Customer Service Representative Jobs in Hammond, IN
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- The Will Group
- Chicago, IL (19 miles from Hammond, IN)
- 8 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 8 hours ago
Prepare and process shipping documents including bills of lading, packing slips, and delivery paperwork....
In PersonPart Time Logistics Coordinator Transportation
- C.R. England
- Chicago, IL (19 miles from Hammond, IN)
- 7 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 7 days ago
About C.R. England, Inc. Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry...
In Person Part Time- Restaurant Depot LLC
- Chicago, IL (19 miles from Hammond, IN)
- 14 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 14 days ago
Qualifications Strong ability to multitask and manage high-volume workloads in a fast-paced environment. Excellent written and verbal communication skills, with strong interpersonal abilities....
In PersonSupply Chain Replenishment Planner ON SITE
- Ace Hardware
- Oak Brook, IL (24 miles from Hammond, IN)
- 15 days ago
- Oak Brook, IL (24 miles from Hammond, IN)
- 15 days ago
Are you interested in becoming Ace helpful? Ace has been named a Top Workplace in Chicago and we’re looking for the best people to help us fulfill our vision of being the best, most helpful...
In PersonSupply Chain Replenishment Planner
- Ace Hardware
- Oak Brook, IL (24 miles from Hammond, IN)
- 16 days ago
- Oak Brook, IL (24 miles from Hammond, IN)
- 16 days ago
Are you interested in becoming Ace helpful? Ace has been named a Top Workplace in Chicago and we’re looking for the best people to help us fulfill our vision of being the best, most helpful...
In PersonLogistics Coordinator - Hammond Apply now Location Hammond, LA Job Category Supply Chain Management & Warehouse Division Intralox Job Description (General Summary) Intralox, L.L.C., has a position...
In PersonPatient Logistics Coordinator-AZ
- Central Arizona College
- Chicago, IL (19 miles from Hammond, IN)
- 28 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 28 days ago
Patient Logistics Coordinator-AZ CommonSpirit Health Phoenix, AZ 85067 Posted 3 days **Job Summary and Responsibilities** While this position provides services to the patients of CommonSpirit...
In Person- Cavalier Logistics
- Chicago, IL (19 miles from Hammond, IN)
- 30+ days ago
- Chicago, IL (19 miles from Hammond, IN)
- 30+ days ago
Air Export Agent - Full Time Cavalier Logistics - Chicago, IL $50 - 55K /yr Apply Now Posted on 04/17/26 (Ref: 221) Air Export Agent (Full-Time) Cavalier Logistics, established in 1985,...
In PersonIT Logistics Coordinator (Temporary, Part Time)
- Yello
- Chicago, IL (19 miles from Hammond, IN)
- 45+ days ago
- Chicago, IL (19 miles from Hammond, IN)
- 45+ days ago
IT Logistics Coordinator (Temporary, Part Time) Chicago, IL Job Details Temporary | Part-time 11 hours ago Qualifications IT asset management iOS Logistics Windows Android Transportation...
In Person Part TimeInventory & Logistics Coordinator
- Illinois Tool Works
- Chicago Heights, IL (10 miles from Hammond, IN)
- 45+ days ago
- Chicago Heights, IL (10 miles from Hammond, IN)
- 45+ days ago
Prepare and review shipping documentation including Bills of Lading, packing lists, commercial invoices, and related paperwork....
In PersonDemographic Data for Hammond, IN
Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hammond, IN
Highest Education Level
Customer Service Representatives in Hammond, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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