Customer Service Representative Jobs in Virginia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Summary: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and...
Distribution Center Transportation Clerk
- Providence Forge, VA
- 6 days ago
- Providence Forge, VA
- 6 days ago
The Warehouse Transportation Clerk will process and oversee a variety of processes associated with the repair and maintenance of our tractor trailer fleet. RESPONSIBILITIES: + Directly responsible...
Site Logistics Coordinator Richmond, VA 23228 The primary responsibility of the Site Material Logistics Coordinator is to manage efficient flow of materials and equipment on constructions sites,...
Small & Disadvantaged Business Compliance Specialist (Procurement Agent Associate)
- Tysons, VA
- 6 days ago
- Tysons, VA
- 6 days ago
Overview M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nations most recognizable mission-critical facilities, secure environments,...
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing...
Specialist, Engineering Services & Logistics Coordinator (Herndon, VA)
- Herndon, VA
- 9 days ago
- Herndon, VA
- 9 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest...
Job Posting Start Date 06-04-2025 Job Posting End Date 07-31-2025 Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads...
Join Our Team as a Logistics Coordinator at E2 Optics! CLICK HERE to learn more! E2 Optics, a woman-owned technology integrator, is seeking a Logistics Coordinator to lead and manage logistics...
Hospitality Logistics Coordinator (Remote/Part-Time)
- Norfolk, VA
- 13 days ago
- Norfolk, VA
- 13 days ago
Hospitality Logistics Coordinator (Remote/Part-Time) (Norfolk) image 1 of 1 compensation: Open Hospitality Logistics Coordinator (Remote/Part-Time) Guest Relations Cleaner Coordination Payment...
Remote WorkVerifies goods received against bills of lading, purchase orders, or other documents. Gives work leadership to other logistics associates and may serve as lead....
Logistics Coordinator (GSA) Virginia Beach
- Virginia Beach, VA
- 29 days ago
- Virginia Beach, VA
- 29 days ago
HCI | integrated solutions is seeking a Logistics Coordinator (GSA Retail Support Associate) with the following qualifications: Intermediate level logistics and/or retail operations experience....
Clinical Logistics Coordinator Bed Placement Registered Nurse (RN) VA, United States JOB DESCRIPTION Inova Center for Personalized Health - High Reliability Operations Center HROC is looking for a...
Logistics Coordinator #25-62939 Arlington, VA All On-site Job Description Position Overview: We are seeking a highly skilled Logistics Coordinator to manage the efficient flow of goods, services,...
Job Summary: This position is responsible for assisting in the Linden, VA office with Logistics, Procurement and general administrative functions. Primary responsibilities include assisting in the...
LOGISTICS COORDINATOR Location: Dunn Loring, VA-On Site Salary: $100,000 General Description: The Logistics Coordinator (LC) reports to the Procurement Manager. The incumbent: initiates...
Demographic Data for Virginia
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Title Synonyms
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Salary for Customer Service Representative Jobs in Virginia
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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