Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Knowledge and experience of freight forwarding, its processes and regulations. Commercial drive and mindset. Communication, problem and conflict resolution skills....
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...
Are you a detail-oriented problem solver with a passion for keeping operations running smoothly? Were looking for a Logistics Coordinator to join our dynamic team and play a key role in managing...
About C.R. England, Inc. Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry...
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the...
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly,...
The Seats Operations and Dock to Delivery team is looking for supply chain leaders to support our Airplane delivery targets. This team proactively identifies and mitigates risks associated with...
Aerospace Procurement Agent Mukilteo, WA Job Type Full-time Description Duties and Responsibilities: General procurement activities: Support with maintenance of approved supplier list. Report...
Import Agent 3 Exciting New Opportunity in Blaine! Competitive Benefits and Growth Opportunities!
- Blaine, WA
- 8 days ago
- Blaine, WA
- 8 days ago
Import Agent 3 Exciting New Opportunity in Blaine! Competitive Benefits and Growth Opportunities! Express Employment Professionals - Blaine, WA Posted: 8/22/2025 - Expires: 11/20/2025 Job ID:...
Procurement Agent - Associate / Mid-level Company: The Boeing Company Boeing Defense, Space & Security (BDS) has exciting opportunities for Associate (Level 2) and/or a Mid-Level (Level 3)...
Procurement Agent (Procurement Agent-General) Company: The Boeing Company The Boeing Order Management and Procurement team is seeking a Procurement Agent (Level 3 or 4). This position will focus...
Associate Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is looking for an Associate Procurement Agent to join our 787 Component Services Program (CSP) team in Seattle,...
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the...
About C.R. England, Inc. Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Washington
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Packaging
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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