Customer Service Representative Jobs in Milwaukee, WI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Racine, WI (22 miles from Milwaukee, WI)
- 2 days ago
- Racine, WI (22 miles from Milwaukee, WI)
- 2 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
- Germantown, WI (17 miles from Milwaukee, WI)
- 3 days ago
- Germantown, WI (17 miles from Milwaukee, WI)
- 3 days ago
May provide direction or support to less experienced Customer Service Representatives. III. Supervisory Responsibilities This job has no supervisory duties. IV....
- Waukesha, WI (15 miles from Milwaukee, WI)
- 4 days ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 4 days ago
Logistics Coordinator I SGS_JOB_1942 Admin/Clerical Wisconsin Proficient computer skills including MS Word and Excel Strong verbal and written communication skills SAP or similar ERP system...
Key Responsibilities Manage scale for all inbound/outbound trucks and ensure proper documentation is given to docks and drivers (bill of ladings, unloading tallies, etc.)....
- Hartland, WI (22 miles from Milwaukee, WI)
- 90+ days ago
- Hartland, WI (22 miles from Milwaukee, WI)
- 90+ days ago
Apply Job Type Full-time Description About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our...
$700 Per Person Referral Bonus Tradesmen International is immediately hiring experienced Logistics Coordinators for projects located in the Milwaukee, WI area. This is a full time opportunity,...
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Milwaukee, WI
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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