Customer Service Representative Jobs in Herndon, VA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Manassas, VA (16 miles from Herndon, VA)
- 5 days ago
- Manassas, VA (16 miles from Herndon, VA)
- 5 days ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
Logistics Coordinator, World Bank/TAEDI, Iraq
- Washington, DC (19 miles from Herndon, VA)
- 12 days ago
- Washington, DC (19 miles from Herndon, VA)
- 12 days ago
Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is...
- Manassas, VA (16 miles from Herndon, VA)
- 13 days ago
- Manassas, VA (16 miles from Herndon, VA)
- 13 days ago
Procurement Agent - REMOTE Job Description: JOB TITLE: Procurement Agent - REMOTE LOCATION: Manassas, VA PAY RATE: Up to $36/hour We are a national aerospace and defense staffing agency seeking...
Remote Work- Paeonian Springs, VA (17 miles from Herndon, VA)
- 18 days ago
- Paeonian Springs, VA (17 miles from Herndon, VA)
- 18 days ago
Summary: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and...
- Ashburn, VA (7 miles from Herndon, VA)
- 27 days ago
- Ashburn, VA (7 miles from Herndon, VA)
- 27 days ago
Join Our Team as a Logistics Coordinator at E2 Optics! CLICK HERE to learn more! E2 Optics, a woman-owned technology integrator, is seeking a Logistics Coordinator to lead and manage logistics...
- Manassas, VA (16 miles from Herndon, VA)
- 90+ days ago
- Manassas, VA (16 miles from Herndon, VA)
- 90+ days ago
64153-1 Procurement Agent 2 Max Bill Rate- $50.15 /hr MAX Pay rate- $36/hr. on W2. Qty: 1 Max submission: 3 Location- Manassas, VA 20110 (Remote.) Duration: (6 Months Contract+ possible ext/conv.)...
- Manassas, VA (16 miles from Herndon, VA)
- 90+ days ago
- Manassas, VA (16 miles from Herndon, VA)
- 90+ days ago
The Buyer role within the Supply Chain Management organization at Aurora Flight Sciences is responsible for procurement of a diverse portfolio of programs. The Buyer will be a key role in...
Remote WorkDemographic Data for Herndon, VA
Moving to Herndon, VA? Find some basic demographic data about Herndon, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Herndon, VA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Herndon, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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