Customer Service Representative Jobs in Phoenixville, PA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Air Logistics Customer Care Specialist FA-CC
- Media, PA (15 miles from Phoenixville, PA)
- 16 hours ago
- Media, PA (15 miles from Phoenixville, PA)
- 16 hours ago
Knowledge and experience of freight forwarding, its processes and regulations. Commercial drive and mindset. Communication, problem and conflict resolution skills....
Triple Crown Logistics Coordinator
- Blue Bell, PA (11 miles from Phoenixville, PA)
- 1 day ago
- Blue Bell, PA (11 miles from Phoenixville, PA)
- 1 day ago
Requisition 38975: T2 - Triple Crown Logistics Coordinator A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not...
Job Description: JobTitle : Warehouse Logistics Coordinator. JOBKEYJOBCODE : 16200006 Wage Scale/Schedule/ Class/Level : ZX Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family...
Logistics Coordinator - Updated
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 9 days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 9 days ago
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...
- Ridley Park, PA (20 miles from Phoenixville, PA)
- 12 days ago
- Ridley Park, PA (20 miles from Phoenixville, PA)
- 12 days ago
Associate Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Associate Procurement Agent to join our dynamic team in Ridley...
Air Logistics Customer Care Specialist
- Media, PA (15 miles from Phoenixville, PA)
- 13 days ago
- Media, PA (15 miles from Phoenixville, PA)
- 13 days ago
Knowledge and experience of freight forwarding, its processes and regulations. Commercial drive and mindset. Communication, problem and conflict resolution skills....
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 13 days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 13 days ago
PHMC is proud to be a leader in public health. PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment. We will offer the Vaccination at...
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 15 days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 15 days ago
Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Requirements: Min. Diploma / Degree in Logistics, Transportation and Distribution....
- Horsham, PA (18 miles from Phoenixville, PA)
- 20 days ago
- Horsham, PA (18 miles from Phoenixville, PA)
- 20 days ago
Job Title: Logistics Coordinator Location: Horsham, PA Type: Contract (through December 31) Schedule: MondayWednesday, 8:00 AM4:30 PM (on-site, 24 hours/week) Pay Rate: $25.00/hour Overview: We...
- Aston, PA (19 miles from Phoenixville, PA)
- 30+ days ago
- Aston, PA (19 miles from Phoenixville, PA)
- 30+ days ago
LOGISTICS COORDINATOR Capstone Logistics, LLC Aston, PA (Onsite) Full-Time Job Details Shift: Fluent in English and Spanish Required Full-time Position - Sat, Sun, Mon, Tues 9am-730pm...
Logistics Coordinator, On-Site, Malvern, PA
- Malvern, PA (6 miles from Phoenixville, PA)
- 45+ days ago
- Malvern, PA (6 miles from Phoenixville, PA)
- 45+ days ago
Logistics Coordinator, On-Site, Malvern, PA Cenero LLC life insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, tuition reimbursement, 401(k) United States,...
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 60+ days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 60+ days ago
About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
Logistics Coordinator (Air) - Changi Airfreight Centre
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 60+ days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 60+ days ago
Experience 1 to 2 years of relevant working experience in air freight operations preferred. Fresh graduates are welcome to apply. Qualifications & Skills Proficient in MS Office, especially Excel....
Logistics Coordinator - Intern
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 90+ days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 90+ days ago
About BDP International: BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in...
Logistics Coordinator (Europe)
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 90+ days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 90+ days ago
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...
Demographic Data for Phoenixville, PA
Moving to Phoenixville, PA? Find some basic demographic data about Phoenixville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Phoenixville, PA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Phoenixville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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