Customer Service Representative Jobs in Grapevine, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Fort Worth, TX (20 miles from Grapevine, TX)
- 2 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 2 days ago
Logistics Coordinator Conner Industries Inc. - 2.9 Fort Worth, TX Job Details Full-time $50,000 - $55,000 a year 20 hours ago Benefits Paid holidays Disability insurance Health insurance Dental...
- Dallas, TX (18 miles from Grapevine, TX)
- 3 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 3 days ago
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably...
- Irving, TX (10 miles from Grapevine, TX)
- 3 days ago
- Irving, TX (10 miles from Grapevine, TX)
- 3 days ago
We put the unity in "opport unity. Opportunity Snapshot: Compensation: $45.00/hour Location: Las Colinas, TX Assignment Duration: 12 months+ Work Schedule: 14/14 rotation Benefits: Comprehensive...
Overview Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and following...
Procurement Agent (Entry-Level, or Associate)
- Dallas, TX (18 miles from Grapevine, TX)
- 6 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 6 days ago
Procurement Agent (Entry-Level, or Associate) Company: The Boeing Company The Boeing Order Management and Procurement team is seeking a Procurement Agent (Entry Level, or Associate). This position...
Procurement Agent (Associate, or Experienced)
- Dallas, TX (18 miles from Grapevine, TX)
- 7 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 7 days ago
Procurement Agent (Associate, or Experienced) Company: The Boeing Company The Boeing Order Management and Procurement team is seeking a Procurement Agent (Associate, or Experienced). This position...
Business Logistics Coordinator - IV
- Fort Worth, TX (20 miles from Grapevine, TX)
- 8 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 8 days ago
Strong ticketing skills, high volume(80 tickets a day), identifying claims, independent personality, must be local and onsite. They work a lot in slack. Interview will be based on situational type...
- The Colony, TX (13 miles from Grapevine, TX)
- 11 days ago
- The Colony, TX (13 miles from Grapevine, TX)
- 11 days ago
cost-effective means to ship freight within expected requirements Correctly labeling hazardous materials and providing DG paperwork to vendors Provide all required shipping documentation (BOL's, Ocean Bill...
- Irving, TX (10 miles from Grapevine, TX)
- 11 days ago
- Irving, TX (10 miles from Grapevine, TX)
- 11 days ago
14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...
Warehouse Administrative Assistant
- Dallas, TX (18 miles from Grapevine, TX)
- 11 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 11 days ago
Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...
- Fort Worth, TX (20 miles from Grapevine, TX)
- 12 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 12 days ago
Procurement Agent Skill Set : NC Machining Total Experience : 5.00 to 15.00 Years No of Openings : 1 Job Post Date : 07/04/2025 Job Expiry Date : 28/05/2025 Domain : IT Location : FORT WORTH...
- Irving, TX (10 miles from Grapevine, TX)
- 13 days ago
- Irving, TX (10 miles from Grapevine, TX)
- 13 days ago
Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers....
- Dallas, TX (18 miles from Grapevine, TX)
- 13 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 13 days ago
MST LOGISTICS COORDINATOR Build an Aviation Career Youre Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an...
Remote Logistics Coordinator - Fri-Sun 6am-6pm
- Fort Worth, TX (20 miles from Grapevine, TX)
- 14 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 14 days ago
An Insight Global customer in the 3PL industry is in need of a Logistics Coordinator to join their growing team. This individual will be supporting customers with oil and gas shipments and the...
Remote WorkNext Generation Logistics Coordinator
- Plano, TX (21 miles from Grapevine, TX)
- 16 days ago
- Plano, TX (21 miles from Grapevine, TX)
- 16 days ago
The Next Generation Logistics Coordinator will work with the Director of NEXT TEAMS to provide support, direction, and strategy for NEXT Teams trip management. They will also work with the Next...
Demographic Data for Grapevine, TX
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Salary for Customer Service Representative Jobs in Grapevine, TX
Highest Education Level
Customer Service Representatives in Grapevine, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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