Customer Service Representative Jobs in Manassas, VA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Equipment and Logistics Coordinator
- Falls Church, VA (19 miles from Manassas, VA)
- 4 days ago
- Falls Church, VA (19 miles from Manassas, VA)
- 4 days ago
Overview Goldbelt Frontier is committed to providing support for a range of health technology management operations, projects, and services across the government and commercial industries....
- Sterling, VA (16 miles from Manassas, VA)
- 7 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 7 days ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
DARPA Defense Mission Travel and Logistics Coordinator
- Arlington, VA (22 miles from Manassas, VA)
- 28 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 28 days ago
Amentum is seeking a highly organized and detailed oriented Defensive Mission Travel and Logistics Coordinator to manage travel arrangements for DARPA staff, military officers, and their support...
64153-1 Procurement Agent 2 Max Bill Rate- $50.15 /hr MAX Pay rate- $36/hr. on W2. Qty: 1 Max submission: 3 Location- Manassas, VA 20110 (Remote.) Duration: (6 Months Contract+ possible ext/conv.)...
The Buyer role within the Supply Chain Management organization at Aurora Flight Sciences is responsible for procurement of a diverse portfolio of programs. The Buyer will be a key role in...
Remote Work- Lorton, VA (16 miles from Manassas, VA)
- 45+ days ago
- Lorton, VA (16 miles from Manassas, VA)
- 45+ days ago
Red Peak Technical Services, LLC a subsidiary of Alutiiq, LLC has an opening for Field Logistics Coordinators in the Lorton, VA area. The Field Logistics Coordinator supports the contract by...
- Springfield, VA (11 miles from Manassas, VA)
- 60+ days ago
- Springfield, VA (11 miles from Manassas, VA)
- 60+ days ago
Title: Logistics Coordinator Who We Are KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our...
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Manassas, VA
Highest Education Level
Customer Service Representatives in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »