Customer Service Representative Jobs in Virginia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Title: Logistics Coordinator Belong. Connect. Grow. with KBR! KBRs National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the...
About C.R. England, Inc. Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry...
Verifies goods received against bills of lading, purchase orders, or other documents. Gives work leadership to other logistics associates and may serve as lead....
Verifies goods received against bills of lading, purchase orders, or other documents. Gives work leadership to other logistics associates and may serve as lead....
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of...
Basic Qualifications: High school diploma or GED is required. Minimum of five years of work experience in supply chain or material handling, preferably within a Howmet facility. Must be able to...
Customer Service Representative - Supply Chain
- Newport News, VA
- 11 days ago
- Newport News, VA
- 11 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Customer Service Representative....
Verifies goods received against bills of lading, purchase orders, or other documents. Gives work leadership to other logistics associates and may serve as lead....
TecFAB Junior Material and Logistics Coordinator (Internal)
- Chesapeake, VA
- 15 days ago
- Chesapeake, VA
- 15 days ago
Position Summary The TecFAB Junior Material and Logistics Coordinator is an entry-level position that plays a key support role in production at TecFAB. This position requires a self-motivated,...
Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+...
Virginia Beach, VA - Virginia Beach, VA - A global manufacturer is hiring a Customer Service/Logistics Coordinator to help support order entry and shipment coordination. This role is ideal for...
Warehouse Administrative Assistant - Weekday 2nd Shift
- Manassas, VA
- 23 days ago
- Manassas, VA
- 23 days ago
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work...
Are you familiar with air & ocean freight export processes? Do you have experience with HTS classifications and Incoterms? Join SRP as an International Logistics Coordinator!...
LOGISTICS COORDINATOR Location: Dunn Loring, VA-On Site Salary: $100,000-110,000 General Description: The Logistics Coordinator (LC) reports to the Procurement Manager. The incumbent: initiates...
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Virginia
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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