Customer Service Representative Jobs in Fort Worth, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Irving, TX (22 miles from Fort Worth, TX)
- 3 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 3 days ago
Logistics Coordinator II NES Fircroft Featured Employer Irving, Texas, United States 1 Posted: Apr 17, 2025 Company: NES Fircroft Skills: Logistics Management, Materials Management, Supply Chain...
- Arlington, TX (11 miles from Fort Worth, TX)
- 4 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 4 days ago
Market Logistics Coordinator Sunbelt Rentals paid holidays, tuition reimbursement, 401(k) United States, Texas, Arlington Jun 09, 2025 Join Our Team! Sunbelt Rentals strives to be the customer's...
Anyone can offer a truck-driving job. Groendyke Transport offers careers that unlock unlimited potential. Summary Location: As AssignedReports To: Regional Planning Manager Exempt Classification:...
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 12 days ago
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 12 days ago
Our client, [Industry Descriptor] is seeking a [Job Title] to join their team. As a [Job Title], you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have...
Global Enhanced Due Diligence - Operations Logistics Coordinator, AVP
- Irving, TX (22 miles from Fort Worth, TX)
- 16 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 16 days ago
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worlds leading financial groups. Across the globe, were...
Remote WorkSupply Chain\/Business Logistics Coordinator - IV
- Fort Worth, TX
- 25 days ago
- Fort Worth, TX
- 25 days ago
Our client is currently seeking a Supply Chain/Business Logistics Coordinator - IV Job description: 11AM CST to 7PM CST Monday to Friday JOB DUTIES: The contractor position will support the Supply...
- Grapevine, TX (20 miles from Fort Worth, TX)
- 45+ days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 45+ days ago
Overview Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and following...
Strong ticketing skills, high volume(80 tickets a day), identifying claims, independent personality, must be local and onsite. They work a lot in slack. Interview will be based on situational type...
Procurement Agent Skill Set : NC Machining Total Experience : 5.00 to 15.00 Years No of Openings : 1 Job Post Date : 07/04/2025 Job Expiry Date : 28/05/2025 Domain : IT Location : FORT WORTH...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Worth, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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