Customer Service Representative Jobs in South Carolina
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of engineering challenges await? Our Trenton, GA team is working on continuous improvements, operational...
Expeditors is a global logistics company headquartered in Seattle, Washington....
un Logistics Coordinator - Urgent Requirement compensation: To be discussed. Responsibilities: Process booking confirmations and send booking requests to freight forwarders/carriers. Monitor and...
Matches purchase orders, bill of ladings to invoice to ensure accuracy....
Logistics Coordinator - Immediate Hiring compensation: To be discussed. Responsibilities: Ensure compliance with GSA Keylane requirements for awarded routes. Generated and managed spot quotes by...
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
Expeditors is a global logistics company headquartered in Seattle, Washington....
TCS is seeking a Logistics Coordinator Daily Tasks (not limited to) Prioritize shipments based on critical/premium status. All critical/premium shipments will be executed first, regardless of...
Strong understanding of supply chain and transportation planning (ability to track key performance indicators - KPIs) Strong understanding of documentation, such as Bill of Lading, Certificate of Origin...
Logistics Coordinator - Care Coordination Center
- Florence, SC
- 30+ days ago
- Florence, SC
- 30+ days ago
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed...
Demographic Data for South Carolina
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Salary for Customer Service Representative Jobs in South Carolina
Highest Education Level
Customer Service Representatives in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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