Customer Service Representative Jobs in Texas

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 66 Jobs
KPRC

Logistics Coordinator

  • KPRC
  • Houston, TX
  • 13 days ago
  • KPRC
  • Houston, TX
  • 13 days ago

KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...

Senior Logistics Coordinator

  • Houston, TX
  • 4 hours ago
  • Houston, TX
  • 4 hours ago

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create...

Logistics Coordinator

  • Houston, TX
  • 4 hours ago
  • Houston, TX
  • 4 hours ago

At Sunny Sky Products, we pride ourselves on our commitment to manufacturing and distributing top-quality specialty beverage concentrates and enhancers. Our mission is to provide high-quality...

Equipment & Logistics Coordinator Nederland TX

  • Beaumont, TX
  • 17 hours ago
  • Beaumont, TX
  • 17 hours ago

Benefits: Flexible schedule Free uniforms Opportunity for advancement Training & development Location Nederland, TX Benefits/Perks A team-based atmosphere with a focus on Fun! Be a role model for...

Materials Clerk - Correctional Health - Evenings

  • Fort Worth, TX
  • 2 days ago
  • Fort Worth, TX
  • 2 days ago

Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John...

Logistics Customer Service Representative

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

The Customer Service Representative processes industrial sales transactions, produces quotes, provides information about products, builds rapport with customers, and promotes merchandise while working...

Trucking and Logistics Coordinator

  • Houston, TX
  • 3 days ago
  • Houston, TX
  • 3 days ago

Position Overview Bray Controls is seeking an experienced and proactive Trucking & Logistics Coordinator to lead and optimize both transportation and warehouse operations across multiple locations...

Transportation Clerk (Dallas, TX)

  • DFW Airport, TX
  • 3 days ago
  • DFW Airport, TX
  • 3 days ago

This position works onsite full-time in Dallas, TX (75261).Primary Responsibilities Include Managing shipping documentation, e.g., LTLs, AIRs, UPS, TRAILER LOADS, and MANUAL PICKS....

Procurement Agent 2

  • San Antonio, TX
  • 3 days ago
  • San Antonio, TX
  • 3 days ago

Title- Procurement Agent 2 Location- San Antonio, TX Duration- 12 Months Position Responsibilities: Performs continuous review and analysis of demand and supply. Prepares and executes proprietary...

Brokerage Agent, Imports

  • Laredo, TX
  • 3 days ago
  • Laredo, TX
  • 3 days ago

Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time-define transportation....

Associate or Mid-Level Procurement Agent

  • Houston, TX
  • 3 days ago
  • Houston, TX
  • 3 days ago

Associate or Mid-Level Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Associate or Mid-Level Procurement Agent to join our...

Transportation Clerk - Operations Assistant

  • Oak Ridge North, TX
  • 4 days ago
  • Oak Ridge North, TX
  • 4 days ago

Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance...

Transportation Clerk (Dallas, TX)

  • Dallas, TX
  • 5 days ago
  • Dallas, TX
  • 5 days ago

Primary Responsibilities Include Managing shipping documentation, e.g., LTLs, AIRs, UPS, TRAILER LOADS, and MANUAL PICKS. Ensuring orders are ready to be picked up....

Transportation Logistics Coordinator

  • TX
  • 5 days ago
  • TX
  • 5 days ago

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000...

Operations/Logistics Coordinator

  • Lewisville, TX
  • 5 days ago
  • Lewisville, TX
  • 5 days ago

NOTE: This posting is for our NEW warehouse in Abilene, TX. Specific location details will be provided during hiring process. Be part of something big. Wesco is launching a brand-new,...

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Texas offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Texas
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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