Customer Service Representative Jobs in Wisconsin
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
of lading, and shipping documentation Collaborate with suppliers, carriers, and internal teams to ensure smooth logistics operations Perform other duties as assigned Qualifications: High school diploma...
JOB REQUIREMENTS: Follow all procedures. Comply with Good ManufacturingPractices (GMPs). Demonstrate respect to all individuals you encounter.Communicate work status with incoming crew at shift...
Documentation and Compliance: Prepare and manage shipping documents, including bills of lading, customs documentation, warranty agreements, and invoices....
Enter data into Legacy systems in support of Bill of Lading and supplemental documentation. File as appropriate....
Monitor and coordinate return vessels and shipments between customer care and carriers Coordinate shipments internally and externally via parcel/LTL/international/hotshot Review invoices for accuracy...
Summary The Logistics Customer Service Representative (CSR) I is responsible for taking inbound customer phone calls for our Jewelers Mutual Shipping Solution product....
Oversee FTL & LTL shipments using company drivers and outside carriers. Drive company vehicles to deliver equipment as needed. Follow all FMCSA safety regulations....
Logistics Coordinator - Immediate Hiring compensation: To be discussed. Responsibilities: Prepare and assemble all documentation for shipments as needed by customer and/or required by the company...
Administrative Assistant/Logistics Coordinator - Warehouse - Night Shift
- Milwaukee, WI
- 30+ days ago
- Milwaukee, WI
- 30+ days ago
Prepare Bills of Lading for common carrier shipments. Reconcile Driver trip receipts. Maintain delivery logs including weekly route delay and special shipment reports....
Description Tradesmen International is immediately hiring experienced Logistics Coordinator s for projects located in Milwaukee, WI. This is a full time opportunity with a pay rate up to $25/hr...
We are now looking for a Project Logistics coordinator to join and strengthen our logistical operations in Valmet North America. The purpose of this role is to improve logistical profitability and...
General Information Job ID ATR47395 Posting Job Title Logistics Coordinator Locations WI Pleasant Prairie Employment Type Full Time Date Posted 26-Dec-2024 Relocation Support No Description &...
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
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Salary for Customer Service Representative Jobs in Wisconsin
Highest Education Level
Customer Service Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- LTL
- Full Truckload
- Third Party Logistics
- Freight Management
- Intermodal
- Transportation Logistics
- Warehouse Management
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Reimbursement
- Distribution
- Customer Satisfaction
- Procurement
- Logistics
- Packaging
- Billing
- High School Diploma
- Prioritizing
- Negotiation
- Auditing
- Microsoft Outlook
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Sales
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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