Customer Service Representative Jobs in Allen, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Coppell, TX (23 miles from Allen, TX)
- 1 day ago
- Coppell, TX (23 miles from Allen, TX)
- 1 day ago
The Logistics Coordinator will work in a collaborative environment to fulfill all purchasing needs for the National Account work orders and assist branches as needed. This includes interfacing...
LOCATIONS: Onsite in Allen, TX Pay: $18 Start: September 2025 Schedule: Monday – Friday Title: Logistics Customer Service Rep (Temp to Hire) Job Description: Answer incoming customer calls and...
- Plano, TX (7 miles from Allen, TX)
- 2 days ago
- Plano, TX (7 miles from Allen, TX)
- 2 days ago
JOB SUMMARY The Logistics Coordinator is responsible for converting store-level truck count forecasts into executable outbound load plans at the Distribution Center. This DC-based role serves as...
Associate Procurement Agent (Buyer)
- Coppell, TX (23 miles from Allen, TX)
- 2 days ago
- Coppell, TX (23 miles from Allen, TX)
- 2 days ago
Associate Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for an Associate Procurement Agent...
- Coppell, TX (23 miles from Allen, TX)
- 4 days ago
- Coppell, TX (23 miles from Allen, TX)
- 4 days ago
DPWorld delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology...
- Frisco, TX (15 miles from Allen, TX)
- 8 days ago
- Frisco, TX (15 miles from Allen, TX)
- 8 days ago
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize...
Procurement Agent (Associate Level)
- Dallas, TX (23 miles from Allen, TX)
- 8 days ago
- Dallas, TX (23 miles from Allen, TX)
- 8 days ago
Procurement Agent (Associate Level) Company: The Boeing Company The Boeing Order Management and Procurement team is seeking a Procurement Agent (Associate) in Dallas, TX. This position will focus...
Logistics Coordinator - Project Sites
- Dallas, TX (23 miles from Allen, TX)
- 18 days ago
- Dallas, TX (23 miles from Allen, TX)
- 18 days ago
Job Overview: Primoris Renewable Energy is seeking a Logistics Coordinator to work at a project site. This role will collaborate closely with various departments to support all material management...
- Dallas, TX (23 miles from Allen, TX)
- 22 days ago
- Dallas, TX (23 miles from Allen, TX)
- 22 days ago
Overview Continental Electronics Corporation is a leading provider of RF technologies and innovative solutions with over 75 years of proven performance. CEC has experienced significant recent...
- Dallas, TX (23 miles from Allen, TX)
- 30+ days ago
- Dallas, TX (23 miles from Allen, TX)
- 30+ days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Maintenance and Transportation Clerk JobID: 1812 Position Type: Paraprofessional - Administration/Clerk Date Posted: 6/5/2025 Location: Custodial/Maintenance Date Available: 07/07/2025 Closing...
Demographic Data for Allen, TX
Moving to Allen, TX? Find some basic demographic data about Allen, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Allen, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Allen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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