Customer Service Representative Jobs in Coppell, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Transportation Clerk (Dallas, TX)
- DFW Airport, TX (5 miles from Coppell, TX)
- 3 days ago
- DFW Airport, TX (5 miles from Coppell, TX)
- 3 days ago
This position works onsite full-time in Dallas, TX (75261).Primary Responsibilities Include Managing shipping documentation, e.g., LTLs, AIRs, UPS, TRAILER LOADS, and MANUAL PICKS....
Transportation Clerk (Dallas, TX)
- Dallas, TX (15 miles from Coppell, TX)
- 5 days ago
- Dallas, TX (15 miles from Coppell, TX)
- 5 days ago
Primary Responsibilities Include Managing shipping documentation, e.g., LTLs, AIRs, UPS, TRAILER LOADS, and MANUAL PICKS. Ensuring orders are ready to be picked up....
Operations/Logistics Coordinator
- Lewisville, TX (9 miles from Coppell, TX)
- 5 days ago
- Lewisville, TX (9 miles from Coppell, TX)
- 5 days ago
NOTE: This posting is for our NEW warehouse in Abilene, TX. Specific location details will be provided during hiring process. Be part of something big. Wesco is launching a brand-new,...
- Dallas, TX (15 miles from Coppell, TX)
- 5 days ago
- Dallas, TX (15 miles from Coppell, TX)
- 5 days ago
Experienced Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for an Experienced Procurement Agent (Level 3) to join our dynamic Supplier...
- Lewisville, TX (9 miles from Coppell, TX)
- 12 days ago
- Lewisville, TX (9 miles from Coppell, TX)
- 12 days ago
Transportation Clerk JobID: 9665 Position Type: Support Staff Administrative- Non-Instructional Date Posted: 6/16/2025 Location: TRANSPORTATION - 944
- Irving, TX (10 miles from Coppell, TX)
- 19 days ago
- Irving, TX (10 miles from Coppell, TX)
- 19 days ago
Logistics Coordinator II NES Fircroft Featured Employer Irving, Texas, United States 1 Posted: Apr 17, 2025 Company: NES Fircroft Skills: Logistics Management, Materials Management, Supply Chain...
Supply & Logistics Coordinator
- Dallas, TX (15 miles from Coppell, TX)
- 23 days ago
- Dallas, TX (15 miles from Coppell, TX)
- 23 days ago
Post Supply & Logistics Coordinator Job Category: Supply & Logistics Requisition Number: SUPPL001068 Posting Details Posted: June 5, 2025 Full-Time On-site Locations Showing 1 location TACenergy...
Maintenance and Transportation Clerk
- Allen, TX (23 miles from Coppell, TX)
- 24 days ago
- Allen, TX (23 miles from Coppell, TX)
- 24 days ago
Maintenance and Transportation Clerk JobID: 1812 Position Type: Paraprofessional - Administration/Clerk Date Posted: 6/5/2025 Location: Custodial/Maintenance Date Available: 07/07/2025 Closing...
- Flower Mound, TX (9 miles from Coppell, TX)
- 28 days ago
- Flower Mound, TX (9 miles from Coppell, TX)
- 28 days ago
Our client, [Industry Descriptor] is seeking a [Job Title] to join their team. As a [Job Title], you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have...
DPWorld delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology...
Global Enhanced Due Diligence - Operations Logistics Coordinator, AVP
- Irving, TX (10 miles from Coppell, TX)
- 30+ days ago
- Irving, TX (10 miles from Coppell, TX)
- 30+ days ago
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worlds leading financial groups. Across the globe, were...
Remote Work- Plano, TX (15 miles from Coppell, TX)
- 30+ days ago
- Plano, TX (15 miles from Coppell, TX)
- 30+ days ago
Position Summary The STMT Logistics Coordinator will work with the Director of Short-Term Mission Teams to provide administrative and operational support to team leaders, trip participants, and...
- Dallas, TX (15 miles from Coppell, TX)
- 30+ days ago
- Dallas, TX (15 miles from Coppell, TX)
- 30+ days ago
Logistics Coordinator Purchasing Dallas, Texas Dallas:Fin/Acct/HR:Contract External May 13, 2025 CONTRACT-TO-HIRE: Logistics Coordinator (10173) Our client, located in the DFW Metroplex, is...
- Grapevine, TX (5 miles from Coppell, TX)
- 60+ days ago
- Grapevine, TX (5 miles from Coppell, TX)
- 60+ days ago
Overview Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and following...
Next Generation Logistics Coordinator
- Plano, TX (15 miles from Coppell, TX)
- 60+ days ago
- Plano, TX (15 miles from Coppell, TX)
- 60+ days ago
The Next Generation Logistics Coordinator will work with the Director of NEXT TEAMS to provide support, direction, and strategy for NEXT Teams trip management. They will also work with the Next...
Demographic Data for Coppell, TX
Moving to Coppell, TX? Find some basic demographic data about Coppell, TX below.
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Salary for Customer Service Representative Jobs in Coppell, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Coppell, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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