Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Responsibilities Process incoming and outgoing shipments. Maintain accurate shipping records and documentation. Coordinate with carriers and vendors for timely deliveries. Inspect shipments for...
8:30AM - 5:30PM Responsibilities: Ensure SOP compliance, make updates as needed, and uphold best practices to meet customer needs Manage cargo booking, tracking, and updates across FCL, LCL, FTL, LTL...
Logistics Operations Coordinator** **Location:** Tacoma, WA **Schedule:** MondayFriday, 8:00 AM 5:00 PM **Pay:** $20$23/hour (based on experience) **Type:** Full-time | Temp-to-Hire Adecco is...
This position is key to dividing and organizing all aspects and tasks of participation in Tribal Canoe Journey for the Snoqualmie Indian Tribe. This position is instrumental in structuring the...
Company Description Who We Are: Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The...
Inbound Logistics Coordinator - Corporate Charlie's Produce - 3.3 Seattle, WA Job Details Full-time $27 - $36 an hour 15 hours ago Benefits Free parking Profit sharing Commuter assistance Paid...
Logistics Coordinator Job Description The Logistics Coordinator plays a pivotal role in supporting customers by ensuring the provision of safe and clean equipment for export shipments. This...
Summer Tahoma Logistics Coordinator - $425/week
- Eatonville, WA
- 23 days ago
- Eatonville, WA
- 23 days ago
Summer Tahoma Logistics Coordinator - $425/week The Salvation Army Northwest Division - Eatonville, WA Posted: 5/24/2025 - Expires: 8/22/2025 Job ID: 289453900 Apply Now I have already applied...
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly,...
Are you looking for an opportunity that is more than a job? Plant your roots and grow with Clean Earth. Here at Clean Earth, you will have the opportunity for a career in the growing field of...
Expeditors is a global logistics company headquartered in Seattle, Washington....
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Speditionskaufmann Seefracht / Import Export Agent / Frankfurt (m/w/d)
- Seattle, WA
- 90+ days ago
- Seattle, WA
- 90+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Raunheim
- Seattle, WA
- 90+ days ago
- Seattle, WA
- 90+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Washington
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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