Customer Service Representative Jobs in South Carolina
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Strong understanding of supply chain and transportation planning (ability to track key performance indicators - KPIs) Strong understanding of documentation, such as Bill of Lading, Certificate of Origin...
it's what's inside that counts _______________________________ Theres more to CMC than our products and the buildings, structures, and roads they go into. At CMC, its the people inside our...
Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of engineering challenges await? Our Trenton, SC team is working on continuous improvements, operational...
Overview Come join us on the Mountain! Located on 1400 acres on top of the Blue Ridge Mountains, camp has some of the most beautiful views of any camp in the country. Share in the beauty and...
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Logistics Coordinator - Care Coordination Center
- Florence, SC
- 90+ days ago
- Florence, SC
- 90+ days ago
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed...
Demographic Data for South Carolina
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in South Carolina
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Bachelor's Degree
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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