Customer Service Representative Jobs in Desoto, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Transportation Clerk (Dallas, TX)
- DFW Airport, TX (22 miles from Desoto, TX)
- 3 days ago
- DFW Airport, TX (22 miles from Desoto, TX)
- 3 days ago
This position works onsite full-time in Dallas, TX (75261).Primary Responsibilities Include Managing shipping documentation, e.g., LTLs, AIRs, UPS, TRAILER LOADS, and MANUAL PICKS....
Transportation Clerk (Dallas, TX)
- Dallas, TX (13 miles from Desoto, TX)
- 5 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 5 days ago
Primary Responsibilities Include Managing shipping documentation, e.g., LTLs, AIRs, UPS, TRAILER LOADS, and MANUAL PICKS. Ensuring orders are ready to be picked up....
- Dallas, TX (13 miles from Desoto, TX)
- 6 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 6 days ago
Experienced Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for an Experienced Procurement Agent (Level 3) to join our dynamic Supplier...
- Irving, TX (15 miles from Desoto, TX)
- 19 days ago
- Irving, TX (15 miles from Desoto, TX)
- 19 days ago
Logistics Coordinator II NES Fircroft Featured Employer Irving, Texas, United States 1 Posted: Apr 17, 2025 Company: NES Fircroft Skills: Logistics Management, Materials Management, Supply Chain...
Supply & Logistics Coordinator
- Dallas, TX (13 miles from Desoto, TX)
- 23 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 23 days ago
Post Supply & Logistics Coordinator Job Category: Supply & Logistics Requisition Number: SUPPL001068 Posting Details Posted: June 5, 2025 Full-Time On-site Locations Showing 1 location TACenergy...
Global Enhanced Due Diligence - Operations Logistics Coordinator, AVP
- Irving, TX (15 miles from Desoto, TX)
- 30+ days ago
- Irving, TX (15 miles from Desoto, TX)
- 30+ days ago
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worlds leading financial groups. Across the globe, were...
Remote Work- Dallas, TX (13 miles from Desoto, TX)
- 30+ days ago
- Dallas, TX (13 miles from Desoto, TX)
- 30+ days ago
Logistics Coordinator Purchasing Dallas, Texas Dallas:Fin/Acct/HR:Contract External May 13, 2025 CONTRACT-TO-HIRE: Logistics Coordinator (10173) Our client, located in the DFW Metroplex, is...
- Farmers Branch, TX (22 miles from Desoto, TX)
- 90+ days ago
- Farmers Branch, TX (22 miles from Desoto, TX)
- 90+ days ago
We are focused on bringing the power of technology tocustomize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational...
- Dallas, TX (13 miles from Desoto, TX)
- 90+ days ago
- Dallas, TX (13 miles from Desoto, TX)
- 90+ days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Demographic Data for Desoto, TX
Moving to Desoto, TX? Find some basic demographic data about Desoto, TX below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Desoto, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Desoto, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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