Customer Service Representative Jobs in Houston, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...
Job Description Summary Manage transportation and related logistics of goods and services to and from internal and/or external customers/suppliers. Impacts quality of own work and the work of...
Logistics Coordinator Houston Metro Area, Texas Type: Direct-Hire Category: Administrative Salary: 55,000.00 Reference ID: 10044071 Shortcut: NZ1GYN Job Title: Logistics Coordinator Location...
Position Overview As a Transportation Clerk, you will provide administrative support for the warehouse Transportation function. Job Description Shift: 8pm until 6:30am, Sunday, Monday, Thursday...
What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more...
Supreme Integrated Technology - Logistics Coordinator
- Houston, TX
- 14 days ago
- Houston, TX
- 14 days ago
Save record of damage of incoming material on Bill of Lading and photographs to job folder. Ensure that non-conforming material is documented in the QMS through the NCR module....
Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the...
Logistics Coordinator (La Porte, TX) Austin Industrial
- La Porte, TX (19 miles from Houston, TX)
- 21 days ago
- La Porte, TX (19 miles from Houston, TX)
- 21 days ago
About Austin Industrial Austin Industrial delivers premier maintenance, construction, and soft craft services to leading industrial companies across the U.S. An industry leader for more than 60...
Verify materials loaded against Bill of Lading and Packing List. Obtain appropriate signatures from truck drivers. Verify truck drivers are compliant with company safety procedures....
- Sugar Land, TX (18 miles from Houston, TX)
- 26 days ago
- Sugar Land, TX (18 miles from Houston, TX)
- 26 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Accredo Packaging, Inc. manufactures and...
In-depth knowledge of export and import operations, including documentation, preparation of bills of lading and delivery orders, and customs clearance is required....
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Houston, TX
Highest Education Level
Customer Service Representatives in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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