Customer Service Representative Jobs in Fort Worth, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator Conner Industries Inc. - 2.9 Fort Worth, TX Job Details Full-time $50,000 - $55,000 a year 20 hours ago Benefits Paid holidays Disability insurance Health insurance Dental...
- Irving, TX (22 miles from Fort Worth, TX)
- 4 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 4 days ago
We put the unity in "opport unity. Opportunity Snapshot: Compensation: $45.00/hour Location: Las Colinas, TX Assignment Duration: 12 months+ Work Schedule: 14/14 rotation Benefits: Comprehensive...
- Grapevine, TX (20 miles from Fort Worth, TX)
- 6 days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 6 days ago
Overview Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and following...
Strong ticketing skills, high volume(80 tickets a day), identifying claims, independent personality, must be local and onsite. They work a lot in slack. Interview will be based on situational type...
- Irving, TX (22 miles from Fort Worth, TX)
- 11 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 11 days ago
14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...
Procurement Agent Skill Set : NC Machining Total Experience : 5.00 to 15.00 Years No of Openings : 1 Job Post Date : 07/04/2025 Job Expiry Date : 28/05/2025 Domain : IT Location : FORT WORTH...
- Irving, TX (22 miles from Fort Worth, TX)
- 13 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 13 days ago
Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers....
Remote Logistics Coordinator - Fri-Sun 6am-6pm
- Fort Worth, TX
- 14 days ago
- Fort Worth, TX
- 14 days ago
An Insight Global customer in the 3PL industry is in need of a Logistics Coordinator to join their growing team. This individual will be supporting customers with oil and gas shipments and the...
Remote WorkWarehouse / Logistics Coordinator (Haslet) 3.5 3.5 out of 5 stars 504 Westport Pkwy, Fort Worth, TX 76177 Administers and operates the organization's warehouses, including processing, destruction,...
timely and accurate manner (use of Oracle system) Support onboarding and training of new warehouse associates to include (Outbound, Inbound, Returns, & Inventory) functions Support Auditing of Parcel & LTL...
Logistics csr call center – midday shift – Onsite in Irving, TX 75039
- Irving, TX (22 miles from Fort Worth, TX)
- 21 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 21 days ago
(title: Logistics csr Irving TX) Global logistics and transportation services company is looking for Customer Service Representative, you’ll play a vital role in ensuring seamless communication and...
- Irving, TX (22 miles from Fort Worth, TX)
- 27 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 27 days ago
Understanding of truckload and LTL tariff and logistics. Hybrid working model. Work from home available. Must reside within commuting distance from the employer's Irving, TX office....
Coordinate Less than Truckload (LTL) shipments and collaborate with Inventory and Operations teams on returns. Schedule appointments in WMS and work with drop carriers to maintain trailer pool....
Logistics Coordinator with Over-dimensional freight experience
- Mansfield, TX (15 miles from Fort Worth, TX)
- 45+ days ago
- Mansfield, TX (15 miles from Fort Worth, TX)
- 45+ days ago
Company Description TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since...
Business Logistics Coordinator Fort Worth, Texas, United States | Posted: 3/3/2025 Job Title : Business Logistics Coordinator Duration: 6+months Contract with possible extension Location: Fort...
Demographic Data for Fort Worth, TX
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Salary for Customer Service Representative Jobs in Fort Worth, TX
Highest Education Level
Customer Service Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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