Customer Service Representative Jobs in Baytown, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Customer Service Rep
- La Porte, TX (12 miles from Baytown, TX)
- 4 days ago
- La Porte, TX (12 miles from Baytown, TX)
- 4 days ago
Now hiring! Logistics Customer Service Rep Seeking candidate with experience supporting distribution/logistic environment and drivers with deliveries. Day shift Job Duties and Responsibilities:...
Order Processing Clerk (Manufacturing)
- Pasadena, TX (20 miles from Baytown, TX)
- 11 days ago
- Pasadena, TX (20 miles from Baytown, TX)
- 11 days ago
Company DescriptionJohn Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable...
Logistics Coordinator - Warehouse
- La Porte, TX (12 miles from Baytown, TX)
- 18 days ago
- La Porte, TX (12 miles from Baytown, TX)
- 18 days ago
Job Title: Logistics Coordinator - Warehouse Department: Customer Service Location: Remote Reports To: Customer Service Lead Position Type: Full-time Company Overview Gulf Winds International,...
ProLogistix 3.3 Customer Service Rep-Logistics Warehouse Sign in to apply Baytown, TX Sign in to apply Dispatcher/Transport Coordinator Job Objective: Managing and supervising the central...
Supply Chain Logistics Coordinator
- South Houston, TX (22 miles from Baytown, TX)
- 27 days ago
- South Houston, TX (22 miles from Baytown, TX)
- 27 days ago
Search jobs South Houston, TX Supply Chain Logistics Coordinator Supply Chain Logistics Coordinator Graniti Vicentia LLC South Houston, Texas, United States, 77587 5 days ago Quick Job type...
- La Porte, TX (12 miles from Baytown, TX)
- 30+ days ago
- La Porte, TX (12 miles from Baytown, TX)
- 30+ days ago
Job Duties & Responsibilities: Check out drivers via SAP in a timely manner with all proper documents (bill of lading, packing list, COA, SDS, seals, and placards)....
Demographic Data for Baytown, TX
Moving to Baytown, TX? Find some basic demographic data about Baytown, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Baytown, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Baytown, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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