Customer Service Representative Jobs in Seatac, WA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-13 of 13 Jobs

Logistics Coordinator

  • Tacoma, WA (14 miles from Seatac, WA)
  • 7 days ago
  • Tacoma, WA (14 miles from Seatac, WA)
  • 7 days ago

8:30AM - 5:30PM Responsibilities: Ensure SOP compliance, make updates as needed, and uphold best practices to meet customer needs Manage cargo booking, tracking, and updates across FCL, LCL, FTL, LTL...

Logistics Operations Coordinator

  • Tacoma, WA (14 miles from Seatac, WA)
  • 11 days ago
  • Tacoma, WA (14 miles from Seatac, WA)
  • 11 days ago

Logistics Operations Coordinator** **Location:** Tacoma, WA **Schedule:** MondayFriday, 8:00 AM 5:00 PM **Pay:** $20$23/hour (based on experience) **Type:** Full-time | Temp-to-Hire Adecco is...

Inbound Logistics Coordinator

  • Seattle, WA (11 miles from Seatac, WA)
  • 13 days ago
  • Seattle, WA (11 miles from Seatac, WA)
  • 13 days ago

Company Description Who We Are: Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The...

Inbound Logistics Coordinator - Corporate

  • Seattle, WA (11 miles from Seatac, WA)
  • 14 days ago
  • Seattle, WA (11 miles from Seatac, WA)
  • 14 days ago

Inbound Logistics Coordinator - Corporate Charlie's Produce - 3.3 Seattle, WA Job Details Full-time $27 - $36 an hour 15 hours ago Benefits Free parking Profit sharing Commuter assistance Paid...

Procurement Agent, Prime Air

  • Seattle, WA (11 miles from Seatac, WA)
  • 23 days ago
  • Seattle, WA (11 miles from Seatac, WA)
  • 23 days ago

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly,...

Logistics Coordinator

  • Tacoma, WA (14 miles from Seatac, WA)
  • 30+ days ago
  • Tacoma, WA (14 miles from Seatac, WA)
  • 30+ days ago

Company Description Are you looking for an opportunity that is more than a job? Plant your roots and grow with Clean Earth. Here at Clean Earth, you will have the opportunity for a career in the...

Ocean Import Agent

  • Seattle, WA (11 miles from Seatac, WA)
  • 30+ days ago
  • Seattle, WA (11 miles from Seatac, WA)
  • 30+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Export Agent (Part-Time Seasonal)

  • Seatac, WA
  • 60+ days ago
  • Seatac, WA
  • 60+ days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

Senior Import Agent

  • Seatac, WA
  • 60+ days ago
  • Seatac, WA
  • 60+ days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

Speditionskaufmann Seefracht / Import Export Agent / Frankfurt (m/w/d)

  • Seattle, WA (11 miles from Seatac, WA)
  • 90+ days ago
  • Seattle, WA (11 miles from Seatac, WA)
  • 90+ days ago

Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...

Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Raunheim

  • Seattle, WA (11 miles from Seatac, WA)
  • 90+ days ago
  • Seattle, WA (11 miles from Seatac, WA)
  • 90+ days ago

Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...

Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Berlin Flughafen BER

  • Seattle, WA (11 miles from Seatac, WA)
  • 90+ days ago
  • Seattle, WA (11 miles from Seatac, WA)
  • 90+ days ago

Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...

Export Agent (VLC) - OM

  • Seattle, WA (11 miles from Seatac, WA)
  • 90+ days ago
  • Seattle, WA (11 miles from Seatac, WA)
  • 90+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Demographic Data for Seatac, WA

Moving to Seatac, WA? Find some basic demographic data about Seatac, WA below.


Local
National
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Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Seatac, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Seatac, WA offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Seatac, WA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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