Customer Service Representative Jobs in Manassas, VA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Manassas, VA (3 miles from Manassas, VA)
- 10 days ago
- Manassas, VA (3 miles from Manassas, VA)
- 10 days ago
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of...
Supply/Logistics Coordinator (GSA Schedule)
- Chantilly, VA (8 miles from Manassas, VA)
- 18 days ago
- Chantilly, VA (8 miles from Manassas, VA)
- 18 days ago
Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+...
Warehouse Administrative Assistant - Weekday 2nd Shift
- Manassas, VA
- 24 days ago
- Manassas, VA
- 24 days ago
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work...
- Dunn Loring, VA (16 miles from Manassas, VA)
- 27 days ago
- Dunn Loring, VA (16 miles from Manassas, VA)
- 27 days ago
LOGISTICS COORDINATOR Location: Dunn Loring, VA-On Site Salary: $100,000-110,000 General Description: The Logistics Coordinator (LC) reports to the Procurement Manager. The incumbent: initiates...
- Chantilly, VA (8 miles from Manassas, VA)
- 28 days ago
- Chantilly, VA (8 miles from Manassas, VA)
- 28 days ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
The Buyer role within the Supply Chain Management organization at Aurora Flight Sciences is responsible for procurement of a diverse portfolio of programs. The Buyer will be a key role in...
Small & Disadvantaged Business Compliance Specialist (Procurement Agent Associate)
- Tysons Corner, VA (19 miles from Manassas, VA)
- 29 days ago
- Tysons Corner, VA (19 miles from Manassas, VA)
- 29 days ago
Overview About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure...
64153-1 Procurement Agent 2 Max Bill Rate- $50.15 /hr MAX Pay rate- $36/hr. on W2. Qty: 1 Max submission: 3 Location- Manassas, VA 20110 (Remote.) Duration: (6 Months Contract+ possible ext/conv.)...
The Buyer role within the Supply Chain Management organization at Aurora Flight Sciences is responsible for procurement of a diverse portfolio of programs. The Buyer will be a key role in...
Remote WorkDemographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Manassas, VA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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