Customer Service Representative Jobs in Baytown, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator (East Houston / Channelview) $21- $23 per hour
- Channelview, TX (14 miles from Baytown, TX)
- 3 days ago
- Channelview, TX (14 miles from Baytown, TX)
- 3 days ago
The ideal candidate will bring a blend of operational expertise, problem-solving ability, and effective communication skills in a fast-paced, global logistics environment....
Logistics Customer Service Representative* Job description We are looking for an administrative professional to join our team logistics team Baytown and Pasadena....
Warehouse Administrative Assistant
- Channelview, TX (14 miles from Baytown, TX)
- 45+ days ago
- Channelview, TX (14 miles from Baytown, TX)
- 45+ days ago
The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities....
Transportation Clerk/Dispatcher
- Mont Belvieu, TX (6 miles from Baytown, TX)
- 45+ days ago
- Mont Belvieu, TX (6 miles from Baytown, TX)
- 45+ days ago
Job Description: Perform a variety of clerical work including, but not limited to, record keeping, dispatching, general transportation office tasks, timesheet reconciliation, and other related...
Demographic Data for Baytown, TX
Moving to Baytown, TX? Find some basic demographic data about Baytown, TX below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Baytown, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Baytown, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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