriers, we deeply understand and care about life's critical moments - to save lives. We are here to deliver the world's most time-critical...
In PersonBox Truck Driver & Logistics Coordinator
- Gateway Transportation
- Indianapolis, IN
- 6 days ago
- Indianapolis, IN
- 6 days ago
un Box Truck Driver & Logistics Coordinator (Indianapolis) Gateway Transportation compensation: $20+ or Salary Dep. On Experience employment type: experience level: mid level job title: Local...
In PersonFreight scheduling Pick ticket and load tags Tracks individual driver hours available and log book activity Posts all bills of lading meeting the requirements and forwards all discrepant bills of lading...
In PersonAir Logistics Customer Care Specialist
- Kuehne + Nagel
- Plainfield, IN (17 miles from Indianapolis, IN)
- 15 days ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 15 days ago
It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises....
In PersonLogistics Coordinator - 1st Shift (5:00 AM-1:30 PM)
- Spot Freight
- Indianapolis, IN
- 26 days ago
- Indianapolis, IN
- 26 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
In PersonExperienced in handling international freight forwarding shipments. Trained and certified for DHL ThermoNet shipments under GxP guidelines. Pay Range: $19.39 - $25.85/hr....
In PersonWhiteland Warehouse Administrative Assistant
- Turn 14 Distribution
- Whiteland, IN (14 miles from Indianapolis, IN)
- 45+ days ago
- Whiteland, IN (14 miles from Indianapolis, IN)
- 45+ days ago
Join Our Team as a Warehouse Administrative Assistant!Location: Whiteland Distribution Center - OnsiteSchedule: Monday-Friday | 9:30 AM - 6:00 PM0Position Type: Full-Time | HourlyOverview:Turn 14...
In PersonApply Job Type Full-time Description At Life Couriers, we deeply understand and care about life's critical moments - to save lives. We are here to deliver the world's most time-critical...
In PersonDemographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Indianapolis, IN
Highest Education Level
Customer Service Representatives in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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