Customer Service Representative Jobs in Mukilteo, WA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-13 of 13 Jobs

Mid-Level Procurement Agent - Systems Contracts

  • Everett, WA (7 miles from Mukilteo, WA)
  • 2 days ago
  • Everett, WA (7 miles from Mukilteo, WA)
  • 2 days ago

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...

Customer Service & Logistics Coordinator

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 3 days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 3 days ago

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...

Logistics Coordinator

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 4 days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 4 days ago

Are you a detail-oriented problem solver with a passion for keeping operations running smoothly? Were looking for a Logistics Coordinator to join our dynamic team and play a key role in managing...

Air Export Agent

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 4 days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 4 days ago

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the...

Procurement Agent, Prime Air

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 5 days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 5 days ago

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly,...

Procurement Agent 2

  • Everett, WA (7 miles from Mukilteo, WA)
  • 6 days ago
  • Everett, WA (7 miles from Mukilteo, WA)
  • 6 days ago

The Seats Operations and Dock to Delivery team is looking for supply chain leaders to support our Airplane delivery targets. This team proactively identifies and mitigates risks associated with...

Aerospace Procurement Agent

  • Mukilteo, WA
  • 6 days ago
  • Mukilteo, WA
  • 6 days ago

Aerospace Procurement Agent Mukilteo, WA Job Type Full-time Description Duties and Responsibilities: General procurement activities: Support with maintenance of approved supplier list. Report...

Procurement Agent (Procurement Agent-General)

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 11 days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 11 days ago

Procurement Agent (Procurement Agent-General) Company: The Boeing Company The Boeing Order Management and Procurement team is seeking a Procurement Agent (Level 3 or 4). This position will focus...

Associate Procurement Agent

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 11 days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 11 days ago

Associate Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is looking for an Associate Procurement Agent to join our 787 Component Services Program (CSP) team in Seattle,...

Air Export & Import Agent / Izmir

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 11 days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 11 days ago

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the...

Procurement Agent

  • Everett, WA (7 miles from Mukilteo, WA)
  • 30+ days ago
  • Everett, WA (7 miles from Mukilteo, WA)
  • 30+ days ago

Procurement Agent Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for a Procurement Agent to join our North America and Europe team in Everett, WA. Boeing Commercial...

Customs-Import Agent

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 45+ days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 45+ days ago

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we...

Ocean Import Agent

  • Seattle, WA (20 miles from Mukilteo, WA)
  • 90+ days ago
  • Seattle, WA (20 miles from Mukilteo, WA)
  • 90+ days ago

Sirket Tanm We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade...

Demographic Data for Mukilteo, WA

Moving to Mukilteo, WA? Find some basic demographic data about Mukilteo, WA below.


Local
National
21,642
683
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mukilteo, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Mukilteo, WA offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mukilteo, WA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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