Customer Service Representative Jobs in Austin, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Mattson Resources has an exciting opportunity for a Logistics Customer Service Coordinator with a growing company in the Maritime industry. What the company offers: Top-notch training Base salary...
Freight logistics agent - paid consultancy (Austin) compensation: $15 every 30min employment type: experience level: mid level job title: Freight logistics agent Looking for an experienced freight...
Logistics Coordinator South Austin, TX $20/hr. |Full Time | 1st Shift Handles shipping, orders, and repair quotes. Requires organization and clear communication. Key Duties: Issue and track...
- Dripping Springs, TX (23 miles from Austin, TX)
- 30+ days ago
- Dripping Springs, TX (23 miles from Austin, TX)
- 30+ days ago
Materials Clerk Warehouse $ 20 - $ 23 / Hour location_on Dripping Springs, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: Materials Clerk...
About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and...
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Austin, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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