Customer Service Representative Jobs in Tacoma, WA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
Procurement Agent Kent, WA 1 Contract Logistics & Supply Chain Highlights Job Number BH_1002494 Job Type Contract Description A client of Innova Solutions is immediately hiring for a Procurement...
Sea Logistics Customer Care Specialist
- Seatac, WA (14 miles from Tacoma, WA)
- 6 days ago
- Seatac, WA (14 miles from Tacoma, WA)
- 6 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Senior Procurement Agent (Level 4)
- Auburn, WA (9 miles from Tacoma, WA)
- 7 days ago
- Auburn, WA (9 miles from Tacoma, WA)
- 7 days ago
Senior Procurement Agent (Level 4) Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for Senior Procurement Agent (Level 4) to join our BCA Supply Chain Secondary Structures...
Dispatches and coordinates drivers to calls as they are received, using information on and daily factors such as driver loads, locations, and customer needs to balance cost and speed of response....
Air Logistics Customer Care Specialist
- Seatac, WA (14 miles from Tacoma, WA)
- 24 days ago
- Seatac, WA (14 miles from Tacoma, WA)
- 24 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Seatac, WA (14 miles from Tacoma, WA)
- 90+ days ago
- Seatac, WA (14 miles from Tacoma, WA)
- 90+ days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Tacoma, WA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Transportation Logistics
- Warehouse Inventory
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Loading & Unloading
- AS/400
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Distribution
- Customer Satisfaction
- Procurement
- Logistics
- Auditing
- Punctual
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Collaboration
- Data Entry
- Filing
- Inventory Management
- English
- Bachelor's Degree
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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