Customer Service Representative Jobs in Virginia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Defensive Mission Travel & Logistics Coordinator (TS/SCI Clearance #25-096)
- Arlington, VA
- 20 hours ago
- Arlington, VA
- 20 hours ago
Defensive Mission Travel & Logistics Coordinator (TS/SCI Clearance #25-096) Job Code:25-096 Location:Arlington, VA FT/PT Status:Full Time Required Clearance:Top Secret SCI We are seeking a highly...
Complete processing of conveyances, loads and drivers for inbound and outbound truck deliveries. Controls access and entry to depot operating areas. Initiates telephone contact in emergency...
Logistics Coordinator ICONMA View Employer's ProfileFOLLOW EMPLOYER Today Top Secret Unspecified Unspecified Logistics Arlington, VA (ON-SITE/OFFICE) Position Overview: We are seeking a highly...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. 3rd Shift; Sunday...
Entry-Level Procurement Agent (Level 1) Company: The Boeing Company Boeing Defense, Space, and Security is seeking an Entry-Level Procurement Agent (Level 1) to join the Maritime & Intelligence...
Clinical Logistics Coordinator Bed Placement Registered Nurse (RN) VA, United States JOB DESCRIPTION Inova Center for Personalized Health - High Reliability Operations Center HROC is looking for a...
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique,...
Main Purpose of the Role: To provide quotes and routes for inland container movements; secure rates; facilitate inland movement of containers via Rail, Truck, Barge; setting up invoices in SAP,...
Logistics Coordinator #25-62939 Arlington, VA All On-site Job Description Position Overview: We are seeking a highly skilled Logistics Coordinator to manage the efficient flow of goods, services,...
Logistics Coordinator Linden, VA 22642, USA Req #11703 Wednesday, May 7, 2025 About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis...
What You Will Do The CHF Transportation Team Member is primarily responsible for handling inbound and outbound drivers at the Distribution Centers Transportation Center. This role processes the...
LOGISTICS COORDINATOR Location: Dunn Loring, VA-On Site Salary: $100,000 General Description: The Logistics Coordinator (LC) reports to the Procurement Manager. The incumbent: initiates...
Overview Goldbelt Frontier is committed to providing support for a range of health technology management operations, projects, and services across the government and commercial industries....
Founded in 1941, Dragados is a primary construction arm of ACS Group, consistently ranked first overall on the Engineering News-Record (ENR) Top 250 International Contractors List. Dragados is an...
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
Demographic Data for Virginia
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Title Synonyms
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Salary for Customer Service Representative Jobs in Virginia
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Brokerage
- Customs Compliance
- Global Logistics
- Freight Forwarding
- LTL
- Full Truckload
- Ocean Freight
- Air Freight
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Purchasing Management
- Shipping
- Warehouse Management System
- Brokerage
- Import and Export
- Inbound
- Supplier Management
- Routing
- Order Processing
- Purchase Orders
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Packaging
- Logistics
- Procurement
- Billing
- High School Diploma
- Punctual
- Microsoft Outlook
- Auditing
- Prioritizing
- Documentation
- Collaboration
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Filing
- Inventory Management
- English
- Reporting
- Multitasking
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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