Customer Service Representative Jobs in Wisconsin
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
At Actus Nutrition, our focus is to create high-quality ingredients designed to optimize health and nutrition. We are passionate and dedicated people. Each day, we collectively explore new,...
What You'll Do Coordinate customer-facing shipments using both company and third-party logistics resources Serve as the key contact for customer service teams on freight-related matters Create and optimize...
JOB REQUIREMENTS: Follow all procedures. Comply with Good ManufacturingPractices (GMPs). Demonstrate respect to all individuals you encounter.Communicate work status with incoming crew at shift...
The main goal of a Logistics Coordinator is to collaborate with Appleton Supply's transportation team to ensure prompt shipments and exceeding customer expectations. Essential Duties and...
Summary: The main goal of a Logistics Coordinator is to collaborate with Appleton Supply's transportation team to ensure prompt shipments and exceeding customer expectations. Essential Duties and...
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
Logistics Coordinator Job Description The Logistics Coordinator will oversee a team of 2-3 within the Shipping and Receiving (S&R) department. The role involves handling invoicing, trucking, and...
Accurate project and weekly pulling. Accurate monitoring of daily shipping reports. Load all truck lines and expedited shipping requirements. Oversee SAP Shipping system. Monitor and respond to...
Job Type: Regular Invest in you, Join Agropur. We dairy you! Agropur is seeking a proactive and detail-oriented Logistics Coordinator to manage and coordinate all controlled shipments across the...
BW Papersystems is seeking a dynamic Logistics Coordinator to provide comprehensive administrative support and act as a crucial liaison between third-party logistics companies and our team....
General Information Job ID ATR47395 Posting Job Title Logistics Coordinator Locations WI Pleasant Prairie Employment Type Full Time Date Posted 26-Dec-2024 Relocation Support No Description &...
of lading, and shipping documentation Collaborate with suppliers, carriers, and internal teams to ensure smooth logistics operations Perform other duties as assigned Qualifications: High school diploma...
Enter data into Legacy systems in support of Bill of Lading and supplemental documentation. File as appropriate....
Summary The Logistics Customer Service Representative (CSR) I is responsible for taking inbound customer phone calls for our Jewelers Mutual Shipping Solution product....
Oversee FTL & LTL shipments using company drivers and outside carriers. Drive company vehicles to deliver equipment as needed. Follow all FMCSA safety regulations....
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Salary for Customer Service Representative Jobs in Wisconsin
Highest Education Level
Customer Service Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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