Customer Service Representative Jobs in South Carolina
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of engineering challenges await? Our Trenton, SC team is working on continuous improvements, operational...
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
At Trane TechnologiesTM and through our businesses, including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible...
Overview Come join us on the Mountain! Located on 1400 acres on top of the Blue Ridge Mountains, camp has some of the most beautiful views of any camp in the country. Share in the beauty and...
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply...
Strong understanding of supply chain and transportation planning (ability to track key performance indicators - KPIs) Strong understanding of documentation, such as Bill of Lading, Certificate of Origin...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Logistics Coordinator - Care Coordination Center
- Florence, SC
- 90+ days ago
- Florence, SC
- 90+ days ago
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed...
Demographic Data for South Carolina
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Salary for Customer Service Representative Jobs in South Carolina
Highest Education Level
Customer Service Representatives in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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