Customer Service Representative Jobs in West Chester, PA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Mid-Level or Experienced Procurement Agent
- Ridley Park, PA (17 miles from West Chester, PA)
- 2 days ago
- Ridley Park, PA (17 miles from West Chester, PA)
- 2 days ago
Mid-Level or Experienced Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Mid-Level (Level 3) or Experienced (Level 4)...
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Requirements: Min. Diploma / Degree in Logistics, Transportation and Distribution....
Logistics Coordinator (Air) - Changi Airfreight Centre
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
Experience 1 to 2 years of relevant working experience in air freight operations preferred. Fresh graduates are welcome to apply. Qualifications & Skills Proficient in MS Office, especially Excel....
Fleet Logistics Coordinator - Southwest Philadelphia
- Philadelphia, PA (23 miles from West Chester, PA)
- 4 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 4 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. The Brand of Enterprise Mobility has an exciting opening for a Full Time Fleet...
Distribution Logistics Coordinator
- Woolwich Township, NJ (20 miles from West Chester, PA)
- 5 days ago
- Woolwich Township, NJ (20 miles from West Chester, PA)
- 5 days ago
Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...
Mid Level Procurement Agent Associate
- Ridley Park, PA (17 miles from West Chester, PA)
- 9 days ago
- Ridley Park, PA (17 miles from West Chester, PA)
- 9 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Metrology Logistics Coordinator
- Blue Bell, PA (21 miles from West Chester, PA)
- 12 days ago
- Blue Bell, PA (21 miles from West Chester, PA)
- 12 days ago
Job Type Full-time Description COMPANY OVERVIEW Quantus, Inc. is a Pennsylvania-based leader in Life Sciences Equipment Services, supporting FDA, ISO, and EMA-regulated customers to keep their...
Procurement Agent (Procurement Admin)
- Ridley Park, PA (17 miles from West Chester, PA)
- 19 days ago
- Ridley Park, PA (17 miles from West Chester, PA)
- 19 days ago
Procurement Agent (Procurement Admin) Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for an Experienced Procurement Agent to support the Vertical...
- Aston, PA (12 miles from West Chester, PA)
- 19 days ago
- Aston, PA (12 miles from West Chester, PA)
- 19 days ago
Knowledge of Bill of Ladings, T&Ms, and Manifests. Attentive to details and possess time management skills. Familiar with Fleet assignment....
Warehouse Administrative Assistant
- Kng of Prussa, PA (13 miles from West Chester, PA)
- 24 days ago
- Kng of Prussa, PA (13 miles from West Chester, PA)
- 24 days ago
HIRING NOW! 1st Shift Printing Estimator in KOP, PA Monday-Friday 8:30am - 4:30pm $19.00-23.00 per hour Job Responsibilities: Must have experience using Microsoft Excel, Word, Outlook, etc....
Logistics Coordinator(Replacement)
- Philadelphia, PA (23 miles from West Chester, PA)
- 45+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 45+ days ago
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...
Logistics Coordinator - Intern
- Philadelphia, PA (23 miles from West Chester, PA)
- 45+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 45+ days ago
About BDP International: BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in...
Global Logistics Coordinator - Ocean Export
- Folcroft, PA (19 miles from West Chester, PA)
- 45+ days ago
- Folcroft, PA (19 miles from West Chester, PA)
- 45+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Logistics Coordinator - Transcon
- Folcroft, PA (19 miles from West Chester, PA)
- 60+ days ago
- Folcroft, PA (19 miles from West Chester, PA)
- 60+ days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
Demographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in West Chester, PA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Loading & Unloading
- Routing
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Packaging
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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