Customer Service Representative Jobs in Virginia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Overview Goldbelt Frontier is committed to providing support for a range of health technology management operations, projects, and services across the government and commercial industries....
Founded in 1941, Dragados is a primary construction arm of ACS Group, consistently ranked first overall on the Engineering News-Record (ENR) Top 250 International Contractors List. Dragados is an...
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
Main Purpose of the Role: To provide quotes and routes for inland container movements; secure rates; facilitate inland movement of containers via Rail, Truck, Barge; setting up invoices in SAP,...
Verifies goods received against bills of lading, purchase orders, or other documents. Gives work leadership to other logistics associates and may serve as lead....
In the case of a delivery delay regardless of fault, Customer Service Representative & territory responsible BRF Regional Manager must be notified immediately....
Logistics Coordinator Job Summary: Join our dynamic team as a Logistics Coordinator, where you will play a crucial role in managing incoming freight and arranging transportation to ensure smooth...
Verifies goods received against bills of lading, purchase orders, or other documents. Gives work leadership to other logistics associates and may serve as lead....
Verifies goods received against bills of lading, purchase orders, or other documents. Gives work leadership to other logistics associates and may serve as lead....
Logistics Coordinator Job Summary: Join our dynamic team as a Logistics Coordinator, where you will play a crucial role in managing incoming freight and arranging transportation to ensure smooth...
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
DARPA Defense Mission Travel and Logistics Coordinator
- Arlington, VA
- 28 days ago
- Arlington, VA
- 28 days ago
Amentum is seeking a highly organized and detailed oriented Defensive Mission Travel and Logistics Coordinator to manage travel arrangements for DARPA staff, military officers, and their support...
Distribution Center Transportation Clerk - 3rd Shift
- Providence Forge, VA
- 30+ days ago
- Providence Forge, VA
- 30+ days ago
SUMMARY: This job posting is for 3rd shift: Sun - Thur 11:00 p.m. - 7:00 a.m. Compensation Range: $19.55 per hour plus shift differentials. The Warehouse Transportation Clerk will process and...
Logistics Coordinator & Tire Pressure Sensor Programmer
- Gretna, VA
- 30+ days ago
- Gretna, VA
- 30+ days ago
This role will handle the coordination of finished goods and shipping of Accessories Division orders. This position will coordinate logistics and program base sensors for specific vehicles....
Transportation Clerk - SYGMA - Ruther Glen, VA
- Ruther Glen, VA
- 30+ days ago
- Ruther Glen, VA
- 30+ days ago
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
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Salary for Customer Service Representative Jobs in Virginia
Highest Education Level
Customer Service Representatives in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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