Customer Service Representative Jobs in Kent, WA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Entry Level or Associate Procurement Agent
- Seattle, WA (18 miles from Kent, WA)
- 2 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 2 hours ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Mid-Level or Senior Procurement Agent
- Seattle, WA (18 miles from Kent, WA)
- 2 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 2 hours ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Procurement Agent (Associate or Mid-Level)
- Seattle, WA (18 miles from Kent, WA)
- 7 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 7 hours ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
- Auburn, WA (4 miles from Kent, WA)
- 2 days ago
- Auburn, WA (4 miles from Kent, WA)
- 2 days ago
Mid-Level Procurement Agent Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for a Mid- Level Procurement Agent (Level 3) to join our Supply Chain Functional Excellence...
Air Logistics Customer Care Specialist
- Seatac, WA (8 miles from Kent, WA)
- 6 days ago
- Seatac, WA (8 miles from Kent, WA)
- 6 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Procurement Agents (Associate or Mid-Level) (Level 2 or 3)
- Renton, WA (6 miles from Kent, WA)
- 7 days ago
- Renton, WA (6 miles from Kent, WA)
- 7 days ago
Procurement Agents (Associate or Mid-Level) (Level 2 or 3) Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for a Procurement Agents to join our Supply Chain (SC) Interiors...
- Snoqualmie, WA (24 miles from Kent, WA)
- 28 days ago
- Snoqualmie, WA (24 miles from Kent, WA)
- 28 days ago
This position is key to dividing and organizing all aspects and tasks of participation in Tribal Canoe Journey for the Snoqualmie Indian Tribe. This position is instrumental in structuring the...
- Seattle, WA (18 miles from Kent, WA)
- 28 days ago
- Seattle, WA (18 miles from Kent, WA)
- 28 days ago
Company Description Who We Are: Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The...
Inbound Logistics Coordinator - Corporate
- Seattle, WA (18 miles from Kent, WA)
- 29 days ago
- Seattle, WA (18 miles from Kent, WA)
- 29 days ago
Inbound Logistics Coordinator - Corporate Charlie's Produce - 3.3 Seattle, WA Job Details Full-time $27 - $36 an hour 15 hours ago Benefits Free parking Profit sharing Commuter assistance Paid...
- Seattle, WA (18 miles from Kent, WA)
- 30+ days ago
- Seattle, WA (18 miles from Kent, WA)
- 30+ days ago
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly,...
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Export Agent (Part-Time Seasonal)
- Seatac, WA (8 miles from Kent, WA)
- 60+ days ago
- Seatac, WA (8 miles from Kent, WA)
- 60+ days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
- Seatac, WA (8 miles from Kent, WA)
- 60+ days ago
- Seatac, WA (8 miles from Kent, WA)
- 60+ days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Speditionskaufmann Seefracht / Import Export Agent / Frankfurt (m/w/d)
- Seattle, WA (18 miles from Kent, WA)
- 90+ days ago
- Seattle, WA (18 miles from Kent, WA)
- 90+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Raunheim
- Seattle, WA (18 miles from Kent, WA)
- 90+ days ago
- Seattle, WA (18 miles from Kent, WA)
- 90+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Demographic Data for Kent, WA
Moving to Kent, WA? Find some basic demographic data about Kent, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kent, WA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- AS/400
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Regulations
- Inventory Management
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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