Customer Service Representative Jobs in Dallas, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and...
- Irving, TX (8 miles from Dallas, TX)
- 3 days ago
- Irving, TX (8 miles from Dallas, TX)
- 3 days ago
Logistics Coordinator II NES Fircroft Featured Employer Irving, Texas, United States 1 Posted: Apr 17, 2025 Company: NES Fircroft Skills: Logistics Management, Materials Management, Supply Chain...
- Arlington, TX (23 miles from Dallas, TX)
- 4 days ago
- Arlington, TX (23 miles from Dallas, TX)
- 4 days ago
Market Logistics Coordinator Sunbelt Rentals paid holidays, tuition reimbursement, 401(k) United States, Texas, Arlington Jun 09, 2025 Join Our Team! Sunbelt Rentals strives to be the customer's...
Post Supply & Logistics Coordinator Job Category: Supply & Logistics Requisition Number: SUPPL001068 Posting Details Posted: June 5, 2025 Full-Time On-site Locations Showing 1 location TACenergy...
Maintenance and Transportation Clerk
- Allen, TX (23 miles from Dallas, TX)
- 8 days ago
- Allen, TX (23 miles from Dallas, TX)
- 8 days ago
Maintenance and Transportation Clerk JobID: 1812 Position Type: Paraprofessional - Administration/Clerk Date Posted: 6/5/2025 Location: Custodial/Maintenance Date Available: 07/07/2025 Closing...
- Plano, TX (18 miles from Dallas, TX)
- 12 days ago
- Plano, TX (18 miles from Dallas, TX)
- 12 days ago
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and...
- Flower Mound, TX (24 miles from Dallas, TX)
- 12 days ago
- Flower Mound, TX (24 miles from Dallas, TX)
- 12 days ago
Our client, [Industry Descriptor] is seeking a [Job Title] to join their team. As a [Job Title], you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have...
Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork Must maintain good attendance. Maintain safe work practices....
- Coppell, TX (15 miles from Dallas, TX)
- 15 days ago
- Coppell, TX (15 miles from Dallas, TX)
- 15 days ago
DPWorld delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology...
Global Enhanced Due Diligence - Operations Logistics Coordinator, AVP
- Irving, TX (8 miles from Dallas, TX)
- 16 days ago
- Irving, TX (8 miles from Dallas, TX)
- 16 days ago
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worlds leading financial groups. Across the globe, were...
Remote Work- Plano, TX (18 miles from Dallas, TX)
- 27 days ago
- Plano, TX (18 miles from Dallas, TX)
- 27 days ago
Position Summary The STMT Logistics Coordinator will work with the Director of Short-Term Mission Teams to provide administrative and operational support to team leaders, trip participants, and...
Logistics Coordinator Purchasing Dallas, Texas Dallas:Fin/Acct/HR:Contract External May 13, 2025 CONTRACT-TO-HIRE: Logistics Coordinator (10173) Our client, located in the DFW Metroplex, is...
International Operations Agent III
- Coppell, TX (15 miles from Dallas, TX)
- 30+ days ago
- Coppell, TX (15 miles from Dallas, TX)
- 30+ days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Logistics Operations Coordinator
- Forney, TX (20 miles from Dallas, TX)
- 30+ days ago
- Forney, TX (20 miles from Dallas, TX)
- 30+ days ago
You will support Copeland Global Logistics strategic and operational initiatives....
- Grapevine, TX (18 miles from Dallas, TX)
- 45+ days ago
- Grapevine, TX (18 miles from Dallas, TX)
- 45+ days ago
Overview Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and following...
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dallas, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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