Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Procurement Agent (Mid-Level or Senior) (Level 3 or 4)
- Everett, WA
- 11 hours ago
- Everett, WA
- 11 hours ago
Procurement Agent (Mid-Level or Senior) (Level 3 or 4) Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for a Procurement Agent to join our Forgings team in Everett, WA....
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Management System) to manage routing, rates, and scheduling Support smooth dock operations and ensure timely freight movement Expected Outcomes: Freight is delivered on time and within budget Routing...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Key Responsibilities Logistics & Warehouse Operations Greet and receive drivers, collect and process BOLs (Bills of Lading) Enter load sheets and shipment data into internal systems (e.g., IBM Notes...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Mid-Level Procurement Agent - Systems Contracts Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking a Mid-Level Procurement Agent (Level 3) to join our Systems Contracts Team...
Procurement Agent (Mid-Level or Senior) Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking a Mid-Level or Senior Procurement Agent to join the Propulsions Systems and...
Procurement Agent (Associate or Mid-Level) Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking an Associate or Mid-Level Procurement Agent (Level 2 or 3) to join our Systems...
Import Agent 3 Exciting New Opportunity in Blaine! Competitive Benefits and Growth Opportunities!
- Blaine, WA
- 13 days ago
- Blaine, WA
- 13 days ago
Express Employment Professionals in Bellingham has partnered with a local company in Blaine to find experienced Import Agents for an exciting new opportunity! This is a full-time, long-term...
Prepares and implements proprietary information agreements. Supports sourcing strategies, negotiations and documenting of contracts and agreements. Communicates performance expectations and...
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...
Company Description Who We Are: Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Washington
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Reimbursement
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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