Customer Service Representative Jobs in Sterling, VA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Washington, DC (22 miles from Sterling, VA)
- 2 days ago
- Washington, DC (22 miles from Sterling, VA)
- 2 days ago
Logistics Coordinator at Weee! Inc Washington, District of Columbia, United States About Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of...
Equipment and Logistics Coordinator
- Falls Church, VA (17 miles from Sterling, VA)
- 4 days ago
- Falls Church, VA (17 miles from Sterling, VA)
- 4 days ago
Overview Goldbelt Frontier is committed to providing support for a range of health technology management operations, projects, and services across the government and commercial industries....
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
- Manassas, VA (16 miles from Sterling, VA)
- 20 days ago
- Manassas, VA (16 miles from Sterling, VA)
- 20 days ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
DARPA Defense Mission Travel and Logistics Coordinator
- Arlington, VA (19 miles from Sterling, VA)
- 28 days ago
- Arlington, VA (19 miles from Sterling, VA)
- 28 days ago
Amentum is seeking a highly organized and detailed oriented Defensive Mission Travel and Logistics Coordinator to manage travel arrangements for DARPA staff, military officers, and their support...
- Manassas, VA (16 miles from Sterling, VA)
- 30+ days ago
- Manassas, VA (16 miles from Sterling, VA)
- 30+ days ago
64153-1 Procurement Agent 2 Max Bill Rate- $50.15 /hr MAX Pay rate- $36/hr. on W2. Qty: 1 Max submission: 3 Location- Manassas, VA 20110 (Remote.) Duration: (6 Months Contract+ possible ext/conv.)...
- Manassas, VA (16 miles from Sterling, VA)
- 30+ days ago
- Manassas, VA (16 miles from Sterling, VA)
- 30+ days ago
The Buyer role within the Supply Chain Management organization at Aurora Flight Sciences is responsible for procurement of a diverse portfolio of programs. The Buyer will be a key role in...
Remote Work- Springfield, VA (16 miles from Sterling, VA)
- 60+ days ago
- Springfield, VA (16 miles from Sterling, VA)
- 60+ days ago
Title: Logistics Coordinator Who We Are KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our...
Logistics Coordinator Environmental Facilitation Services [EPADC024]
- Washington, DC (22 miles from Sterling, VA)
- 90+ days ago
- Washington, DC (22 miles from Sterling, VA)
- 90+ days ago
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices....
Demographic Data for Sterling, VA
Moving to Sterling, VA? Find some basic demographic data about Sterling, VA below.
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Salary for Customer Service Representative Jobs in Sterling, VA
Highest Education Level
Customer Service Representatives in Sterling, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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