Customer Service Representative Jobs in Fort Mill, SC
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Air Logistics Customer Care Specialist - Export FA-CC
- Charlotte, NC (14 miles from Fort Mill, SC)
- 12 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 12 hours ago
Knowledge and experience of freight forwarding, its processes and regulations. Commercial drive and mindset. Communication, problem and conflict resolution skills....
- Charlotte, NC (14 miles from Fort Mill, SC)
- 17 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 17 hours ago
Job Summary The Logistics Coordinator primary focus is on providing exceptional support to customers, both internal and external. This role is responsible for fulfilment, ordering, procurement,...
Air Logistics Customer Care Specialist - Export
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
Knowledge and experience of freight forwarding, its processes and regulations. Commercial drive and mindset. Communication, problem and conflict resolution skills....
SUMMARY OF JOB PURPOSE Responsible for the day to day management of the logistics function, ensuring cost effectiveness and timely management of carriage, using approved vendors for Imports and...
Service Logistics Coordinator (Yard Attendant)
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
Join the Carolina Cat Team As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 60+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 60+ days ago
Logistics Coordinator One of CRG's large manufacturing clients is looking for a Logistics Coordinator to join their team! This position will be responsible for getting up to date shipment statuses...
Maintenance Logistics Coordinator
- Charlotte, NC (14 miles from Fort Mill, SC)
- 90+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 90+ days ago
Overview Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional...
Demographic Data for Fort Mill, SC
Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Mill, SC
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Fort Mill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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