Customer Service Representative Jobs in Garland, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Dallas, TX (14 miles from Garland, TX)
- 3 days ago
- Dallas, TX (14 miles from Garland, TX)
- 3 days ago
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably...
- Irving, TX (20 miles from Garland, TX)
- 4 days ago
- Irving, TX (20 miles from Garland, TX)
- 4 days ago
We put the unity in "opport unity. Opportunity Snapshot: Compensation: $45.00/hour Location: Las Colinas, TX Assignment Duration: 12 months+ Work Schedule: 14/14 rotation Benefits: Comprehensive...
Procurement Agent (Entry-Level, or Associate)
- Dallas, TX (14 miles from Garland, TX)
- 6 days ago
- Dallas, TX (14 miles from Garland, TX)
- 6 days ago
Procurement Agent (Entry-Level, or Associate) Company: The Boeing Company The Boeing Order Management and Procurement team is seeking a Procurement Agent (Entry Level, or Associate). This position...
Procurement Agent (Associate, or Experienced)
- Dallas, TX (14 miles from Garland, TX)
- 7 days ago
- Dallas, TX (14 miles from Garland, TX)
- 7 days ago
Procurement Agent (Associate, or Experienced) Company: The Boeing Company The Boeing Order Management and Procurement team is seeking a Procurement Agent (Associate, or Experienced). This position...
- The Colony, TX (19 miles from Garland, TX)
- 11 days ago
- The Colony, TX (19 miles from Garland, TX)
- 11 days ago
cost-effective means to ship freight within expected requirements Correctly labeling hazardous materials and providing DG paperwork to vendors Provide all required shipping documentation (BOL's, Ocean Bill...
- Irving, TX (20 miles from Garland, TX)
- 11 days ago
- Irving, TX (20 miles from Garland, TX)
- 11 days ago
14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...
Warehouse Administrative Assistant
- Dallas, TX (14 miles from Garland, TX)
- 11 days ago
- Dallas, TX (14 miles from Garland, TX)
- 11 days ago
Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...
- Lancaster, TX (22 miles from Garland, TX)
- 12 days ago
- Lancaster, TX (22 miles from Garland, TX)
- 12 days ago
D.W. Distribution, an S.B.P. brand is currently looking to hire a Logistics Coordinator to serve as a department coordinator, responsible for the administrative tasks associated with checking in...
- Irving, TX (20 miles from Garland, TX)
- 13 days ago
- Irving, TX (20 miles from Garland, TX)
- 13 days ago
Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers....
- Dallas, TX (14 miles from Garland, TX)
- 13 days ago
- Dallas, TX (14 miles from Garland, TX)
- 13 days ago
MST LOGISTICS COORDINATOR Build an Aviation Career Youre Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an...
Next Generation Logistics Coordinator
- Plano, TX (10 miles from Garland, TX)
- 16 days ago
- Plano, TX (10 miles from Garland, TX)
- 16 days ago
The Next Generation Logistics Coordinator will work with the Director of NEXT TEAMS to provide support, direction, and strategy for NEXT Teams trip management. They will also work with the Next...
CBG Surveying Texas is seeking a Mailroom/Logistics Coordinator in-office in our Garland, TX location. CBG Surveying is one the oldest and most successful surveying companies in Texas having been...
Logistics csr call center – midday shift – Onsite in Irving, TX 75039
- Irving, TX (20 miles from Garland, TX)
- 21 days ago
- Irving, TX (20 miles from Garland, TX)
- 21 days ago
(title: Logistics csr Irving TX) Global logistics and transportation services company is looking for Customer Service Representative, you’ll play a vital role in ensuring seamless communication and...
- Irving, TX (20 miles from Garland, TX)
- 27 days ago
- Irving, TX (20 miles from Garland, TX)
- 27 days ago
Understanding of truckload and LTL tariff and logistics. Hybrid working model. Work from home available. Must reside within commuting distance from the employer's Irving, TX office....
Transportation Clerk (R193395)
- The Colony, TX (19 miles from Garland, TX)
- 28 days ago
- The Colony, TX (19 miles from Garland, TX)
- 28 days ago
Job Description: Company: US0670 Edward Don Sales Territory: None Zip Code: 75056 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual pay range...
Demographic Data for Garland, TX
Moving to Garland, TX? Find some basic demographic data about Garland, TX below.
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Salary for Customer Service Representative Jobs in Garland, TX
Highest Education Level
Customer Service Representatives in Garland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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