Customer Service Representative Jobs in Grapevine, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Materials Clerk - Correctional Health - Evenings
- Fort Worth, TX (20 miles from Grapevine, TX)
- 2 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 2 days ago
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John...
Transportation Clerk (Dallas, TX)
- DFW Airport, TX (3 miles from Grapevine, TX)
- 3 days ago
- DFW Airport, TX (3 miles from Grapevine, TX)
- 3 days ago
This position works onsite full-time in Dallas, TX (75261).Primary Responsibilities Include Managing shipping documentation, e.g., LTLs, AIRs, UPS, TRAILER LOADS, and MANUAL PICKS....
Transportation Clerk (Dallas, TX)
- Dallas, TX (18 miles from Grapevine, TX)
- 5 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 5 days ago
Primary Responsibilities Include Managing shipping documentation, e.g., LTLs, AIRs, UPS, TRAILER LOADS, and MANUAL PICKS. Ensuring orders are ready to be picked up....
Operations/Logistics Coordinator
- Lewisville, TX (7 miles from Grapevine, TX)
- 5 days ago
- Lewisville, TX (7 miles from Grapevine, TX)
- 5 days ago
NOTE: This posting is for our NEW warehouse in Abilene, TX. Specific location details will be provided during hiring process. Be part of something big. Wesco is launching a brand-new,...
- Dallas, TX (18 miles from Grapevine, TX)
- 5 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 5 days ago
Experienced Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for an Experienced Procurement Agent (Level 3) to join our dynamic Supplier...
- Fort Worth, TX (20 miles from Grapevine, TX)
- 11 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 11 days ago
This role supports the transportation department by handling driver check-ins, processing returns, maintaining DOT compliance, and performing clerical tasks to support efficient nightly...
- Lewisville, TX (7 miles from Grapevine, TX)
- 12 days ago
- Lewisville, TX (7 miles from Grapevine, TX)
- 12 days ago
Transportation Clerk JobID: 9665 Position Type: Support Staff Administrative- Non-Instructional Date Posted: 6/16/2025 Location: TRANSPORTATION - 944
- Irving, TX (10 miles from Grapevine, TX)
- 19 days ago
- Irving, TX (10 miles from Grapevine, TX)
- 19 days ago
Logistics Coordinator II NES Fircroft Featured Employer Irving, Texas, United States 1 Posted: Apr 17, 2025 Company: NES Fircroft Skills: Logistics Management, Materials Management, Supply Chain...
- Fort Worth, TX (20 miles from Grapevine, TX)
- 20 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 20 days ago
Anyone can offer a truck-driving job. Groendyke Transport offers careers that unlock unlimited potential. Summary Location: As AssignedReports To: Regional Planning Manager Exempt Classification:...
Supply & Logistics Coordinator
- Dallas, TX (18 miles from Grapevine, TX)
- 23 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 23 days ago
Post Supply & Logistics Coordinator Job Category: Supply & Logistics Requisition Number: SUPPL001068 Posting Details Posted: June 5, 2025 Full-Time On-site Locations Showing 1 location TACenergy...
- Flower Mound, TX (7 miles from Grapevine, TX)
- 28 days ago
- Flower Mound, TX (7 miles from Grapevine, TX)
- 28 days ago
Our client, [Industry Descriptor] is seeking a [Job Title] to join their team. As a [Job Title], you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have...
- Coppell, TX (5 miles from Grapevine, TX)
- 30+ days ago
- Coppell, TX (5 miles from Grapevine, TX)
- 30+ days ago
DPWorld delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology...
Global Enhanced Due Diligence - Operations Logistics Coordinator, AVP
- Irving, TX (10 miles from Grapevine, TX)
- 30+ days ago
- Irving, TX (10 miles from Grapevine, TX)
- 30+ days ago
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worlds leading financial groups. Across the globe, were...
Remote WorkSupply Chain\/Business Logistics Coordinator - IV
- Fort Worth, TX (20 miles from Grapevine, TX)
- 30+ days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 30+ days ago
Our client is currently seeking a Supply Chain/Business Logistics Coordinator - IV Job description: 11AM CST to 7PM CST Monday to Friday JOB DUTIES: The contractor position will support the Supply...
- Plano, TX (21 miles from Grapevine, TX)
- 30+ days ago
- Plano, TX (21 miles from Grapevine, TX)
- 30+ days ago
Position Summary The STMT Logistics Coordinator will work with the Director of Short-Term Mission Teams to provide administrative and operational support to team leaders, trip participants, and...
Demographic Data for Grapevine, TX
Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Grapevine, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Grapevine, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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