Customer Service Representative Jobs in Burleson, TX

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-4 of 4 Jobs

Materials Clerk - Correctional Health - Evenings

  • Fort Worth, TX (13 miles from Burleson, TX)
  • 3 days ago
  • Fort Worth, TX (13 miles from Burleson, TX)
  • 3 days ago

Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John...

Transportation Clerk

  • Fort Worth, TX (13 miles from Burleson, TX)
  • 12 days ago
  • Fort Worth, TX (13 miles from Burleson, TX)
  • 12 days ago

This role supports the transportation department by handling driver check-ins, processing returns, maintaining DOT compliance, and performing clerical tasks to support efficient nightly...

Logistics Coordinator

  • Fort Worth, TX (13 miles from Burleson, TX)
  • 22 days ago
  • Fort Worth, TX (13 miles from Burleson, TX)
  • 22 days ago

Anyone can offer a truck-driving job. Groendyke Transport offers careers that unlock unlimited potential. Summary Location: As AssignedReports To: Regional Planning Manager Exempt Classification:...

Supply Chain\/Business Logistics Coordinator - IV

  • Fort Worth, TX (13 miles from Burleson, TX)
  • 30+ days ago
  • Fort Worth, TX (13 miles from Burleson, TX)
  • 30+ days ago

Our client is currently seeking a Supply Chain/Business Logistics Coordinator - IV Job description: 11AM CST to 7PM CST Monday to Friday JOB DUTIES: The contractor position will support the Supply...

Demographic Data for Burleson, TX

Moving to Burleson, TX? Find some basic demographic data about Burleson, TX below.


Local
National
74,023
1,517
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Burleson, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Burleson, TX offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Burleson, TX
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »