Customer Service Representative Jobs in Wisconsin

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-14 of 14 Jobs

Logistics Coordinator

  • Pleasant Prairie, WI
  • 2 days ago
  • Pleasant Prairie, WI
  • 2 days ago

Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....

Logistics Coordinator - 1st shift

  • Waunakee, WI
  • 3 days ago
  • Waunakee, WI
  • 3 days ago

of lading, and shipping documentation Collaborate with suppliers, carriers, and internal teams to ensure smooth logistics operations Perform other duties as assigned Qualifications: High school diploma...

Bilingual Logistics Coordinator

  • Eau Claire, WI
  • 5 days ago
  • Eau Claire, WI
  • 5 days ago

JOB REQUIREMENTS: Follow all procedures. Comply with Good ManufacturingPractices (GMPs). Demonstrate respect to all individuals you encounter.Communicate work status with incoming crew at shift...

Fleet Procurement Logistics Coordinator (970)

  • Beloit, WI
  • 8 days ago
  • Beloit, WI
  • 8 days ago

Documentation and Compliance: Prepare and manage shipping documents, including bills of lading, customs documentation, warranty agreements, and invoices....

Logistics Coordinator

  • Oshkosh, WI
  • 10 days ago
  • Oshkosh, WI
  • 10 days ago

Enter data into Legacy systems in support of Bill of Lading and supplemental documentation. File as appropriate....

Logistics Coordinator

  • Beloit, WI
  • 25 days ago
  • Beloit, WI
  • 25 days ago

Monitor and coordinate return vessels and shipments between customer care and carriers Coordinate shipments internally and externally via parcel/LTL/international/hotshot Review invoices for accuracy...

Logistics Customer Service Representative

  • Neenah, WI
  • 26 days ago
  • Neenah, WI
  • 26 days ago

Summary The Logistics Customer Service Representative (CSR) I is responsible for taking inbound customer phone calls for our Jewelers Mutual Shipping Solution product....

Logistics Coordinator

  • Milwaukee, WI
  • 27 days ago
  • Milwaukee, WI
  • 27 days ago

Oversee FTL & LTL shipments using company drivers and outside carriers. Drive company vehicles to deliver equipment as needed. Follow all FMCSA safety regulations....

Logistics Coordinator - Immediate Hiring

  • Rhinelander, WI
  • 28 days ago
  • Rhinelander, WI
  • 28 days ago

Logistics Coordinator - Immediate Hiring compensation: To be discussed. Responsibilities: Prepare and assemble all documentation for shipments as needed by customer and/or required by the company...

Administrative Assistant/Logistics Coordinator - Warehouse - Night Shift

  • Milwaukee, WI
  • 30+ days ago
  • Milwaukee, WI
  • 30+ days ago

Prepare Bills of Lading for common carrier shipments. Reconcile Driver trip receipts. Maintain delivery logs including weekly route delay and special shipment reports....

Logistics Coordinator

  • Milwaukee, WI
  • 30+ days ago
  • Milwaukee, WI
  • 30+ days ago

Description Tradesmen International is immediately hiring experienced Logistics Coordinator s for projects located in Milwaukee, WI. This is a full time opportunity with a pay rate up to $25/hr...

Project Logistics Coordinator

  • Green Bay, WI
  • 45+ days ago
  • Green Bay, WI
  • 45+ days ago

We are now looking for a Project Logistics coordinator to join and strengthen our logistical operations in Valmet North America. The purpose of this role is to improve logistical profitability and...

Logistics Coordinator

  • Pleasant Prairie, WI
  • 90+ days ago
  • Pleasant Prairie, WI
  • 90+ days ago

General Information Job ID ATR47395 Posting Job Title Logistics Coordinator Locations WI Pleasant Prairie Employment Type Full Time Date Posted 26-Dec-2024 Relocation Support No Description &...

Summer Day Camp Logistics Coordinator

  • Mequon, WI
  • 90+ days ago
  • Mequon, WI
  • 90+ days ago

KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...

Demographic Data for Wisconsin

Moving to Wisconsin? Find some basic demographic data about Wisconsin below.


Local
National
5,893,722
141,683

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Wisconsin

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Wisconsin offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.8%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Wisconsin
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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