Customer Service Representative Jobs in Tysons, VA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Paeonian Springs, VA (24 miles from Tysons, VA)
- 3 days ago
- Paeonian Springs, VA (24 miles from Tysons, VA)
- 3 days ago
Summary: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and...
Specialist, Engineering Services & Logistics Coordinator (Herndon, VA)
- Herndon, VA (8 miles from Tysons, VA)
- 10 days ago
- Herndon, VA (8 miles from Tysons, VA)
- 10 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest...
- Ashburn, VA (15 miles from Tysons, VA)
- 11 days ago
- Ashburn, VA (15 miles from Tysons, VA)
- 11 days ago
Join Our Team as a Logistics Coordinator at E2 Optics! CLICK HERE to learn more! E2 Optics, a woman-owned technology integrator, is seeking a Logistics Coordinator to lead and manage logistics...
- Arlington, VA (8 miles from Tysons, VA)
- 30+ days ago
- Arlington, VA (8 miles from Tysons, VA)
- 30+ days ago
Logistics Coordinator #25-62939 Arlington, VA All On-site Job Description Position Overview: We are seeking a highly skilled Logistics Coordinator to manage the efficient flow of goods, services,...
- Dunn Loring, VA (4 miles from Tysons, VA)
- 45+ days ago
- Dunn Loring, VA (4 miles from Tysons, VA)
- 45+ days ago
LOGISTICS COORDINATOR Location: Dunn Loring, VA-On Site Salary: $100,000 General Description: The Logistics Coordinator (LC) reports to the Procurement Manager. The incumbent: initiates...
- Washington, DC (11 miles from Tysons, VA)
- 45+ days ago
- Washington, DC (11 miles from Tysons, VA)
- 45+ days ago
Logistics Coordinator at Weee! Inc Washington, District of Columbia, United States About Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of...
- Sterling, VA (11 miles from Tysons, VA)
- 45+ days ago
- Sterling, VA (11 miles from Tysons, VA)
- 45+ days ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
- Manassas, VA (19 miles from Tysons, VA)
- 60+ days ago
- Manassas, VA (19 miles from Tysons, VA)
- 60+ days ago
64153-1 Procurement Agent 2 Max Bill Rate- $50.15 /hr MAX Pay rate- $36/hr. on W2. Qty: 1 Max submission: 3 Location- Manassas, VA 20110 (Remote.) Duration: (6 Months Contract+ possible ext/conv.)...
- Manassas, VA (19 miles from Tysons, VA)
- 60+ days ago
- Manassas, VA (19 miles from Tysons, VA)
- 60+ days ago
The Buyer role within the Supply Chain Management organization at Aurora Flight Sciences is responsible for procurement of a diverse portfolio of programs. The Buyer will be a key role in...
Remote WorkDemographic Data for Tysons, VA
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Salary for Customer Service Representative Jobs in Tysons, VA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Tysons, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Loading & Unloading
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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