Customer Service Representative Jobs in Moon Township, PA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Transportation Clerk - Sysco Pittsburgh (R202896)
- Harmony, PA (24 miles from Moon Township, PA)
- 30+ days ago
- Harmony, PA (24 miles from Moon Township, PA)
- 30+ days ago
Job Description: Company: US0009 Sysco Pittsburgh, LLC Sales Territory: None Zip Code: 16037 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...
Demographic Data for Moon Township, PA
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Salary for Customer Service Representative Jobs in Moon Township, PA
Highest Education Level
Customer Service Representatives in Moon Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Transportation Management System
- Purchasing Management
- International Logistics
- Transportation Management
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Routing
- Order Processing
- Loading & Unloading
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Dispatching
- Enterprise Resource Planning
- Resolution
- Invoicing
- Distribution
- Logistics
- Procurement
- Punctual
- Prioritizing
- High School Diploma
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Interpersonal Skills
- Reporting
- Collaboration
- Inventory Management
- Data Entry
- Filing
- Microsoft PowerPoint
- English
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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