Customer Service Representative Jobs in Fort Worth, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Road Logistics Customer Care Specialist FO-CC
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 5 hours ago
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 5 hours ago
What's in it for you Join a global leader in freight forwarding. At Kuehne+Nagel, you'll find a stable, supportive environment with opportunities for growth and development....
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
Road Logistics Customer Care Specialist
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 5 days ago
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 5 days ago
What's in it for you Join a global leader in freight forwarding. At Kuehne+Nagel, youll find a stable, supportive environment with opportunities for growth and development....
Air Logistics Customer Care Supervisor
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 12 days ago
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 12 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Grapevine, TX (20 miles from Fort Worth, TX)
- 27 days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 27 days ago
Qualifications Education and Experience: High School Diploma and or GED Prior work experience in logistics/freight forwarding industry NOT required....
- Colleyville, TX (15 miles from Fort Worth, TX)
- 30+ days ago
- Colleyville, TX (15 miles from Fort Worth, TX)
- 30+ days ago
About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
Chalk Mountain Services of Texas, LLC is a rapidly growing company providing transportation and logistics services to the oil and gas industry. The company is currently based in Fort Worth, TX and...
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise,...
Materials Clerk - Correctional Health - Evenings
- Fort Worth, TX
- 45+ days ago
- Fort Worth, TX
- 45+ days ago
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John...
- Lewisville, TX (23 miles from Fort Worth, TX)
- 60+ days ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 60+ days ago
Position Type: Support Staff Administrative- Non-Instructional Date Posted: 6/16/2025 Location: TRANSPORTATION - 944
Global Enhanced Due Diligence - Operations Logistics Coordinator, AVP
- Irving, TX (22 miles from Fort Worth, TX)
- 60+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 60+ days ago
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worlds leading financial groups. Across the globe, were...
Remote WorkDemographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
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Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fort Worth, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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