Customer Service Representative Jobs in Texas

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 71 Jobs
KPRC

Logistics Coordinator

  • KPRC
  • Houston, TX
  • 7 days ago
  • KPRC
  • Houston, TX
  • 7 days ago

KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...

Road Logistics Customer Care Specialist FO-CC

  • Flower Mound, TX
  • 2 hours ago
  • Flower Mound, TX
  • 2 hours ago

What's in it for you Join a global leader in freight forwarding. At Kuehne+Nagel, you'll find a stable, supportive environment with opportunities for growth and development....

Logistics Coordinator

  • Houston, TX
  • 6 hours ago
  • Houston, TX
  • 6 hours ago

Position Description About Harris County and Universal Services: Harris County Universal Services-Business Operations is transforming the way the County does business and seeking a Logistic...

Logistics Coordinator

  • Houston, TX
  • 20 hours ago
  • Houston, TX
  • 20 hours ago

We are seeking a detail-oriented and organized Logistics Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our logistics and supply...

Market Logistics Coordinator

  • Arlington, TX
  • 1 day ago
  • Arlington, TX
  • 1 day ago

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...

Logistics Customer Service Rep

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

We are seeking a client-focused Customer Service Representative to serve as the primary point of contact for our clients....

Logistics Coordinator

  • Coppell, TX
  • 1 day ago
  • Coppell, TX
  • 1 day ago

The Logistics Coordinator will work in a collaborative environment to fulfill all purchasing needs for the National Account work orders and assist branches as needed. This includes interfacing...

Logistics Customer Service Rep

  • Allen, TX
  • 1 day ago
  • Allen, TX
  • 1 day ago

LOCATIONS: Onsite in Allen, TX Pay: $18 Start: September 2025 Schedule: Monday – Friday Title: Logistics Customer Service Rep (Temp to Hire) Job Description: Answer incoming customer calls and...

International Operations Agent II

  • El Paso, TX
  • 2 days ago
  • El Paso, TX
  • 2 days ago

Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...

DC Logistics Coordinator

  • Plano, TX
  • 2 days ago
  • Plano, TX
  • 2 days ago

JOB SUMMARY The Logistics Coordinator is responsible for converting store-level truck count forecasts into executable outbound load plans at the Distribution Center. This DC-based role serves as...

Associate Procurement Agent (Buyer)

  • Coppell, TX
  • 2 days ago
  • Coppell, TX
  • 2 days ago

Associate Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for an Associate Procurement Agent...

Project Logistics Coordinator

  • The Woodlands, TX
  • 3 days ago
  • The Woodlands, TX
  • 3 days ago

forwarding/transport/shipping/logistics/supply chain, or relevant field Further, you own a minimum of 5 years' experience in freight forwarding and/or logistics You have knowledge of transport/shipping...

Logistics Customer Service Rep

  • La Porte, TX
  • 4 days ago
  • La Porte, TX
  • 4 days ago

Now hiring! Logistics Customer Service Rep Seeking candidate with experience supporting distribution/logistic environment and drivers with deliveries. Day shift Job Duties and Responsibilities:...

Maintenance and Transportation Clerk

  • Carrizo Springs, TX
  • 4 days ago
  • Carrizo Springs, TX
  • 4 days ago

Maintenance and Transportation Clerk Carrizo Springs CISD Maintenance/Transportation - Carrizo Springs, Texas This job is also posted in Carrizo Springs CISD Job Details Job ID:5343751 Application...

Logistics Coordinator

  • Coppell, TX
  • 4 days ago
  • Coppell, TX
  • 4 days ago

DPWorld delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology...

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Texas offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Texas
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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