Customer Service Representative Jobs in Dallas, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Road Logistics Customer Care Specialist FO-CC
- Flower Mound, TX (24 miles from Dallas, TX)
- 5 hours ago
- Flower Mound, TX (24 miles from Dallas, TX)
- 5 hours ago
What's in it for you Join a global leader in freight forwarding. At Kuehne+Nagel, you'll find a stable, supportive environment with opportunities for growth and development....
- Arlington, TX (23 miles from Dallas, TX)
- 1 day ago
- Arlington, TX (23 miles from Dallas, TX)
- 1 day ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
- Coppell, TX (15 miles from Dallas, TX)
- 1 day ago
- Coppell, TX (15 miles from Dallas, TX)
- 1 day ago
The Logistics Coordinator will work in a collaborative environment to fulfill all purchasing needs for the National Account work orders and assist branches as needed. This includes interfacing...
Logistics Customer Service Rep
- Allen, TX (23 miles from Dallas, TX)
- 2 days ago
- Allen, TX (23 miles from Dallas, TX)
- 2 days ago
LOCATIONS: Onsite in Allen, TX Pay: $18 Start: September 2025 Schedule: Monday – Friday Title: Logistics Customer Service Rep (Temp to Hire) Job Description: Answer incoming customer calls and...
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
JOB SUMMARY The Logistics Coordinator is responsible for converting store-level truck count forecasts into executable outbound load plans at the Distribution Center. This DC-based role serves as...
Associate Procurement Agent (Buyer)
- Coppell, TX (15 miles from Dallas, TX)
- 2 days ago
- Coppell, TX (15 miles from Dallas, TX)
- 2 days ago
Associate Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for an Associate Procurement Agent...
- Coppell, TX (15 miles from Dallas, TX)
- 4 days ago
- Coppell, TX (15 miles from Dallas, TX)
- 4 days ago
DPWorld delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology...
Road Logistics Customer Care Specialist
- Flower Mound, TX (24 miles from Dallas, TX)
- 5 days ago
- Flower Mound, TX (24 miles from Dallas, TX)
- 5 days ago
What's in it for you Join a global leader in freight forwarding. At Kuehne+Nagel, youll find a stable, supportive environment with opportunities for growth and development....
Procurement Agent (Associate Level) Company: The Boeing Company The Boeing Order Management and Procurement team is seeking a Procurement Agent (Associate) in Dallas, TX. This position will focus...
Air Logistics Customer Care Supervisor
- Flower Mound, TX (24 miles from Dallas, TX)
- 12 days ago
- Flower Mound, TX (24 miles from Dallas, TX)
- 12 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Hutchins, TX (12 miles from Dallas, TX)
- 16 days ago
- Hutchins, TX (12 miles from Dallas, TX)
- 16 days ago
Maintain/manage appropriate item inventory levels and report to proper customer and leadership members Serve as the key Customer Service Representative and acts as a central communication hub between...
Job Overview: Primoris Renewable Energy is seeking a Logistics Coordinator to work at a project site. This role will collaborate closely with various departments to support all material management...
Overview Continental Electronics Corporation is a leading provider of RF technologies and innovative solutions with over 75 years of proven performance. CEC has experienced significant recent...
- Grapevine, TX (18 miles from Dallas, TX)
- 27 days ago
- Grapevine, TX (18 miles from Dallas, TX)
- 27 days ago
Qualifications Education and Experience: High School Diploma and or GED Prior work experience in logistics/freight forwarding industry NOT required....
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dallas, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »