Customer Service Representative Jobs in West Chester, PA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Aston Carter
- Wilmington, DE (19 miles from West Chester, PA)
- 3 days ago
- Wilmington, DE (19 miles from West Chester, PA)
- 3 days ago
Read and interpret bills of lading (BOL) and other shipping documents to verify shipment details and requirements....
RemoteCustomer Service Logistics Coordinator
- Johnson Matthey
- West Chester, PA
- 7 days ago
- West Chester, PA
- 7 days ago
Customer Service Logistics Coordinator Location: Devon, PA or West Chester, PA At Johnson Matthey, your work will matter. As a Customer Service Logistics Coordinator, you'll join a world leader in...
In Person- Boeing
- Ridley Park, PA (17 miles from West Chester, PA)
- 14 days ago
- Ridley Park, PA (17 miles from West Chester, PA)
- 14 days ago
Associate Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is looking for Associate Procurement Agent to support program based out of Ridley Park, PA. Position...
In Person- AutoZone, Inc.
- Philadelphia, PA (23 miles from West Chester, PA)
- 18 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 18 days ago
Enterprise Mobility Keyword Location Search view all jobs Fleet Logistics Coordinator - Southwest Philadelphia- Full Time Philadelphia, PA Posted yesterday Apply Now Overview Enterprise Mobility...
In PersonTransportation Clerk (Dispatch)
- Bon Secours Mercy Health
- Mickleton, NJ (23 miles from West Chester, PA)
- 22 days ago
- Mickleton, NJ (23 miles from West Chester, PA)
- 22 days ago
To learn more visit About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading...
In PersonTransportation Clerk (Dispatch) - 1st Shift
- Penske Truck Leasing
- Mickleton, NJ (23 miles from West Chester, PA)
- 26 days ago
- Mickleton, NJ (23 miles from West Chester, PA)
- 26 days ago
Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...
In PersonLogistics Coordinator - Updated
- BDP International
- Philadelphia, PA (23 miles from West Chester, PA)
- 30+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 30+ days ago
. - Minimum 35 years of experience in Freight Forwarding, Customs Brokerage, or Logistics Operations. - Good understanding of Vietnam Customs regulations, Incoterms, HS Code classification, and Manifest...
In Person- JND
- Swedesboro, NJ (20 miles from West Chester, PA)
- 30+ days ago
- Swedesboro, NJ (20 miles from West Chester, PA)
- 30+ days ago
To learn more visit About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading...
In PersonFleet Logistics Coordinator - Southwest Philadelphia- Full Time
- Enterprise
- Philadelphia, PA (23 miles from West Chester, PA)
- 30+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 30+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. The Brand of Enterprise Mobility has an exciting opening for a Full Time Fleet...
In Person Full TimeFleet Logistics Coordinator - Southwest Philadelphia- Part Time
- Enterprise
- Philadelphia, PA (23 miles from West Chester, PA)
- 30+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 30+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. The Brand of Enterprise Mobility has an exciting opening for a Part Time Fleet...
In Person Part TimeLogistics Coordinator (Internship)
- BDP International
- Philadelphia, PA (23 miles from West Chester, PA)
- 60+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 60+ days ago
Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Requirements: Min. Diploma / Degree in Logistics, Transportation and Distribution....
In Person Internship- BDP International
- Philadelphia, PA (23 miles from West Chester, PA)
- 60+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 60+ days ago
About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
In PersonSummer Day Camp Logistics Coordinator
- KE Camps
- West Chester, PA
- 90+ days ago
- West Chester, PA
- 90+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
In PersonTerritory Logistics Coordinator
- Atec Spine
- Wilmington, DE (19 miles from West Chester, PA)
- 90+ days ago
- Wilmington, DE (19 miles from West Chester, PA)
- 90+ days ago
The purpose of this position is help facilitate the coordination of surgical assets and inventory to ensure all surgical requirements are met. They work closely with the Field Operations Manager...
In PersonTerritory Logistics Coordinator
- Alphatec Spine
- Philadelphia, PA (23 miles from West Chester, PA)
- 90+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 90+ days ago
The purpose of this position is help facilitate the coordination of surgical assets and inventory to ensure all surgical requirements are met. They work closely with the Field Operations Manager...
In PersonDemographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in West Chester, PA
Highest Education Level
Customer Service Representatives in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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